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Getaroom Reviews Summary
Getaroom has a rating of 1 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Getaroom ranks 280th among Hotels sites.
If I could give zero stars, I would gladly do so for this out(law)fit. Somehow I got on the getaroom website, when I thought I had the hotel's website. They pretended to be the hotel. With the pandemic in full swing, I had several questions, which they answered in the positive. ALL of their answers were lies. The next time I book a hotel/motel I will make doubly sure that I am not on getaroom's website.
On 4/7 I received an email that my refund had been approved and processed. It said 3-5 business days for a refund. NO REFUND. On 4/17 I followed up with the agent that said I would receive the refund and received another response that I should be patient and it may take up to 10 more days. It is now over 60 DAYS SINCE I STARTED this process and I have been more than patient. I have also reported them to the BBB.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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