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Genuine Replacement Parts Reviews Summary
Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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One of the most easiest transactions ever. Great price and great shipping.
Thanks
Easy to find replacement product on site, and says it is a Whirlpool product - not a knock off.
Good and easy ordering
Nice and easy so far.
Customer service was great.
Best price around, good-quality merchandise
My shopping experience was quick and easy.
Easy sofar
First time customer and was very pleased with everything!
I put in my products part number on their website and it gave me a picture that looked like the same I needed. I ordered 2 parts at $65 each. When the product arrived, it wasn't the correct part, so I asked for a return and was told I would need to pay a 25% restocking fee plus $13 for shipping when it was their website that provided me with the part I thought I needed.
When I complained, they arrogantly rebuttaled with "our website clearly states we charge 25% on all restocking fees".
I returned the parts 2 weeks ago and haven't received a refund yet. I would stay far away from Dappz.com for any replacement parts, there are many other company's that have the integrity to put their customers first and those that do get returning customers.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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