On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Genuine Replacement Parts Reviews Summary
Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
Instant Feedback
We monitor reviews for authenticity
Fast order processing and shipping
No
Saw another website and could have saved a few dollars but wouldn't risk the customer service and satisfaction I receive from Dappz.
I was looking for a part for my refrigerator and I found this place and I ordered because supposedly arriving faster than any other place they promised me delivery in 2 business days and I order it, the product arrive on the fifth day, and as I needed urgent I bought it at a local store and I return the package to Dappz, paying for the return and insurance and I told them They says that the return is going to be in a maximum of 10 days, but they never talk about the restoking fee and this store made me a surcharge of 25% of the value of the product parts, the products are not well protected, so it is risking to see as you return to the product since they say that they have to do an inspection before making the return and depends them if they give you or not a refund, I never had seen this surcharge on any another store earlier with a new part without using and returned the next day came. I do not recommend this store because they have a hidden charges and charge you for everything and have a terrible customer service. At the end the cheap comes out expensive I never buy any product in this place. I had a very bad experience with this company :/
Very fast and intuitive interface. You guys made it incredibly simple and straight-forward. Great job!
I ordered a part only to have Dappz cancel the order, increase the price by $30, and tell me that I could reorder at the new price if I wanted it. I will never use this vendor again.
Excellent
Um. It wasn't the heating element. I think I need to order a sensor / fuse next.
I'm saving up the $7 + tax + shipping.
Teresa Belsky
614 North Grant Avenue
North Plattte, NE 69*******671
*******@gmail.com
Great price and product, shipping took longer than expected.
X
Found what I needed and it was easy to order.
Product was exactly as described and installation went great. Will recommend to others.
Product was delivered on time and exactly what I ordered.
Very easy to find what I was looking for
Good deal. Works great.
Easy to find the correct part. Did not get two day delivery due to UPS issues they attributed to weather. (Not local weather).
Offer overnight shipping in this try of emergency item! Without a sink garbage disposal, one almost cannot cook meals. We eat out.
Part fit was perfect, easy to install and the Best price yet! Thanks!
The site is easy to use, many options and more importantly had the product I needed. Shipment was fast and thankfully I am now able to open my washing machine door. Highly recommend.
Fast check out and free 2 day shipping. Excellent. After checking the box the ice maker was the wrong one. Could not tell from the picture. It did not show a side view and the correct one that I need mounts from the side. Other than that it looked correct. Now I have to return it and contact Dappz to see if they have the correct one or get a refund.
Having difficulty applying a promised 5% discount for liking you on Facebook. However, this was later promptly resolved.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members