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Getlumina

4.0

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Getlumina Reviews Summary

Lumina has cultivated a strong reputation for its high-quality cameras, praised for their impressive features and user-friendly design. Customers frequently commend the knowledgeable and responsive customer service, particularly in addressing inquiries and providing technical support. While most experiences are positive, some users reported shipping delays and minor software glitches, though communication from customer service helped alleviate concerns. Overall, the sentiment leans towards satisfaction, with a notable appreciation for the continuous software improvements and effective technical assistance, indicating a commitment to enhancing the customer experience.

This summary is generated by AI, based on text from customer reviews

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New York
1 review
0 helpful votes
Follow Amber G.
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Lumina webcam, 4k resolution, suitable for both indoor and outdoor use. However, there was an issue with the software. But contacted the customer service and they have been super helpful.

Date of experience: December 28, 2021
Florida
1 review
0 helpful votes
Follow Gretchen V.
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Amazing build quality, feels robust and premium. Functionality is also good but there is a room for improvement and software updates are really helpful in that department. Other than that overall a great effort and a cool new product. Can't compare them with older products because they are the reason I supported these guys. Will continue to support them in the future as well.

Date of experience: December 23, 2021
Pennsylvania
1 review
0 helpful votes
Follow Krystal D.
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Came nicely packaged with cool accessories. Camera itself looks great and fits nicely with my Macbook. Performance is also excellent with clear 4k resolution and nice software features.

Date of experience: December 21, 2021
Illinois
1 review
0 helpful votes
Follow Judith J.
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I backed this product and I am really impressed with the quality and service I received. The 4k picture is very clear, colors are true and saturation is ideal. Background blur function is also very helpful. There are other features I am still exploring. Overall, a great experience.

Date of experience: December 20, 2021
Illinois
1 review
0 helpful votes
Follow Mark W.
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This camera performs much better than I expected. It looks great as well. I have been using it for quite a few days and haven't experienced any issues other than those that were my own fault. Overall, a great experience.

Date of experience: December 17, 2021
Texas
1 review
0 helpful votes
Follow Steven B.
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I was ecstatic when I received my webcam after such a long wait. I tested it for a meeting and compared to my 1080p camera it performed quite well. Not bad for a new product. Software updates are ongoing which means my experience will only get better.

Date of experience: December 16, 2021
New York
1 review
0 helpful votes
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The camera worked perfectly in low light conditions. Background blurring feature is quite helpful. Interface and functionality needs some improvements and I have let them know about that via email.

Date of experience: December 15, 2021
Wyoming
1 review
0 helpful votes
Follow Ariel G.
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Easy to install. Some software related issues though but a new and ambitious product so totally understandable and I can live with it. Getting software updates almost every day so yeah we are getting there. Other than that everything is good.

Date of experience: December 14, 2021
Ohio
1 review
0 helpful votes
Follow Esther J.
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Video and sound quality is clear and crisp. The build of the camera is robust and the design looks trendy. Little expensive but worth the price.

Date of experience: December 14, 2021
New York
1 review
0 helpful votes
Follow Phillip J.
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My questions were answered quickly via chat while I was waiting for the shipment. The camera arrived in a well protected packaging and is easy to operate. Picture quality exceeds expectations and software features are impressive.

Date of experience: December 10, 2021
Texas
1 review
0 helpful votes
Follow Cash H.
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Great job all around.
December 10, 2021

I recently received my Lumina 4k resolution camera after a long wait and I am thrilled to use it. Top quality product, a bundle of accessories and excellent packaging. Great job all around.

Date of experience: December 9, 2021
Texas
1 review
0 helpful votes
Follow Dianna R.
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Great customer service and excellent pricing. High quality camera with amazing AI features. Now I need another unit for my workplace. Thank you!

Date of experience: December 7, 2021
Illinois
1 review
0 helpful votes
Follow Harriet A.
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Very helpful and knowledgeable customer service. Build quality of the unit is amazing. It also blends in nicely with my Macbook. Overall a great experience.

Date of experience: December 6, 2021
Colorado
1 review
0 helpful votes
Follow Lorenzo K.
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I received a great camera, saved a bunch of money and had excellent customer service. Thanks Lumina! Can't get any better than that for a new product!

Date of experience: December 6, 2021
Illinois
1 review
0 helpful votes
Follow Dawson R.
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I backed this product and am quite happy with the outcome. The camera works great and looks nice as well. Very interesting AI features and excellent software updates.

Date of experience: December 3, 2021
Texas
1 review
0 helpful votes
Follow Malik T.
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I received my 4K Lumina camera last month. I was sceptical because I didn't know how they worked. But, the unit exceeded my expectations and I'm absolutely pleased with the picture quality, product design and software features.

Date of experience: December 1, 2021
Maine
1 review
0 helpful votes
Follow Gabriel A.
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Very knowledgeable and friendly staff to deal with, I even spoke to the company CTO haha. Product quality is awesome. We have received 2 cameras so far and will be getting more for the office soon. Thank you.

Date of experience: December 1, 2021
Massachusetts
1 review
0 helpful votes
Follow Luke J.
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Excellent startup with a superb product and great customer service. I kept getting updates through their website while I waited for the delivery. Needless to mention how amazing the 4k resolution is and the unique AI features are a definite bonus.

Date of experience: December 1, 2021
Wisconsin
1 review
0 helpful votes
Follow Dylan K.
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My experience with Lumina has been outstanding. Product quality and features, communication and tech support is amazing. Thank you!

Date of experience: December 1, 2021
California
1 review
0 helpful votes
Follow David B.
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Great 4k cameras with a large sensor and amazing AI features. I love the background blur feature. Price is also very reasonable. Will buy another unit soon.

Date of experience: November 26, 2021