Getnamenecklace

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1.7
Reviews 306
5 Stars
7%
4 Stars
2%
3 Stars
1%
2 Stars
4%
1 Star
86%

Kansas
3 reviews
2 helpful votes
Follow Stacy D.
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Very upset
September 11, 2023

I got a ring with my whole families names and birthday stones on it, and one of the names is missing a letter. It's a unique name I know but the person should have gotten it right cause I rechecked every name to make sure everything was correct before I sent the order. It's the middle name that was supposed to be spelled Deloney.

Date of experience: September 11, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear Stacy,
We are sorry for this inconvenience.
We send the email about the proper solution to you. Please check the email and reply us and send email to [email protected] if you have further problem.
Yours,
Customer Service Team

Alabama
1 review
0 helpful votes
Follow Latosha C.
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Ring
September 10, 2023

Do not use these people they are a scam I paid my money for a ring with me and my children name and birth stone on it they mailed me a too big ring with the letter S on it I contacted them they did nothing to satisfy me I ask for a refund they didn't do that I wouldn't recommend anyone to use these folks. I'm going to get my lawyer and due them. They advertising false information to get people money.

Date of experience: September 10, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear Latosha.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

AE
1 review
0 helpful votes
Follow Lucciana B.
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$#*! services, scammers did not receive product after paying. DO NOT BUY FROM THEM CAUSE THEY ARE $#*!

Date of experience: August 30, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear Lucciana.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

AE
1 review
1 helpful vote
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Item never arrived. Rude customer service.
August 16, 2023

Bought a charm for loss of a pet. The tracking number being given is not available. Didn't offer to send another one and they are refusing refund. Most probably it's a fake website.

Date of experience: August 16, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear Stephanie.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

GB
1 review
0 helpful votes
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Late delivery
August 3, 2023

Ordered on 17th July with a promise of 5-9 days delivery I received my order on August 3rd. Really annoying

Date of experience: August 3, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear lesley.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Maryland
1 review
0 helpful votes
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No refund and no response
July 31, 2023

I placed an order and upon being notified of expected shipment delays, I cancelled the order. My initial response from customer service was that I would be refunded within 3 days. It is 7 months later and I still have not received my refund. I have sent email after email with not response from customer service. No phone number available to call and I believe this company may just be a scam. Order number *******

Date of experience: July 31, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear Ryan.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

GB
1 review
0 helpful votes
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Gutted with how tiny it is
June 27, 2023

The bones are small but the lettering and paw prints on the bones are something else. You need a magnifying glass to see the wording. It's so small I can't even check if it's spelt right. Awaiting a message back from the company. If you look at my husbands thumbnails you'll get a scale of how small the writing and bones are

Date of experience: June 27, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear Wayne,

We are sorry to hear that.
We have successfully refunded 50% to the account you used for payment.
Please send email to [email protected] if you have further problem.

Yours,
Customer Service Team

Virginia
1 review
1 helpful vote
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Poor Service
June 27, 2023

Poor service.
My little girl ordered a personalised card holder for Father's Day. Ordered in more than enough time for it to arrive in time. As guaranteed on their website. CLEARLY false advertising!
Once eventuality received, was offered quite frankly an insulting compensation amount. Which didn't even cover the urgent shipping costs. Don't be fooled into to paying for this! Will not be ordering from Getnanesnecklace again or recommend!

Date of experience: June 27, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear Kathryn.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

AE
1 review
0 helpful votes
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Worst company on the interent.
May 23, 2023

I ordered an item over 2 months ago. I have not received it. This terrible company does not respond to emails. I would never order from them again. They are thieves and complete frauds. 1 star rating is too high for this company.

Date of experience: May 23, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear Caleb.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Texas
1 review
0 helpful votes
Follow Jesarela C.
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It a scam
May 1, 2023

I ordered my mom a necklace 2 months ago and I check every day for the fake track order I have emailed yall more than 2 times and yall haven't responded back and yall been sending more emails about the offer on a charge of 50%. I need yall to answer me. I wasted 50 dollars on a necklace that I haven't received

Date of experience: May 1, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear Jesarela.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Switzerland
1 review
0 helpful votes
Follow Stefania D.
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No ring, no information
April 18, 2023

I ordered an anxiety ring in february and get the information 3 weeks later that it's on his way. Due to the tracking my order should be arrived in march...but unfortunatelly it didn't. So I asked for support. But no response, not to my first request, not to my second! No ring, no information.
Maybe it's a scam!

