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Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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Got the part on time and a local repair man installed it and washer is again running fine. This part was the reason the washer had failed. Very satisfied.
Very easy to place orders
Great service, the right part, it was easy to find and order. Yes, I will use Genuine Replacement Parts again.
Very easy to used, thanks
Compre un cooktop dijeron que lo enviarian el 26 de agosto y no lo han enviado hasta hoy 27 llamo y no responden
Very good and happy
Unfortunaltey this did not fix our problem. It may be a manufacturer issue. Either way now we have a repairman scheduled to fix the codes this caused:(
Thank you! Patricia Estabrook
First time buyer. Positive experience and shop here again
Not worth commenting...
Not exactly like part replacing but it works
Easy to find and order the correct replacement part. Arrived very quickly and was exactly what I needed.
Very happy with two day delivery. Would recommend this company to everyone.
Very pleased with overall experience. Thank you
Your return policy is a bit on the draconian side. The level of certainty I felt the need to have before opening the box was overwhelming. Were I not in a bind with my washer in the time of COVID - I would not have made the purchase. There is virtually no safety net for this purchase whatsoever, so I really felt like I was gambling the 300 bucks. I understand the practical logic behind your policy-- but I think it's unfortunate. That said, the control board was easy to find, it arrived promptly and fully in tact, and there was not too much packaging material in the box. My washer is now fully functioning within established parameters.
The fits perfectly and the time it took to get it was great
Found what i needed on line, ordering was simple and delivery was quick.
Easy ordering, Good Service
No thanks.
Customer Service seems non - existent. I emailed them and no one even bothered to respond. I did not get an automated order email with my order details. Also product arrived a day later than promised on the website, and it was thanks to my Fedex account that I realized that the item was shipped.

