GiftBloomsReviews 369

I ordered on line for delivery and nothing was delivered and there was no way to contact customer service. Stay away and use a different company.

Ordered for a friend in the US. Elaborate lies spun about not having the product, then after, saying that the address I supplied is wrong. After that, they remain uncontactable.

This is a scam. I pre ordered a gift and a cake for my family, hoping it will reach in time for them to celebrate my mothers birthday... only to receive the news that the items never arrived. No one from this company communicated the status update. Utter sham.

I will never use Giftbloom again. No communication at all. Not even confirmation that my order had been placed. Happy to take your money though. They should be embarrassed with there service. I can't believe they can get away with it.

Had the worse experience with this company. Ordered balloons for my granddaughter a week before her birthday. Wasn't told until the day of her birthday that they don't have any balloons to send her. Tried all day to try and get them to deliver something else never heard from anyone until they said it was too late to send a replacement The most frustrating experience ever No customer service at all

Please don't trust this company. Worst customers service they just want your money. My product was not delivered on the day promised. I had to call credit card.

Giftblooms were unable to supply a product I ordered, so I asked them to refund my money so I could order something else. They haven't replied to my emails, they haven't refunded my money but they have charged my credit card. I have also sent 2 x notes via their website with no reply.

Gift was sent, delayed but sent. What did did not feel like delivering, is the Thank You Note. If they had not delivered the note, would have still been fine. But, they basically took few words from in-between the damn message and that was the Thank You note.
The person that I sent the note to, literally thought someone is punking them.

Do not ever use GiftBlooms. First, they notified me too late that my order was out of stock so I had to replace the original order with a different item. Second, my order was supposed to be delivered 4 days ago but it hasn't been delivered. I emailed their support team requesting that I would like to cancel and receive a refund but no-one has responded to me yet.
At this point, my friend's birthday was almost a week ago.

I ordered balloons for my granddaughters 16 birthday and they never arrived. Still haven't.
I sent numerous messages and finally got a reply saying they were looking into it. Never heard another word.
Do NOT use this company or you will be disappointed.

I wish I had chkd these reviews before I ordered a b'day cake for my daughter's 21st b'day. We live in Hong Kong and wanted to surprise our daughter who studies in the US. But unfortunately the cake was delivered today with the wrong name. My daughter's name is Shreya. But the name on the cake is Aaron. This is so unprofessional and I hope they rectify it. They also charge more for customising the name.

I ordered cake for my friend. First of all they charged me too much for a cake and then they did not even deliver the cake. Now they don't even respond to my quary. I want my money back or I will take you to court.

I bought a Fruit Basket and the photo online showed beautiful fruit... the reality is poor and awful. See the pictures of what they offer online and reality

Paid a premium for next day delivery... never turned up.
Offered a 10% off next order voucher, hahahahha had to laugh, I WILL NEVER ORDER FROM THEM AGAIN!
AVOID YOU WON'T GET WHAT YOU PAY FOR.

Quoted 4 days for delivery, missed the birthday 10 days later still awaiting feedback, and goods still not delivered, 3 days to answer an on line query,
with we will get back to you, do not use they are not reliable