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Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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As advertised. Fast shipping. Worked great.
So far so good
I searched my part number online and found your site. Easy to
To verify against model number. No tax and shipping. Always a good thing...
My delivery was on time and my part was perfect. Thanx.JMc
Seems to be quick & fast
I wanted next day shipping and was unable to change the shipping method on your webpage
Good price. Easy site to use.
Thank you
Satified
The part was boxed wrong and I'm the process of getting an RMA
Satisfactory
The services were great but the product had a hole in it that had attempted to be repaired. I contacted customer service and was promply taken care of. I sent photo's of the damaged gas grill burner and Mario or Mariam can't remember the exact name took excellent care of me and new product will be shipped today.
Quick, easy, and reasonable pricing for the part I was looking for
Happy with the transaction - fast and easy
Happy you got this!
So far so good. But, this is my first order so I don't have enough data yet to know how likely I will recommend this site, or buy from this site again.
Update (9/3/2015) I received the shipment in 3 business days, which is pretty good. I installed it, and it worked. It has been working without any issue for a month. I am pretty happy with the order. Nevertheless, as a responsible reviewer, I should point out a couple areas for the benefit of other customers:
1. The shipment doesn't come with any instructions at all. I am pretty handy, so I figured it out by myself. If you are not sure about your skill, you should go to Internet and find the installation guide before you place the order.
2. The product I received is not made by GE, the manufacturer of my refrigerator. Rather, it's made by a third party. They are not totally identical. But, again, I have no problem completing the installation.
Found the exact part I needed swiftly and checkout a breeze. Look forward to receiving my new ice maker.
Received the ice maker timely and it's working great.
More product dimensions would be helpful. The product had a small plastic fin on the shaft that had to be cut off to make it fit, since it is a replacement part and not an original installation and couldn't dismantle the machine. This didn't show up in photos or description. It would have been helpful.
None
Ordered an item from their site -- only to get an email from them stating that they have NO STOCK on the item. And that it would take 5 days to refund my credit card. Horrible.
Everything went very smooth.
It worked


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