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Genuine Replacement Parts Reviews Summary
Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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Great, had everything I needed. Plugged it in and working like a charm. Good price and delivery was on time!
This was a super easy site to use. They had the product I needed that I couldn't find anywhere else to fix my stove. The price was excellent and it arrived days before it was projected to arrive!
Very quick, very easy. Hope it all works out.
Have received the item in good time and as ordered. Have not yet installed it as the item being repaired is in another town at our 2nd home. Thanks for good customer service to date.
Excellent service.
I ordered a thing. The right thing arrived in a timely manner. Nuff said.
Best price on the web, fast shipping.
I would have like to speak with a representative with questions I have and I would have preferred standard shipping options from USPS since UPS may pose a problem actually receiving this small item in which UPS is not flexible and I work (not home for delivery til after 6 pm!)therefore after paying a high cost of shipping UPS often requires I go to the warehouse for pick up; hate that!
Very convenient and accommodating staff.
Very good experience, will continue to use them whenever possible.
Easy transaction
Product turned out to be the wrong size and has been returned.
Hello all,
Please read before you order anything from Zappz.com
Our daughter's washer machine timer if on the fritz... so in searching for the part via the internet I noticed Zappz was offering (Part #*******) for $108.89 with free shipping so I ordered it. The very next day I received an email back from the company telling me they had a price glitch and they cancelled my order and are refunding my credit card. They also stated if I wanted to reorder at the correct price they did have the timers in stock and would ship right away.
Wow - they CANCELLED my order! I went back on their website to see how much they raised the price it went from $108.89 to almost $130.00 so I wrote them an email back asking them to honor their original price point and not to cancel my order. I did not receive any responses. I then went back to their website and started a "Chat session" with one of their customer service agents - let her know of my order issue and asked if they would honor the original price she stated they couldn't. I said well that it terrible that her company will not honor a price they had displayed on their website and customer should not be held responsible because of a glitch in their system.
We did order the part from another company happily and even paid more... I would never recommend doing business with this company they are not customer focused!
Regards,
Timer Trouble
If this is what I hope and expect to receive, I'll be more than happy to sing your praises to the thousands of followers I have on Twitter, Facebook and Instagram.
This is what I posted: I promised a shout out and "good job" to these people for providing the right part, on time and for a quality price. I will use them again: dappz.com
New as advertised. Quick shipping. Very well satifed.
I wish I could have found my part from the model number of my refrigerator. I had to find another site that could give me that information, then back to your site to purchase. I do like that you listed all the model numbers on the part's page, though, so I could verify it was the correct part for my refrigerator.
Good...So Far After ordering, delivery was quick and item was as advertised.
Quick and excellent so far. A quick 5 minute,one bolt fix for a bad adgitator. At a good price, I'm happy.
It's a little difficult to enter the correct quantity or adjust it.
Purchased and received as expected.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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