Getnamenecklace

I ordered for a friend back home since July 7th
Still haven't received the item and I am leaving the country as I told them many times but no one will help.

Last time and Do not recommend

Absolutely terrible customer service. 10 emails, one Twitter message, 3 Facebook messages over 1 month, with little to no response. Their website advises they will respond within 48 hours, lies. They take your money quick enough but when there is a fault with the item, they don't want to know. Total scammers

I ordered a customized Bar Pendant. It has been a month and there is no information on the tracking. Sent them messages on Live Chat which is not 'ALIVE' at all. Sent multiple emails on *******@getnamenecklace.com and no response.

Upon enquiring, the chat robot responded that we are not available.

I did not get the product, I have no information on which courier service they use to track it and I have no response from them for a refund.

THE BIGGEST SCAM OF THE YEAR. DO NOT ORDER FROM THIS WEBSITE.

I purchased and paid for Yin Yang necklaces with names and birth stones in May this year. I have never received the items and get no response when I repeatedly tried to contact this company by email to ask when the necklaces will be delivered. Now all my emails to this company bounce back. This company is unreliable and dishonest. My order number is *******

I have tried to get on contact with this company for an order number... they reply. We need your order number... after few days they send me tracking number. I sign up to get texted to see where this product is. It's supposedly in a partnership with usps stuck in NJ. Since may 30th.
They didn't hesitate to deduct 52.99 from my debit card. My daughter works for the post office. She said... from my texts I got with tracking number that it looks fishy.
I work for a school bus company... the driver and myself wanted to get a special needs child in a wheelchair this gift for her before she moves out of state.
Friday I messaged GETNAME company and got a reply today again saying they need order number
I told them in message I only had tracking number no order number... so here i go again
I want my money back we ate ordering through Amazon something similar but reading some of the reviews it's going to take an act of God to get my money back
I will be going in Facebook and other social media I am involved in and blast this company. And let everyone know how they take care of their customers.

I ordered somthing and got email saying we will deliver it after long time. I need a refund I sent email to customer service and no reply.
Where is my refund?

My order number *******

I ordered my mother's day gift May 6th and was sent an email it was on its way i tracked the order it said it was there but there's nothing there, it was supposed to be delivered to el paso tx now its saying its in coppell tx which i don't understand. I wrote emails, i wrote on messenger and nothing there's no responses and no number to call this is bs i was excited to see my mom's reaction to her gift but doesn't look like ima be able too.

I bought my girlfriend a ring with both our names and birthstones not even 2 months later both stones came out, she works a office job so nothing rubbing against it all day or anything I emailed them to see if they could replace it or put the stones back in with no reply back but they can email me all week long about the sales they have

Do NOT buy anything for a special occasion. Ordered a special made necklace for mom. If I paid extra shipping it would be here in time for Mother's Day right? Plus I ordered in plenty of time. My order is now in Ohio and has been since April 25 and hadn't moved. It is now Tuesday before Mother's Day. Needless to say it won't be here by Sunday. So mad

Ordered 2 necklaces of my dead uncles fingerprints for my mum and nan, items never arrived and can't get a response from customer service. Left a bad review and they responded via the review site to give the illusion of customer service, followed up on the email they provided to be ignored again. Do not use this company.

On 3/29/22 I order created a ring for myself for mother's day with five names on it and spend about close to 50$ bucks on it... I'm just hoping it coming in a few weeks now so I can wear it. When I get my proof of purchase I will be posting a pic of it on my hand so I know this post will do me right and not deposited like everyone else it has.

I ordered a gift for my wife for Christmas, which never arrived. I have tried numerous times before Christmas and afterwards to contact the customer service team, but except for one casual email, I have received no contact from them. I advise do not buy anything from this site - ever!

What a shambles of an outfit! Ordered a necklace with express delivery (5 days). That was over two weeks ago. They emailed to advise there was a delay and I could cancel, I replied and asked for the express delivery charge to be refunded, no response. Several contacts later, still no response, still no necklace and still no refund. Avoid unless you have money to burn and accept utterly appalling customer service and scammers!

Necklaces fall apart constantly, site's Facebook manager will create a fake invoice to try and get you to double pay

Horrible company. My husband ordered me a necklace that was supposed to look like our dog. The pendant is so faded with no detail it looks nothing like her. He spent 3 weeks trying to get someone from the company to return his email or phone call. Once he finally heard from them they said he would have to pay for shipping and a 30% restocking fee. He spent $60 on something that looks like it should be costume jewelry for a 6 year old. Completely not worth the price or Hassel of trying to deal with their so called customer service.

I ordered a name pendant for my son for Christmas and it did not arrive until 12/28. We put it on his necklace upon receiving and it is ridiculously heavy. It has caused his neck to become sore (after wearing 2 days and removing before bed or shower) and the pediatrician recommended that we return it and to discontinue wearing it. I have attempted via the email as the website suggests, replying to solicitation emails, and forwarding additional emails to "*******@getnamenecklace.com" and ALL TO NO AVAIL! I have not heard a peep out of this company. It is incredulous that a company would not at least attempt to satisfy their customers, especially when it was a gift for a child. I won't ever order from them again.

Ordered an item on the 3rd December and paid extra to ensure prompt delivery and still not received item. Have emailed a few times and they just ignore you. When I used the email address which is asserted on this website for other people who have not received their item, it comes back as email undelivered. I am exceptionally disappointed as I ordered an item for my wife from the kids for her birthday and this company does not seen to care. The only time i see this company responding to a customer is on here when they get a bad review. Most probably best if you don't order anything from them given the risk and lack of any communication.

Stay away from these thieves. They take your money and you never hear from them again. They will not reply to your emails.