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GetPhotoBlanket Reviews Summary
GetPhotoBlanket has a rating of 1.9 stars from 142 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GetPhotoBlanket most frequently mention customer service, credit card and tracking number. GetPhotoBlanket ranks 72nd among Design sites.
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DO NOT ORDER FROM THIS COMPANY! THEY SENT MY PUZZLES AFTER TWO MONTHS AND WERE DAMAGED, BLURRY & BROKEN. I CANT GET A REFUND BC IT WAS CUSTOM MADE. ITS FROM AN ASIAN COMPANY SOUFEEL JEWELRY. I CANT CONTACT ANYONE IN CUSTOMER SERVICE & JUST THREW AWAY $70 ON A GIFT I CANT USE. SO IRRITATING. I JUST WANT TO LET EVERYONE KNOW THE SCAM THIS COMPANY IS. DONT WASTE YOUR MONEY.
I ordered a puzzle for my wife for Mothers Day. There was a "count down" timer on the website showing when puzzles need to be ordered to make it in time for Mothers Day. IT WAS NOT EVEN STARTED UNTIL A WEEK AFTER MOTHERS DAY. It has been over a month and even with expedited shipping and their "VIP Service", I still do not have it. Read reviews other than what the company posts. They obviously filter out the bad ones.
Do not order from this company it is a scam I ordered a blanket may 8 and may 14 2020 still says it's in transit in Inglewood California they emailed me back saying give it a few days to update signed Sara with no last name they have no contact number or address I called my credit card company and the phone number listed on the Records's is a CELL PHONE the guy answered said he isn't a business and that he is in California I am disputing my card charges of almost 70 dollars I am reporting them to better business bureau and the federal trade commission and even on their Instagram listed under their email is a *******@soulfree.com IT IS A SCAM and I'm also reporting them accepting my personal photos of my deceased grandmother because the blanket was for a gift for my mother that has not arrived
Do NOT order from them. They are complete FRAUD! Never received my product. Almost 2 months later they say still in transit.
I ordered customized puzzle mid April thru Amazon for bday present and still not received. It was supposed to deliver yesterday. Was allegedly shipped on May 1st. Now saying delivery end of next week. Does not sound like the product is how described or shown when ordered. I want my money back.
Purchased a puzzle for my wife for Mother's Day. I ordered it several weeks in advanced and was promised 5-7 business days for shipping. It has been over a month and I have nothing to show for it but a $39.95 debit out of my bank account. I have emailed several times (no response). I was sent a USPS tracking number right after the order was placed, but when I try to track the package, it has never been scanned into the post office so it does me no good. I have a feeling we will never see that puzzle.
This company is awful, Placed an order and after 4 weeks of not even processing the order, we followed up. Actually got ahold of someone that said "oh its going to be rushed out the door" 10+ weeks later, the order is still not shipped and no one is responding to emails or even their chat bot! DO NOT BUY FROM THIS COMPANY, It is a SCAM!
THis company is not good to deal with. They sent my puzzle with no picture to work from so you knew how to put the puzzle together. Once they get your money, you will never hear from them again! Super Dodgey! Save your money, shop elsewhere!
I have purchased on two different dates one was april 18 and april 22. The estimated delivery time was 5-9 business days they shipped my
Order may 1 and today its may 21 it has been 21 days and I haven't received anything every time I contacted them they said they can't refund my money once they shipped my order they can't tell me where my order is or anything other than corona virus its taking longer really all my orders from different companies have been deliver on time except for this company. I'm very disappointed and I won't ever order from here ever again.
I spent over $60 dollars on a blanket and expedited shipping. For the last week and a half when checking the shipment status it is sitting in Inglewood, CA. I'm beginning to wonder if I'll ever get, it and if it'll even be good quality if it does arrive. F this company...
If you order something from this company, give yourself a couple years to receive it. I would purchase the entire internet just to shut this company down. I told my grandma I got her the best present for mothers day and she doesn't believe me because all I can tell her is its awaiting arrival at a USPS shipping facility in carson california. Talk about a let down for both of us. You could probably ask these people what color the sky is and they'll respond with "it should arrive in 5-9 business days". Doesn't get any worse than this. Stay away! #pettyaf
I have tried several times to get a refund because the puzzle is lost. None of the shippers have it. They respond when they want and refuse to give me a refund. It has been over 7 weeks and now i am angry. I have put in a claim to Paypal but that isn't going well either.
Ordered 3 jigsaw puzzles for gifts. Uploaded 3 pictures. Got the puzzles 28 days later in clear plastic boxes. Could not tell which puzzle was with what picture. False Advertising! They advertise the puzzle coming in a cardboard box with the picture printed on them but what they send is a clear plastic box! Poor quality on the puzzle too. Blurry image. Do Not Order from this site. They don't provide a phone number to call. Only email for a reason. They suck!
I ordered a puzzle on April 3,2020. It is now May 15 and nothing yet. I have sent numerous emails/texts and keep getting automatic responses. It keeps telling me it's in Fremont Ca since April 22nd! Save your $
Item was never received - I have emailed them over 5 times asking for an update on shipment. They kept telling me to be patient. Now I am getting NO response. I placed my order on April 17th, and on the 29th got a notification that it was being shipped. It is now May 15th, and it still states that the USPS is waiting for the package to be dropped off. Requested my money back, I have heard nothing.
The puzzle I ordered was impossible to put together since almost all the pieces were the same shape and size and the colors were blurred and dark. Customer service was absolutely awful. I would give zero stars if I could. Not worth any money at all! Their advertised prices will not be what you get billed for either! I was billed $39.99 for a $9.99 puzzle.
Still waiting on a product for over a month. No reason for this. I will never buy from this place again!
I ordered a puzzle on April 4th 2020 for a birthday present. I probably had 20 different emails going back and worth from this place about all of the issues I had. They told me it shipped on April 21st, however weeks went by with it staying in the same place. On May 12th it FINALLY said it delivered to my own address so when I went to check nothing was there. I tracked the package on a different website and it said it delivered to Utah! Which is very very far from where I live.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members