Getnamenecklace

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1.7
Reviews 306
5 Stars
7%
4 Stars
2%
3 Stars
1%
2 Stars
4%
1 Star
86%

Tennessee
1 review
1 helpful vote
Follow Trenice H.
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Cannot track order
January 15, 2024

I placed and order and paid for expedited shipping to ensure it would be here in time before a funeral. You cannot speak to anyone nor do they respond to emails

Date of experience: January 15, 2024
Alan S. — Getnamenecklace Rep
over a year ago

Dear Trenice.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

AE
1 review
0 helpful votes
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Scam-Don't waste your money!
January 11, 2024

Ordered 3 items none arrived. The tracking number was not a number used by the post office and no response to emails-scam!

Date of experience: January 11, 2024
Alan S. — Getnamenecklace Rep
over a year ago

Dear Nadine.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Illinois
1 review
1 helpful vote
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Names on necklace are nearly microscopic.
January 5, 2024

The necklace I ordered for my wife for Christmas was to have the names of our 4 grandchildren. I was so disappointed in the product when received, I almost didn't give it to her. Did you know that one can see the statue of Abraham Lincoln sitting in the Lincoln memorial on the U.S. penny. The lettering size on the necklace I purchased was about that size.

Date of experience: January 5, 2024
Alan S. — Getnamenecklace Rep
over a year ago

Dear David.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

South Africa
1 review
2 helpful votes
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Unhelpful possible scam site
January 4, 2024

I am starting to wonder if this is not a scam site. I ordered a photograph bracelet for my Daughter, that she was really looking forward to asnit would be a memorial piece, with plants of time for it to arrive before Christmas
I have queried time and time again via email as to where the parcel is, and to date 4 January 2024 have still not received it. I keep getting the dame answer when querying to check with the tracking link, which is by no means helpful. I never get an honest answer but what rather seems to be an automated one.
I would not recommend this site to anyone as no-one can actually assist you or tell you where your parcel is

Date of experience: January 4, 2024
Alan S. — Getnamenecklace Rep
over a year ago

Dear Colleen.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

GB
1 review
2 helpful votes
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Regret buying
January 3, 2024

Awful! Paid extra for speedy shipping to get the necklace in time to wear for my wedding -- came late. They refused to refund me the shipping cost. When I eventually did wear the necklace, I broke out in a rash. I'm allergic to metals that aren't 925 Silver, which this necklace claims to be. However, there is no hallmark/stamp showing it's 925 silver. The company refused me a refund again. Terrible!

Date of experience: January 3, 2024
Alan S. — Getnamenecklace Rep
over a year ago

Dear Ren.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Montana
1 review
0 helpful votes
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Save your Money
January 3, 2024

Purchased a dog silhouette nameplate necklace and it arrived tangled. I contacted the company for a refund and waited for a response. They sent me instructions on how to untangle the chain instead and said if I still wanted a refund they would give me 70%. They sent me a defective necklace and would not even honor what I paid. I've since sent another email with no response. VERY BAD BUSINESS PRACTICES

Date of experience: January 3, 2024
Alan S. — Getnamenecklace Rep
over a year ago

Dear Amy.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Missouri
1 review
0 helpful votes
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Never received necklace
December 29, 2023

Order a MONTH AGO! NO TRACKING NUMBER.

THIS COMPANY IS A SCAM!
DO NOT ORDER FROM THEM
ORDER # *******

Date of experience: December 29, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear Arthur.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Tennessee
1 review
1 helpful vote
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They lied
December 25, 2023

They promised my necklaces by Christmas and told me for two weeks it was waiting on inspection instead of sending it. Needless to say it did not come in time and I ordered it on the 8th. There customer service has no number and wouldn't even tell me anything other then it's done and waiting inspection.

Date of experience: December 25, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear Melanie.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

AE
1 review
1 helpful vote
Follow HBA H.
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Very unprofessional and not trust worthy
December 25, 2023

You can't trust them at all and make sure not to deal with them as they are not honest and not trust worthy. I ordered on 10th of December a gift for a very special event bday before New year, they just told me now after 16 days that it is out of stock and that's after me chasing them since the tracking system they have its not working. You cannot trust them and even they should be closed as they are useless and not professional at all.

