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GiftTree has a rating of 3.5 stars from 1,896 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftTree most frequently mention customer service, free shipping and fruit basket. GiftTree ranks 2nd among Gift Baskets sites.
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Very fast delivery and an absolutely beautiful gift!
Very easy to order with lots of choices. Excellent products and excellent service!
Gift was not delivered when promised. No idea when or if basket will be delivered
Was easy to use. A good selection of gifts also. Very speedy service!
Where is my order? Where is the tracking number? When are you delivering the gift?
It's been 7 days and your email states delivered but they never received it.
Everything was fine, thanks! I will definitely contact you the next year!
I have previously shopped from gift tree and the experience was top notch now and previously..
Good experience. Delivered before expected date. Products are great
Ordering was smooth and effortless. The recipient of this gift loved it! I didn't see it, because I sent it many states away, but was told it was great! Gift was sent and delivered on the exact day I chose! Thank you!
I paid over fifty dollars more for the delivery to take place on Saturday December 17th. But only today (Monday December 19th), UPS tried to deliver when no one was home. Because of wines in the package, the gift required a signature.
The UPS tracking site said delivery would take place by 9 pm, and for needing signatures, it would be logical to do so after work hours. Yet, they tried delivery right before noon!
The Gift arrived on time for my Sister and she loved it.
I had a quick delivery address change and Shelby was so quick and kind in helping me do that. I actually chose you because I had ordred with you in the past as your company name came up on American Express rewards so I decided to try you for holiday shopping.
These were all gifts for others so not sure yet how well they were received by our clients. My call to customer service was good. I had inadvertently put in the wrong street # and it was promptly corrected.
Easy to order & delivered on time. The updates were great!
Unfortunately I had to cancel as they were going out of town on a cruise
Needed assistance and called. Your Rep was very helpful.
Customer service was exceptional! Products were gifts, so I did not see or try them, but would order again due to the outstanding service.
Although I understand that the packaging for the basket is necessary for shipping, but this is not what I was expecting. For 80$ I was expecting something more substantial and I must say that I am very underwhelmed with what was delivered. It is a gift and I did not open it but from what I see, very very underwhelming.
For a computer illiterate, you made this quite simple. Thanks!
Exceptional facility with order & responses! Recipient was thrilled with the gift!
Shop for gift baskets, wine gifts and more at GiftTree. From sympathy gifts to gourmet gift baskets, shop gift ideas for any occasion.


Hello Jeff,
Thank you for shopping with GiftTree. Im so sorry your order was not delivered by the intended date. We did experienced severe weather delays during the month of December that unfortunately impacted some deliveries. Our team and carriers tried their best to ensure your gifts were delivered on time, but despite our best efforts the weather circumstances did delay some of our carriers shipping schedules. I sincerely apologize for the inconvenience this may have caused you, and we appreciate your understanding.
Best regards,
Nicol M.