Genuine Replacement Parts

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Genuine Replacement Parts

Genuine Replacement Parts

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Genuine Replacement Parts?
grey stargrey stargrey stargrey stargrey star

Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
This company does not typically respond to reviews

Instant Feedback

73,570 reviews

We monitor reviews for authenticity

Edie A.
1 review
0 helpful votes
Follow Edie A.
Unfollow Edie A.
Share Review
Report Review

I don't want to be email pals, and the easy ordering was fine. Just deliver it unharmed and that's all I need. If I have a problem, I'll let you know.

I was pleasantly surprised to receive my order soooo fast. I was able to repair my oven Before Christmas. Thanks very much.

Date of experience: December 26, 2016
zane s.
1 review
0 helpful votes
Follow zane s.
Unfollow zane s.
Share Review
Report Review

N/a
December 27, 2016

N/a

Date of experience: December 26, 2016
Susan W.
8 reviews
0 helpful votes
Follow Susan W.
Unfollow Susan W.
Share Review
Report Review

Received parts in a timely manner
December 26, 2016

Received parts in a timely manner. They fit perfectly.

Date of experience: December 26, 2016
Ronnie G.
1 review
0 helpful votes
Follow Ronnie G.
Unfollow Ronnie G.
Share Review
Report Review

Order came fast and was exact match just had to change natural gas orifice to a Lp orifice.

Date of experience: December 25, 2016
Tracy S.
1 review
0 helpful votes
Follow Tracy S.
Unfollow Tracy S.
Share Review
Report Review

Overall satisfied
December 25, 2016

Overall satisfied

Date of experience: December 25, 2016
Amanda E.
1 review
0 helpful votes
Follow Amanda E.
Unfollow Amanda E.
Share Review
Report Review

We bought an oven igniter from this site
December 25, 2016

We bought an oven igniter from this site. It was a reasonable price considering other places we looked. The only complaint I have is that the package had a hole in it when it was delivered. Fortunately there was a smaller box within that held the part, and it's also most likely the transportation used and not the company itself. Overall, I was satisfied with my purchase!

Date of experience: December 25, 2016
P A.
2 reviews
0 helpful votes
Follow P A.
Unfollow P A.
Share Review
Report Review

My second order with you
December 24, 2016

My second order with you. Very happy with the first.

Now very happy with my second order. Very prompt delivery despite the Christmas shipping rush.

Date of experience: December 24, 2016
Phil W.
6 reviews
0 helpful votes
Follow Phil W.
Unfollow Phil W.
Share Review
Report Review

Easy purchase of in stock item
December 24, 2016

Easy purchase of in stock item.

Date of experience: December 24, 2016
Margaret J.
1 review
0 helpful votes
Follow Margaret J.
Unfollow Margaret J.
Share Review
Report Review

Pleased overall
December 24, 2016

Pleased overall.

Date of experience: December 24, 2016
Arizona
1 review
1 helpful vote
Follow Kandace S.
Unfollow Kandace S.
Share Review
Report Review

Highly Dissatisfied
December 24, 2016

My experience with Dappz was similar. I purchased a part for my Samsung washing machine. The web site showed several in stock. I placed my order and paid through PayPal. I was told that my order would arrive on 12/22/16. I received nothing.

On 12/23/2016 I received a refund notification from PayPal. I have yet to receive communication from Dappz regarding the order. I went to the web-site to look it up but it says there is no record of past orders. I have an order number, confirmation of my order, and received a refund. Hmm?

While on the website, I noticed that PayPal is no longer listed as a payment option. PayPal probably dropped them due to their shady shenanigans. I placed a new order with a reputable company. Unfortunately, me and my kids will spend Christmas at the laundry mat so that we have clean clothes for work and school.

Date of experience: December 24, 2016
carolyn y.
1 review
0 helpful votes
Follow carolyn y.
Unfollow carolyn y.
Share Review
Report Review

Price
December 24, 2016

Price

Date of experience: December 23, 2016
Larry C.
1 review
0 helpful votes
Follow Larry C.
Unfollow Larry C.
Share Review
Report Review

Everything was as ordered
December 23, 2016

Everything was as ordered.

Date of experience: December 23, 2016
Christian K.
1 review
0 helpful votes
Follow Christian K.
Unfollow Christian K.
Share Review
Report Review

Quick and easy
December 23, 2016

Quick and easy. Had exactly what I wanted.

Date of experience: December 22, 2016
darrin E.
1 review
0 helpful votes
Follow darrin E.
Unfollow darrin E.
Share Review
Report Review

If I get the part I'll give 5 stars
December 22, 2016

If I get the part I'll give 5 stars

Date of experience: December 22, 2016
Troy R.
1 review
0 helpful votes
Follow Troy R.
Unfollow Troy R.
Share Review
Report Review

Turned out good
December 22, 2016

Turned out good

Date of experience: December 21, 2016
Robert W.
8 reviews
0 helpful votes
Follow Robert W.
Unfollow Robert W.
Share Review
Report Review

It finally fixed the problem in my refrigerator now I get water and ice. I could not find another website that sold this part.

Date of experience: December 21, 2016
Tim B.
1 review
0 helpful votes
Follow Tim B.
Unfollow Tim B.
Share Review
Report Review

Very easy to find the parts I needed and checkout
December 21, 2016

Very easy to find the parts I needed and checkout.

Date of experience: December 21, 2016
K J.
2 reviews
0 helpful votes
Follow K J.
Unfollow K J.
Share Review
Report Review

The service was quick, and easy to order from
December 20, 2016

The service was quick, and easy to order from. What i ordered is a stove grill that is a Christmas gift so i haven't opened the box yet! I am assuming it is what i ordered.

Date of experience: December 20, 2016
Missouri
2 reviews
1 helpful vote
Follow Brian D.
Unfollow Brian D.
Share Review
Report Review

Ordered the parts to fix my stove, when I ordered it showed the parts in stock and arriving on a specific date. I received an email on the date that my order was to arrive that it had shipped. Now I have a stove that doesn't work and will be unable to cook Christmas dinner. I bought from Dappz because they were about $5 less than their competitor who also offered free returns, guaranteed on time shipping, etc. Lesson learned you get what you pay for. Do yourself a favor and shop somewhere else... anywhere else!

Date of experience: December 20, 2016
Perry E.
1 review
0 helpful votes
Follow Perry E.
Unfollow Perry E.
Share Review
Report Review

Received the component board very quickly
December 20, 2016

Received the component board very quickly.

Manufacture had not changed pigtail connector plug to the newer inverter (2015) generation III style connection yet. Wire harness was fabricated to adapt.

Customer Service was notified of the older stock and responded very quickly with an adapter harness part number to retro fit.

Date of experience: December 20, 2016