Date of experience: April 18, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear Stefania.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Jamaica
1 review
1 helpful vote
Follow Tashekia T.
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Late delivery
March 27, 2023

I received the necklace just not on time. A late arrival. I wasn't scammed it was just late. They need to work on time.

Date of experience: March 27, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear Tashekia.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

AE
1 review
0 helpful votes
Follow Aisa A.
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I would give 0 zero if I could
March 6, 2023

I've ordered a pair bracelets on 25 of December! Still didn't receive it yet! The customer support is answering the complaints but still nothing. Better don't order from them at all. Just waist of money, your time and nerves!
What is this?!

Date of experience: March 6, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear Aisa.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

AE
1 review
1 helpful vote
Follow Duha A.
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SCAMMERS - ORDER STILL NOT RECEIVED SINCE FEB 14
March 4, 2023

After multiple correspondences with this scam of a website, I received confirmation on the 8th. March to expect delivery within two weeks - AS of today, April 1st, nothing is received.

I'm proceeding to file a complaint in 10 days, please be in contact if you also want to and I will be more than happy to help you file one as well.

I have 7 people on board so far, also scammed by these scumbags.

Date of experience: March 4, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear Duha.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

AE
2 reviews
0 helpful votes
Follow Bri M.
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Feedback
March 1, 2023

After my bad review, the customer service asked me to send them an email. Which makes me lough as I already send a lot of emails…. But I tried again and wanted to give them a chance…
As a reminder, one month after my order, I received the cash binder in a wrong color and not customized for me!
They finally reply (miracle of bad review) and told me that they did not received the picture of the cash binder I received. So, I send it again and then told me that they can send me the correct cash binder. I told them that I was ok but I would like that they send it to me in a way that I can get it sooner, with UPS for example because I needed it last month and not the next one, but their answer was that they only offer free shipping for regular shipping but I can pay if I want it to be send in an other way! I them told them that I thought they could do it for free to repair their mistake, it was their mistake not mine! So at the end they said I will get a refund (I'm not sur I really will).
I wanted to give them a chance because mistakes can happen but the customer service is very bad and I continue to think that this is a very bad company who doesn't care about there clients and stole them.
Very disappointed, I never had a so bad customer service who dosen't want to do something to be sure that the client is happy at the end.
AVOID them or you will lose time, nerves and money!

Date of experience: March 1, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear Bri.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

GB
2 reviews
1 helpful vote
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THIEVES!
March 1, 2023

Avoid this company at all costs. They have stolen money from me.not provided the product and refuse to acknowledge that they have done so. I've reported them to trading standards. Logged a fraud case with the bank and I am pursuing them through the civil courts. I can't stress enough that these guys are crooks!

Date of experience: March 1, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear Steven.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

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Illinois
1 review
0 helpful votes
Follow Lori M.
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Horrible experience
February 7, 2023

I ordered a dog-tag photo necklace for each of my sons, with pictures of their father who recently passed away.
One necklace turned out well.
The other necklace was horrible and the picture could hardly be seen. I complained to the company, and they asked for pictures of the product, which I emailed to them. Their response was that "It is handcraft, qualified, and correct." (They do not speak fluent English). They offered that I send them 1/2 the price and they would make another one. However, I opted to return it(which they tried to talk me out of), and now I have specific instructions and a big hassle, to supposedly get 70% refunded. I doubt if I will see any refund at all.
I recommend that you shop elsewhere.

Date of experience: February 7, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear Lori.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

South Africa
1 review
0 helpful votes
Follow Lisa D.
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Scammers
January 31, 2023

I ordered a name necklace. And I never received it. I paid the extra fee to get it here in 5 working days… what a disappointment to my son who saved money to purchase this for his girlfriends matric dance. Done purchase anything through this company they are SCAMMERS!

Date of experience: January 31, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear Lisa.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Illinois
1 review
0 helpful votes
Follow Donald M.
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Dislike
January 30, 2023

I have ordered from them 2 times now. First time stones wouldn't stay in the ring and I have been waiting nearly a month for the last order to ship

Date of experience: January 30, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear Donald.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

AE
1 review
1 helpful vote
Follow Vinod M.
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The Worst Online Shopping Experience
January 30, 2023

I have placed the order for a key chain, on 27 December, 2022. They have claimed the delivery in 14 to 18 days. But even after one month there is no sign of delivery and all the time, their tracking shows it is in transit. Such an unreliable, untrustworthy and unprofessional vendor, I have never seen. I request all to keep away from this vendor, it is same like scam.

Date of experience: January 30, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear Vinod.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team