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Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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Good
The communication is excellent,they don't give you the run around,if you received an item that doesn't fit your application they do research and guide you in the correct location if they don't have it,returning items is a breeze,I will do business with them anytime. Great response staff. Thank you.
Price was the best I found on the web and the part was perfect.
I got the part I needed quickly and it worked well.
Straight forward & easy to navigate; my only problem with this website was trying to figure out if the shelf support was the right one for my refrigerator ( it wasn't) when all that was shown was a cardboard box! No dimensions, no illustrations, and therefore no cigar. The price does not justify the expense of returning this item.There are several parts that are shown that way (only a cardboard box), so it's tricky & hit 'n' miss.Good prices & fast & reasonable shipping rates. Recommended!
I won't buy from a company again who I can't pick up the phone and call someone about my order. I had a major problem when I was sent the wrong part even though the part number was correct. You had part numbering problem.
It was quick and easy. I just hope the part is the correct one.
Delivery was super fast. Product was as advertised
Got the part, we now have heat again
I am glad my son found your web page
Thank you
Great
I love the service you provide, but I am having trouble returning it. The box was destroyed, but I will provide a a shipping carton to return it. But I haven't had a response from customers service yet
Online chat was slow
Economical and quick delivery!
Easy, was able to order what i needed
Adsafsd
The price was good. The ordering process was easy. The 2 day shipping was a joke, it took over a week.
Seems fine
So glad you guys have this part available, and that it was so easy to find and purchase. You all just saved us about $500 on a new stove. We received the oven part that we needed in great time. And it was the exact part that we needed. Easy to replace and I can use the oven again! We could not be happier with your service. Again, thank you
Ordering was quick and easy

