Genuine Replacement Parts

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Genuine Replacement Parts

3.2

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
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73,570 reviews

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Satisfied U.
1 review
0 helpful votes
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As advertised
September 6, 2015

As advertised. Fast shipping. Worked great.

Date of experience: September 6, 2015
dustin U.
1 review
0 helpful votes
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So far so good
September 6, 2015

So far so good

Date of experience: September 6, 2015
John M.
1 review
0 helpful votes
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I searched my part number online and found your site. Easy to
To verify against model number. No tax and shipping. Always a good thing...
My delivery was on time and my part was perfect. Thanx.JMc

Date of experience: September 5, 2015
Mitch M.
1 review
0 helpful votes
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Seems to be quick & fast
September 5, 2015

Seems to be quick & fast

Date of experience: September 4, 2015
Michael E.
11 reviews
0 helpful votes
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I wanted next day shipping and was unable to change the shipping method on your webpage

Date of experience: September 4, 2015
Dick E.
1 review
0 helpful votes
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Good price
September 4, 2015

Good price. Easy site to use.
Thank you

Date of experience: September 4, 2015
Foster L.
1 review
0 helpful votes
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Satified
September 4, 2015

Satified

Date of experience: September 4, 2015
orlando X.
1 review
0 helpful votes
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The part was boxed wrong and I'm the process of getting an RMA

Date of experience: September 3, 2015
christopher O.
2 reviews
0 helpful votes
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Satisfactory
September 3, 2015

Satisfactory

Date of experience: September 3, 2015
D S.
1 review
0 helpful votes
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The services were great but the product had a hole in it that had attempted to be repaired. I contacted customer service and was promply taken care of. I sent photo's of the damaged gas grill burner and Mario or Mariam can't remember the exact name took excellent care of me and new product will be shipped today.

Date of experience: September 3, 2015
Pamela F.
1 review
0 helpful votes
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Quick, easy, and reasonable pricing for the part I was looking for

Date of experience: September 3, 2015
John B.
1 review
0 helpful votes
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Happy with the transaction
September 3, 2015

Happy with the transaction - fast and easy

Date of experience: September 3, 2015
darrell K.
1 review
0 helpful votes
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Happy you got this!
September 3, 2015

Happy you got this!

Date of experience: September 3, 2015
Nightingale N.
1 review
0 helpful votes
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So far so good
September 3, 2015

So far so good. But, this is my first order so I don't have enough data yet to know how likely I will recommend this site, or buy from this site again.

Update (9/3/2015) I received the shipment in 3 business days, which is pretty good. I installed it, and it worked. It has been working without any issue for a month. I am pretty happy with the order. Nevertheless, as a responsible reviewer, I should point out a couple areas for the benefit of other customers:

1. The shipment doesn't come with any instructions at all. I am pretty handy, so I figured it out by myself. If you are not sure about your skill, you should go to Internet and find the installation guide before you place the order.

2. The product I received is not made by GE, the manufacturer of my refrigerator. Rather, it's made by a third party. They are not totally identical. But, again, I have no problem completing the installation.

Date of experience: September 3, 2015
Susan M.
18 reviews
0 helpful votes
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Found the exact part I needed swiftly and checkout a breeze. Look forward to receiving my new ice maker.

Received the ice maker timely and it's working great.

Date of experience: September 1, 2015
D B.
1 review
0 helpful votes
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More product dimensions would be helpful
September 1, 2015

More product dimensions would be helpful. The product had a small plastic fin on the shaft that had to be cut off to make it fit, since it is a replacement part and not an original installation and couldn't dismantle the machine. This didn't show up in photos or description. It would have been helpful.

Date of experience: September 1, 2015
greg b.
1 review
0 helpful votes
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None
August 31, 2015

None

Date of experience: August 31, 2015
South Carolina
1 review
3 helpful votes
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Ordered an item from their site -- only to get an email from them stating that they have NO STOCK on the item. And that it would take 5 days to refund my credit card. Horrible.

Date of experience: August 31, 2015
Jack C. — Genuine Replacement Parts Rep
over a year old

As Dappz.com, we've never heard of "siteJabber"

This is NOT an actual review site, it is a COMPLAINT BOARD.

richard l.
4 reviews
0 helpful votes
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Everything went very smooth
August 31, 2015

Everything went very smooth.

Date of experience: August 31, 2015
Dewey P.
1 review
0 helpful votes
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It worked
August 31, 2015

It worked

Date of experience: August 31, 2015