Genuine Replacement Parts

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Genuine Replacement Parts

3.2

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
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dennis h.
1 review
0 helpful votes
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Price was $30 cheaper then others
August 2, 2020

Price was $30 cheaper then others. Very quick delivery. I expected 5 - 7 days, i got it in two days!

Thanks

Date of experience: August 2, 2020
California
1 review
0 helpful votes
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It Works
August 2, 2020

It works great and it saved me $200 on a new microwave. I never knew that I was a microwave repair guy. Thank you for being there.

Date of experience: August 2, 2020
New York
1 review
0 helpful votes
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Refrigerator Rails
August 2, 2020

My order for the refrigerator rails came on time and fit like a glove! So easy to put on. I recommend this company anytime

Date of experience: August 2, 2020
Robert S.
1 review
0 helpful votes
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OEM products the best!
August 2, 2020

OEM products the best!

Date of experience: August 2, 2020
Jeff B.
3 reviews
0 helpful votes
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Shipping date originally stated was not correct.

Date of experience: August 2, 2020
Marc T.
1 review
0 helpful votes
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Took a week to get the part, longer than expected. Site said part would arrive Friday, didn't ship until Friday, Received Tuesday. Dacor DCM24S Turntable Coupling fit Sharp microwave perfectly. Sharp said turntable coupler was no longer available and not in production.

Date of experience: August 1, 2020
Genoveva P.
1 review
0 helpful votes
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Very easy to search for parts, and I like that they showed pictures made it pretty seamless

Date of experience: August 1, 2020
Stella U.
1 review
0 helpful votes
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Repair service couldn't seem to find my part for over six weeks. I found Genuine Replacement Parts; found it and ordered it on Thursday and was delivered the following Tuesday in brand new, mint condition! Thank you, thank you! I am recommending GRP to everyone!

Date of experience: August 1, 2020
Daniel A.
1 review
0 helpful votes
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My dishwashers original utensil basket was broken and needed replacement. I looked at a number of websites and read the comments. genuinereplacementparts.com had the best price and the best ratings.
Delivery was supposed to be on Friday, but it arrived Monday.
Very happy with the new utensil basket!

Date of experience: August 1, 2020
David S.
1 review
0 helpful votes
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Everything went fine except the ship delay
August 1, 2020

Everything went fine except the ship delay.

Date of experience: August 1, 2020
Georgia
1 review
3 helpful votes
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Very Happy Customer
August 1, 2020

I needed to replace gaskets for both of the refrgerstor door on a refrigerator that came with the house I bought 2 years ago. I searched on the internet and this company not only had the exact part number for my model Whirlpool the price was $50 - 90 less per gasket priced by others on line. It arrived earlier than expected, packaged securely and easy to install myself. Now my food will be properly cooled and I will no longer waste energy, which is additional savings.

Date of experience: August 1, 2020
California
2 reviews
1 helpful vote
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I ordered 3 parts for my KitchenAid dishwasher on 07/27/20(invoice # *******). Two arrived correctly and one was wrong... Contacted GRP via emails with pictures of the part I ordered($26 adjuster clip) and the one I received($9 clip) and they said their website had the wrong info and refused to send me the part I ordered. Anyway, now they want to refund me the cost of the part and I have to put in a new order. Anyway, they should owe up to their mistakes and don't put a burden on me to correct it.

Date of experience: August 1, 2020
Texas
1 review
0 helpful votes
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Great product
August 1, 2020

Online service ordering on time delivery and customer service. We recommend to others outstanding customer follow up.

Date of experience: August 1, 2020
HELEN S.
1 review
0 helpful votes
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Happy with product
August 1, 2020

Happy with product

Date of experience: July 31, 2020
Adetunji O.
1 review
0 helpful votes
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Item was delivered promptly as promised
July 31, 2020

Item was delivered promptly as promised.

Date of experience: July 31, 2020
Rob C.
2 reviews
0 helpful votes
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Easy and very accessable
July 31, 2020

Easy and very accessable

Date of experience: July 31, 2020
Lisa S.
2 reviews
0 helpful votes
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The correct part was shipped the first time around and the delivery time was speedy (2 days!). I would definitely recommend this site for easy use of placing orders, their low prices and shipping costs, and speedy delivery!

Date of experience: July 31, 2020
Texas
1 review
0 helpful votes
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Oem
August 1, 2020

Saved 100.00 on purchase. Matched up exactly to the glass stovetop that broke. It was delivered as promised.

Date of experience: July 31, 2020
Lloyd P.
1 review
0 helpful votes
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Easy to order, got here quickly
July 31, 2020

Easy to order, got here quickly.

Date of experience: July 30, 2020
Dave W.
1 review
0 helpful votes
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I like fast shipping other sites were 5 to 7 days i did not care for the hold up

Date of experience: July 30, 2020