GiftBloomsReviews 369

I orderd 18 balloons for my sisters birthday which cost a whopping $150, I ordered a couple of weeks in advance. Everything was confirmed however they never arrived! I messaged and emailed several times throughout the day to ask when they would be delivered with no response until late afternoo. It came to the end of the day so I asked for a refund that I havent yet recieved! They took away a special moment that I cant get back.

If I could have given no star I would have. DO NOT ORDER with this company. I ordered a basket for my niece for her birthday. Firstly I ordered and paid for one basket and everything was accepted. The next day I get an email to say this is basket is sold out and offering another one. First of all a good company would not have an item up that wasn't available. They offered an alternative and I asked was this as good as the one I ordered and they said yes. I ordered on a Monday specifically to have it delivered to my niece for her birthday on the Thursday. I was GAURANTEED on FOUR different occasions that this would absolutely be delivered on the date. So with this guarantee I told my niece to expect a package. The day came and by 5pm there was no package. I live chatted with a person called Sandra who was extremely unhelpful and told me to basically to relax and have patience. She said that she could see my delivery status and that it would be there by 7.30pm that evening as per their delivery times. It came to 8.30pm and no delivery. I get back onto Sandra on live chat and all of a sudden could not see my delivery status anymore and advised I needed to email the official email. My niece who waited all day was very upset. I emailed the official email and told them how annoyed I was and how I wanted a refund as her birthday had gone and to not bother with the package. If the company had of said delivery between certain dates then that would have been fine - but they GAURANTEED delivery numerous times and didn't follow through. At least be honest and say it takes a few more days so at least I could make the decision myself. They never bothered to reply to my email. The package arrived the next day and it was a disgrace - everything just thrown in the box. No care at all put into it and the note was just on a normal A4 page. Honestly the worst gift I have ever bought and the worst company and customer service. I wish I had read the reviews before I ordered as I see a lot of people have had issues. Honestly Stay away.

I received an email the night before confirming that my order was going to be delivered on time and then (!) the MORNING OF MY CONFIRMED DELIVERY DATE, I get another email stating that it's now going to be delivered 3 days late! WTF? Why offer and confirm a delivery date that you cannot uphold. Now, due to the late notice, we're unable to find a replacement gift. In time. I'm disappointed and embarrassed that I didn't listen to the 1.5 stars rating for this company. STAY AWAY

Tried to send flowers online but when it came to paying an error message advised the currency was not accepted? I gave up and used another company - no issues. Received emails saying items still in my cart, then another email advising the payment is pending. No option to cancel order, have sent 2 separate emails to customer service and have not heard back. Absolutely shocking customer service. I can only hope nothing further happens. Really disappointing all round, website looks like it has been made by a 5 year old, which should've been a red flag from the start. Don't bother, just go elsewhere and save yourself the time, money, and frustration!

Giftblooms is a completely non reputable company! I ordered a balloon bouquet to be sent to my son's school for his birthday. They specifically state that orders placed to be delivered to schools will be sent by 2:30. They obviously don't understand the concept of people needing their birthday bouquets sent on the actual birthday. They asked me if it would be okay if it was sent the day after my son's birthday! They are a scam company, and have no business accepting orders or taking people's money! Zero stars!

This was my very first time using this service ever, and already... I'm disgusted!
Do not order here... total rip off! They easy to take your money, but hard to give your money back when they screw up... don't bother ordering from here... I think it's a scam; the positive reviews got to be a front!

I did not get what I ordered. Was notified the day of that they had to change the delivery date too.
It came 3 days later and I received 10 small balloons for $99.55. It was missing 2 boxes of chocolates.
I was offered a $30 refund but the balloons were worth $10 at the dollar store ( I ended up purchasing the same balloons on the date originally expected so it could be there for the graduation celebration.) The ones I received were the same from a different vendor and even if they were $3 a balloon this still does not equal $99.55. Terribly disappointing especially during this pandemic. I would not recommend.

This is one of the worst merchants I have ever dealt with. I ordered some flowers for a friends birthday. After four days they still had not delivered the flowers so I contacted their customer service department but there was no response. So I then contacted my credit card company and had them reverse the charges. A few days later they finally delivered the flowers but more than two weeks late. In the meantime I had already sent another gift from a different company. Do not use GiftBlooms!