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Getlumina

4.0

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Getlumina Reviews Summary

Lumina has cultivated a strong reputation for its high-quality cameras, praised for their impressive features and user-friendly design. Customers frequently commend the knowledgeable and responsive customer service, particularly in addressing inquiries and providing technical support. While most experiences are positive, some users reported shipping delays and minor software glitches, though communication from customer service helped alleviate concerns. Overall, the sentiment leans towards satisfaction, with a notable appreciation for the continuous software improvements and effective technical assistance, indicating a commitment to enhancing the customer experience.

This summary is generated by AI, based on text from customer reviews

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Michigan
1 review
0 helpful votes
Follow Jacqueline C.
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Very good advice from the sales team and very helpful tech support. The cam arrived well packaged and was easy to install and operate.

Date of experience: February 4, 2022
Louisiana
1 review
0 helpful votes
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User-friendly and informative website. The Lumina system I ordered arrived 2 weeks later than expected but custom service kept me updated on the progress of my order. I'm happy with the product and the service I received.

Date of experience: February 4, 2022
North Carolina
1 review
0 helpful votes
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AI powered 4k cam at a reasonable price. Everything worked as expected as I was able to get the assistance I needed to set up the device for optimum use.

Date of experience: February 3, 2022
New Hampshire
1 review
0 helpful votes
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I received exceptional tech support from knowledgeable staff and great quality equipment with excellent prices. Will definitely buy Lumina again if there is a need for another 4k cam.

Date of experience: February 3, 2022
North Carolina
1 review
0 helpful votes
Follow Glenn W.
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I am really impressed with the build quality and packaging of the Lumina 4k camera. Features are also amazing but I haven't had the time to properly test them yet. Software beta may cause issues as some reviewers have experienced but the tech support has already assured me that upcoming updates will rectify all the issues. Considering the premium hardware that in itself is great value for the money spent I am very totally happy with the product and least concerned about software beta issues.

Date of experience: February 3, 2022
New York
1 review
0 helpful votes
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Found a good deal on a 4k camera system from Lumina and anxiously waiting for it to arrive so that I can use it with my Macbook. Customer service has been very helpful so far.

Date of experience: February 3, 2022
Nebraska
1 review
0 helpful votes
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Customer service was outstanding. They promptly responded to my questions and helped me throughout the process, right from order placement to shipment tracking and final installation/optimization. Overall, I'm pleased with my experience.

Date of experience: February 2, 2022
Arizona
1 review
0 helpful votes
Follow Zane M.
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This is a good AI powered 4k cam. Installed and tested, and everything worked fine. There is plenty room for improvement on the software side of the product though. Thank you.

Date of experience: February 2, 2022
California
1 review
0 helpful votes
Follow Maxine R.
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Smooth transaction and good pricing. I looked at a few other websites but none of them could match Lumina's price and features. Outstanding shopping experience.

Date of experience: February 1, 2022
Illinois
1 review
0 helpful votes
Follow Terry A.
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Based on my research Lumina camera was the best option for me. The website was easy to navigate and very informative. Ordering was a breeze. I can't wait to get my camera and start using it.

Date of experience: February 1, 2022
Connecticut
1 review
0 helpful votes
Follow Rowan J.
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The 4k camera unit I purchased from Lumina exceeded my expectations. Arrived nicely packaged and it was easy to set it up with a little help from the tech support team. No complaints so far.

Date of experience: February 1, 2022
Minnesota
1 review
0 helpful votes
Follow Lydia M.
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Glad to have ordered a camera from Lumina. Excellent communication throughout the process. Very prompt and helpful tech support. The camera arrived to me 2 weeks late but considering the quality and specs it was well worth the wait.

Date of experience: February 1, 2022
New York
1 review
0 helpful votes
Follow Maureen C.
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Thanks for the excellent quality of service and the prompt response of your service team as well as the sales reps. It was extremely easy to get information about your product, purchase it, install it and use it.

Date of experience: January 31, 2022
Florida
1 review
0 helpful votes
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This is the second Lumina camera that I have purchased. Both work wonderfully, have good resolution, and are easy to use... I am fascinated with Lumina.

Date of experience: January 31, 2022
California
1 review
0 helpful votes
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Awesome experience using this camera. Their website is also very easy to navigate with very helpful information and product demos.

Date of experience: January 31, 2022
Washington
1 review
0 helpful votes
Follow Lucy R.
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The Lumina 4k camera was reasonably priced and the picture quality was absolutely amazing. I intend to buy another one for my son. Thank you!

Date of experience: January 31, 2022
Colorado
1 review
0 helpful votes
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Recently purchased a camera unit from this company. Great quality product that comes with exceptional customer service. I couldn't be more pleased.

Date of experience: January 31, 2022
Tennessee
1 review
0 helpful votes
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Excellent price for an AI powered 4k camera that has the looks and is feature packed at the same time. Software has a few issues though, which they are rectifying through updates.

Date of experience: January 31, 2022
Texas
1 review
0 helpful votes
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I love this product.
February 1, 2022

The tech support promptly answered all my questions and remained helpful throughout the set-up and installation process. I love this product.

Date of experience: January 31, 2022
Michigan
1 review
0 helpful votes
Follow Rosemary A.
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I got Lumina to replace the old camera I installed 5 years ago and it has been working great. Reasonably priced and easy to set-up system. Delivery was a bit delayed but it was well worth the wait.

Date of experience: January 31, 2022