Genuine Replacement Parts

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Genuine Replacement Parts

Genuine Replacement Parts

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Genuine Replacement Parts?
grey stargrey stargrey stargrey stargrey star

Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
This company does not typically respond to reviews

Instant Feedback

73,570 reviews

We monitor reviews for authenticity

Jose C.
1 review
0 helpful votes
Follow Jose C.
Unfollow Jose C.
Share Review
Report Review

Service was OK
July 19, 2016

Service was OK
received the Item 1 day later that spected

Negative comments from other customers concern me initially,but would order again if needed.
Thanks

Date of experience: July 19, 2016
steve G.
9 reviews
0 helpful votes
Follow steve G.
Unfollow steve G.
Share Review
Report Review

So far so good
July 18, 2016

So far so good

Date of experience: July 18, 2016
David R.
5 reviews
0 helpful votes
Follow David R.
Unfollow David R.
Share Review
Report Review

Very happy & surprised with delivery time
July 17, 2016

Very happy & surprised with delivery time. Didn't expect product until following day but it was here when I returned home from work

Date of experience: July 17, 2016
Mrunal R.
1 review
0 helpful votes
Follow Mrunal R.
Unfollow Mrunal R.
Share Review
Report Review

Good
July 17, 2016

Good

Date of experience: July 17, 2016
Amy N.
1 review
0 helpful votes
Follow Amy N.
Unfollow Amy N.
Share Review
Report Review

Fast shipping
July 16, 2016

Fast shipping. Price was ok. Not sure if I received the exact drawer that I had previously in my refrigerator, but it's close enough and will work.

Date of experience: July 16, 2016
tom s.
1 review
0 helpful votes
Follow tom s.
Unfollow tom s.
Share Review
Report Review

Easy to find the products with the best pricing.

Date of experience: July 15, 2016
Harold H.
1 review
0 helpful votes
Follow Harold H.
Unfollow Harold H.
Share Review
Report Review

Very efficient service
July 15, 2016

Very efficient service. Packaging was excellent.

Date of experience: July 14, 2016
Kenrick T.
1 review
0 helpful votes
Follow Kenrick T.
Unfollow Kenrick T.
Share Review
Report Review

I have no complaints
July 14, 2016

I have no complaints. The item I ordered arrived in good time and was complete. The price was reasonable and everything worked well.

Date of experience: July 14, 2016
Robert C.
7 reviews
0 helpful votes
Follow Robert C.
Unfollow Robert C.
Share Review
Report Review

This was very easy to order the part
July 14, 2016

This was very easy to order the part. The only issue I had was the delivery. Instead of three days it took 6 days.

Thanks.
Robert

Date of experience: July 13, 2016
John Q.
11 reviews
0 helpful votes
Follow John Q.
Unfollow John Q.
Share Review
Report Review

Quick and easy--seached Google by part number and got a great price! Delivery was fast--I ordered it over a 3-day weekend, it got shipped out the first business day after the weekend and I received it two days after that.

Date of experience: July 13, 2016
rick m.
1 review
0 helpful votes
Follow rick m.
Unfollow rick m.
Share Review
Report Review

?
July 12, 2016

?

Date of experience: July 12, 2016
Tim H.
1 review
0 helpful votes
Follow Tim H.
Unfollow Tim H.
Share Review
Report Review

Sent the wrong oven door glass
July 11, 2016

Sent the wrong oven door glass. This size will not work with my oven.

Date of experience: July 11, 2016
Beneranda K.
1 review
0 helpful votes
Follow Beneranda K.
Unfollow Beneranda K.
Share Review
Report Review

It was great
July 11, 2016

It was great.

Date of experience: July 11, 2016
Dash M.
1 review
0 helpful votes
Follow Dash M.
Unfollow Dash M.
Share Review
Report Review

Good shopping experience
July 10, 2016

Good shopping experience. Part arrived in a timely manner. Part works without issue, though is a little louder than the original motor. New motor does appear to be more powerful however.

Date of experience: July 10, 2016
Roberto R.
2 reviews
0 helpful votes
Follow Roberto R.
Unfollow Roberto R.
Share Review
Report Review

Excellent transaction...
July 10, 2016

Excellent transaction...

Date of experience: July 9, 2016
samsamuels S.
1 review
0 helpful votes
Follow samsamuels S.
Unfollow samsamuels S.
Share Review
Report Review

I got the wrong part, but they quickly sent the correct one.

Date of experience: July 9, 2016
Ron H.
12 reviews
0 helpful votes
Follow Ron H.
Unfollow Ron H.
Share Review
Report Review

So far it was easy to find the product I needed and the price was much better than other stores. It remains to be seen if the product arrives in good order and works well.
Here are my comments a few days later... I received the order three days after I placed it. The ice maker was undamaged, however, there were no installation instructions (a quick check on YouTube did the job).
We now have plenty of ice!

Date of experience: July 8, 2016
Dan E.
1 review
0 helpful votes
Follow Dan E.
Unfollow Dan E.
Share Review
Report Review

Thanks for having my part!
July 9, 2016

Thanks for having my part! I'm sure I'd have paid almost as much as a new machine to have someone come out and do the work but between your site and YouTube I was able to make the repair in about 20 minutes.

Date of experience: July 8, 2016
Dave H.
9 reviews
0 helpful votes
Follow Dave H.
Unfollow Dave H.
Share Review
Report Review

Everything was great
July 8, 2016

Everything was great.

Date of experience: July 8, 2016
Marina M.
1 review
0 helpful votes
Follow Marina M.
Unfollow Marina M.
Share Review
Report Review

...
July 8, 2016

Date of experience: July 8, 2016