Date of experience: December 25, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear HBA.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

New York
1 review
1 helpful vote
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No delivery no response from seller
December 24, 2023

I ordered this for three of my friends which have lost parents or siblings and this was supposed to be a Christmas gift you can't speak to someone personally and my Order has never changed from in production. This sight is a complete scam! You should be ASHAMED OF YOUR SELVES!
Totally disgusting to call your selves a business when all you do is scam people! I even paid to have 1-3 day shipping what a joke!

Date of experience: December 24, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear Stephanie.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Ireland
1 review
0 helpful votes
Follow N Q.
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Worst company I've ever dealt with
December 24, 2023

Don't use this company as there's a good chance you will be scammed out of your money. Customer service are a disgrace and can't answer any questions.

Date of experience: December 24, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear N Q.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Portugal
1 review
0 helpful votes
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Scam
December 22, 2023

Scammers! They don't ship you the order and onde you decide to cancel, they say they will take 30% off. They are rude and unprofessional. Don't buy here.

Date of experience: December 22, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear Nidia.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Alabama
1 review
1 helpful vote
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Sucks!
December 19, 2023

Haven't received item orders and no one will respond to my emails. The live chat NEVER HAS ANYONE TO RESPOND! So disappointed that people can't be trusted. Would give a negative star if possible!

Date of experience: December 19, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear Niki.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

GB
1 review
0 helpful votes
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SCAMMING COMPANY
December 13, 2023

SCAMMING COMPANY TAKE MY MONEY DONT ANSWER ANY EMAILS OR CHATS DONT SEND THE ITEM AND REFUND £2 WHAT A JOKE AND A SENTIMENTAL PRESSENT YOUR ALL A JOKE

Date of experience: December 13, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear aimee.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Ohio
1 review
1 helpful vote
Follow Christina H.
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Do not give them your business!
December 12, 2023

My sister died this year. This is the first Christmas her four children are spending without her. I ordered bracelets for her children, the photos are blurry and Half the picture is cut out of one of them.
I have been trying for two weeks to contact this company. They tell you to get a hold of *******@getnamenecklace.com. All they do is proceed to run you around. They send you instructions and ask for pictures. When you follow their instructions, they ask you to follow them again.
They are a complete scam! I paid over $150 for a Necklace and three bracelets. Poor quality, and I never got what I paid for!

Date of experience: December 12, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear Christina,
We are sorry for this inconvenience.
We send the email about the proper solution to you. Please check the email and reply us and send email to [email protected] if you have further problem.
Yours,
Customer Service Team

GB
1 review
0 helpful votes
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Beginning to think it's a scam
December 8, 2023

Ordered a necklace and paid it went to production same day and nothing since. No replies to email!

Date of experience: December 8, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear sara.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

GB
1 review
0 helpful votes
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They don't deserve 1 star,product never arrived,customer service is trash,never replied to my emails,multiple emails.They shouldn't be on the market is a big scam. People please don't buy from them as you will be very disappointed.

Date of experience: December 4, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear sirbu.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,

Pennsylvania
1 review
1 helpful vote
Follow Carrie M.
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Still waiting for my order.
November 1, 2023

I ordered a initial ring with birthstone a month ago can't contact anyone I don't have an order number so I can't track it...I need help

Date of experience: November 1, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear Carrie.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Texas
2 reviews
0 helpful votes
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I ordered earrings for a birthday present and paid extra for expedited shipping. When ordering I notified company the date they were needed by. I was assured I would get them with the expedited shipping or I could return the items. The earrings did not arrive in time. I have tried contacting them 3 times since. I got 2 "canned" responses that they would get back to me. THEY NEVER HAVE. I am stuck with birthstone earrings that I can not use and they will not respond to refund my money. APPARENT SCAMMERS. DO BUSINESS WITH THIS COMPANY AT YOUR OWN RISK.

Date of experience: October 6, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear Sharan.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

GB
2 reviews
24 helpful votes
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Terrible company
September 28, 2023

They have sent me a defective necklace and are refusing to refund me. They are breaking both their own posted refund policy and the Customer Rights Act 2015. Do not order from them. They ought to be shut down.

Date of experience: September 28, 2023
Alan S. — Getnamenecklace Rep
over a year ago

Dear Ann.

We are sorry to hear that.
Could you please send email to [email protected] about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Getnamenecklace Reviews - 306 Customer Reviews of getnamenecklace.com, Rated 1.7/5