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GiftTree Reviews Summary
GiftTree has a rating of 3.5 stars from 1,896 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftTree most frequently mention customer service, free shipping and fruit basket. GiftTree ranks 2nd among Gift Baskets sites.
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It would be nice if the delivery date is correct to what I've chosen
The package arrived ahead of schedule. Nice presentation
Easy, efficient and on time. But I thought the basket were going to be as displayed on the website and not ship flat pack in the basket.
Ordering was great, REQUESTED the items be delivered on Dec 16th to get free shipping….both were delivered TODAY…Dec 10th….do you really think these "snack items" will be here in a week? The date of deliverers was given for a reason…PLEASE DO AS THE CUSTOMER ASK!
First time around trying to order this item my charges included 3 peak charges; system gave me 12-22 for delivery which was good but then told me it wasn't available; charged me shipping on 12-22 but not for 12-23... this system is truly messed up
Had a gift sent to some family in Bama. Appears that everything went well with the delivery and was on time. Thank you!
Easy to use, and I found Rum cake...Brilliant! My friends were delighted, and so am I! Thank you very much!
My family members enjoyed the surprise gift. They look forward to enjoying the basket with holiday guests this season.
Easy to order but sends me a review when I have not even received the product yet I either want my sons Christmas gift or my money back can you send me a tracking number for this I expect to hear from someone on this matter soon
Very easy to order a great service, Recipients always happy with product
The gift basket was delivered a day early, and my friend was absolutely speechless. She said the basket was overwhelming with all the goodies, and she was most pleased!
Just a lovely gift for our family in America, they just loved it.
I appreciate your site and good direction this holiday, thank you
Sincerely, Marc
So easy to use the website! Great selection and excellent delivery options.
I love this website. The gifts are awesome and shipping is fast and efficient.
All went well with ordering and arrival on time. Was amazed it would be so quick.
Son and daughter-in-law delighted with cheeses.
I have to say I was disappointed when I saw a picture of content they sent us, as I thought (wrongly) that a bottle of port was included in the price! Wrong basket!
However shame prosciutto came from Italy and not the Niman Ranch, but family seem happy with their Christmas present and have no complaints.
Never been disappointed...everyone always loves their gifts
Have used you for years - hopefully you won't disappoint this Christmas season! Am ordering everything through Gift Tree!
A detailed description of the item enticed me to buy the product. I have no clue what it will look like when
It arrives at its destination in another state.
I am disappointed with the delivery time on one or more items. I am still waiting for a refund on a previous order. I like your products but not your service. I ordered 50 gifts from another company yesterday for my clients.
I rated you perfect on this order, however I am still waiting for a refund on a previous order.
I didn't like the presentation. I thought the gift would come in a nice basket. Like it appeared on your website. It is misleading.
Instead it arrived in a brown box! It looked cheap.
Excellent! I love ordering from you guys such amazingly packaged items and Great Customer Service. Kudos to the Team!
From the business
Shop for gift baskets, wine gifts and more at GiftTree. From sympathy gifts to gourmet gift baskets, shop gift ideas for any occasion.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Emma,
We are so very sorry for the trouble you experienced with us this holiday season. We did see that you had requested a refund for an item you were not satisfied with and that refund should have been honored and processed at that time. It is has now been processed and an updated receipt has been sent for your records. Our apologies for taking way too long to resolve this for you and for the continued aggravation caused. Please reach out with any additional feedback or questions you might have. Thank you!