GetluminaReviews 363

The 4k system I bought from Lumina has been amazing. Package arrived undamaged and without defects. Shipping was super delayed because of global supply chain issues. Software needs improvements and last time I spoke with the support staff they were very optimistic on redressal of all the issues in future updates. My overall experience with this company has been great.

Good quality camera that is cost effective as well. Shipping delay but customer service kept me in the loop. Packaging was super impressive. I took help from the technical support team in setting up and optimizing the unit. My experience so far has been satisfactory.

The website is easy to use and has enough information and demos to help make the right decision on the product. Since it is a new product, I set up realistic expectations and I think it has lived up to them.

I bought Lumina's AI powered 4k cam and I'm quite happy with it. Their tech support is exceptional. I'm going to purchase another for my medical clinic.

I was looking for a 4k cam for my Macbook. My friend was using Lumina and I loved the video quality, so I went to their website and placed my order. The process was easy and the customer service has been very helpful. I'm excited to have my 4k system set up.

This is the first time I've purchased this system and I can tell you it has excellent video quality. I am not so sure about the AI features though as I encountered a few glitches. The company reps however promised to address all the software related issues in the upcoming updates. Fingers crossed.

I installed this cam as an additional 4k option for my system about a month ago. It was quite simple to set-up and connect. So far, it's been working fine.

Due to an issue with my Internet connection I couldn't set up the camera correctly and assumed it was a bad product. Glad I contacted the tech support; they ran troubleshooting, identified the issue and rectified it. Since then my camera has been working flawlessly.

Lumina offered an excellent deal and made placing my order simple. They shipped it without a hiccup and even though I haven't received my camera yet, the customer support is in constant contact with me.

The 4k cam I ordered for my Macbook arrived in excellent condition with superb packaging! Build quality is amazing and smart features are very impressive.

This was my first purchase from Lumina. Their price was the best I could find for a similar product and no one else was offering the same AI features. The shipment took way longer than expected but the customer service kept me informed. I am using their 4k camera for a little over a week now and I am satisfied with it. Also, appreciate the help from their technical support team in setting up and optimizing the product.

Excellent customer service. Cameras took a while to arrive but I was informed before ordering. I have ordered from Lumina before so I have two cameras in total. Both are working fine. Sometimes I get frustrated with the software but they are addressing the issues through updates so it is getting better and better.

Seamless transaction. Camera arrived in excellent condition. The communication has been excellent throughout the process. Haven't tested all the features yet but the overall quality is top-notch.

It was a pleasure dealing with the Lumina team on 4k cameras. They were knowledgeable and very helpful. The product itself is also of a good quality and is working perfectly.

For pro level cam usage Lumina is one of the best options available online. The website is also very easy to navigate and their tech support is impeccable.

Lumina has my favorite customer support team. Every time I speak with them, they are extremely knowledgeable, kind, and helpful. My unit is on its way and I am quite sure it will be equally great!

The website was simple to use and the ordering process was simple and quick. But, the delivery was much delayed. The camera however offers what I was looking for so it was well worth it.

I ordered a second camera from Lumina because of the 4k resolution and AI features. Might find the same resolution somewhere else at a cheap price but it is almost impossible to find the same features. When ordering from these guys, I know I'm in good hands.

Considering other options on the market Lumina isn't a bad choice at all. Good quality hardware and excellent AI features. I had a few issues with the product initially and was quite frustrated when the company CTO himself spoke to me and resolved them. You don't get that kind of support elsewhere. I think I am gonna stick with Lumina and give them whatever time they need. Thanks.

My 4k Lumina camera works fine. I really appreciate the customer service for their responsiveness and the founders of this project for their vision. Software isn't perfect but the direction is great and they are getting there with constant updates.