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Gerber knives and Multitools has a rating of 3.8 stars from 101 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gerber knives and Multitools most frequently mention customer service, great prices and bear grylls. Gerber knives and Multitools ranks 14th among Tools sites.
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I have used this site twice to purchase tools for my husband- a multi-tool and a knife. Although I was a little dissapointed that my first order was not shipped in time for Christmas, I can't fault them for that. Apparently the multi-tool was not available until February, although that was not very clear when I purchased it. I was also surprised that my card was charged immediately and I did not have the option to cancel the order once it was submitted. That would be my only suggestion, though.
Otherwise, I have been pleased with the site, and especially with their emails that let me know about other deals they have going on. I purchased the knife that "matches" the multi-tool after recieving an email about it. I'm sure my husband is not as concerned that all his gear "matches," but if it convinces me to buy it for him, he's a happy camper! :)
Excellent experience! Super fast shipment, great quality. I purchased four Gerber Ripstop I's as groomsmen gifts and had them each engraved. They look great and were very inexpensive. Highly recommended!
What a great website! I love Gerber's products and this is an excellent place to get them at great prices. They have a wide variety of items which makes for a fun shopping experience. I'll be returning to buy more items in the future!
Best reseller I have dealt with to date. Great prices, easy to navigate. Will definitely buy from these guys aain
It was OK.
I accidentally inserted a wrong address. I send an email to correct this - after the command was processed; they responded in about 2 hours. They'll send the package to my real address.
Goods in stock are good.
The price is also good.
It is a rapid deployment.
It is a wonderful site.
I bought Gerber Folding Spade http://www.gerber-tools.com/Gerber-Folding-Spade-5490.htm
The spade is good so far, but the website Gerber-Tools.com is not that good.
- Firstly, when I was finalizing order, delivery was upgraded automatically to more expensive without telling me, and it was too late to change it. I have to admit that change was correct because I bought the Spade from Canada, and delivery option is more expensive that I picked, but I didn't know it, and I didn't see that very special delivery option to Canada. Web-site did it for me automatically, but problem is web site changed my total only when purchase was finalized and money were payed. So, bigger grand total was a big surprise.
- Secondly, when I got an e-mail with tracking number, the link was saying that my item was delivered something like two years ago.
- Thirdly, when I send an e-mail with a question why my item was delivered two years ago while I just purchased the item, I didn't get any answer from customer support. Eventually in several days tracking system showed that my item in delivery.
- Fourthly, I was waiting for the item to be delivered for 2 weeks even thou I live in Toronto, not a rural area. When I noticed on tracking system that my spade is finally in Toronto, and Canada Post did three attempts to deliver, I realized that I have to change delivery address to my work place. So, when I asked Gerber-Tools customer support (Sales at gerber-tools.com) how can I change the address because The United States Postal Service tracking system didn't have any option to change it, I didn't get any answer from Sales at gerber-tools.com.
So, as conclusion, I would say that Gerber Spade is good, but customer support is absent in Gerber-Tools.com.
Ordering the product was a breeze. The quality of their products is only suropassedby the customer service of their employees. All were happy to help, and swer the questions and get me pointed in the right direction. I'd give it an "A" in every category.
I bought the Gerber Paraframe I Black Serrated Edge 22-*******. Product quality looked great and was shipped almost immediately. Excellent prices. No problems with the transaction at all. I would definitely buy from Gerber-Tools again and I highly recommend the company. Great product quality + great prices + great service = HAPPY CUSTOMER!
I bought a knife (Gerber Double Take 22-*******) and had it laser engraved for a groomsmen gift. I am a fan of knives and this one is really great for the price I paid (approximately $23.00). It is extremely sharp and is small enough to fit in a pocket during camping/outdoor activities. The laser engraving is in the best spot and is very visible.
I will definitely buy from Gerber-Tools.com again. They people over there do a great job and safisfied all my needs.
Excellent prices, got no problem during shipping. Be patient for a canadian delivery, but rest assured it will be delivered once past customs ;)
Delivered the product as promised. No problems with delivery and the engraving looked professional. I would use the service again.
The site is great. I like the videos they have posted to be able to see actual size of the tools. Shipping was fast and all the info has been sent to me via email
I love Gerber tools. I found this web site and loved it from the start. It had everything I wanted and more. I ordered the Gerber LMF II Survival Knife Coyote Brown and they gave me the option to get my name Laser Engraved for a small price. I will defentily be ordering from them again
Thanks gerber-tools.com
They were an awesome website, with great products, and amazing customer service! Would recommend to anyone.
-Thomas
I've searched for this knife on multiple sites and Gerber-Tools.com have the best prices by far. I tested the knife by opening and closing it and the assisted opening on the knife makes it very smooth and quick. It easily fits in my pocket and doesn't poke me. Even with standard USPS shipping, I received my knife in 5 business days. So far I am a happy customer and I like the fact that the knife comes with a life time warranty.
Read more: http://www.rateitall.com/rc-*******.aspx#ixzz1IxvKfBEV
The site was very easy to use, had great pictures and was easy to place my order.
Gerber-Tools.com has some excellent prices on on their Gerber stuff. I just purchased a couple of Bear Grylls scout knives. Site is very easy to use. If you are looking for Gerber equipment, this is the place to go. Can't wait for my knives
Gerber-Tools.com is a great place to shop. I bought a new Gerber multitool and had it engraved with my business name. I have already received compliments on how good it looks, I will definitely purchase from the in the future!
Read more: http://www.rateitall.com/ActivityStream.aspx?userID=*******#ixzz1HbKpMy2w
Great prices, great service, and tons of Gerber gear! Very satisfied and anxiously awaiting my Bear Grylls Ultimate Survival Knife!
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