On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Genuine Replacement Parts Reviews Summary
Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
Instant Feedback
We monitor reviews for authenticity
Quick, easy, fair prices
One of the more easy sites to find parts, the part I needed not the part the program showed, Thanks.
Best price with quality!
Great pricing anf easy website!
Very easy!
Good product good price
Replaced broken silverware basket in dishwasher. Should have ordered it years ago!
It was the correct motor, arrived on time, and the price was great. Unfortunately, packaging was inadequate and the plastic wiring bus was broken in shipping. I was able to use the bus from the old motor and did not bother to try to get a new motor. You may want to revisit packaging of this motor.
N/a
Great price on the products I needed. Arrived in 2 days.
Found exactly what I was looking for.
I purchased from this site because they said CLEARLY said that the parts I needed were in stock and could be delivered the next day. When I still hadn't received a tracking number for them by the next day, I contacted customer service, who said they were being sent out that day and I would receive them the next day (now two days from my order being placed, and a Friday). When I received my package, only half of the items I needed had been sent! And I needed them ALL for installation. I contacted customer service again, who said that now remainder of the items were supposedly being sent out, which means they would arrive the following Monday. I already had the repairman coming this afternoon. They had no explanation other than that kind of pathetic "I'm sorry for the inconvenience" and told me they never guaranteed delivery. Well fine, but then don't CLEARLY LIE to your customers on the website about when products will be delivered because, for many of us, that matters! If it takes you two days for your workers just to get them out of your warehouse, don't say they'll be delivered next day!
Very good service!
I bought an item and simply did not need it. The day it arrived I emailed and asked for return number. Beware: NO returns on items less than thirty dollars! Absolutely avoid this sketchy company.
Everything was good. Fast service and quality product.
Quick and easy. Reasonable shipping.
Quick and easy, but you don't even sell a dryer belt! Every other site does! You lost an easy sale because you didn't carry this common item everyone would want to replace if they are doing a big service like a motor replacement. The motor works well, though.
Fast delivery and good price. The cost was less than what it would have been for just the diagnosis of our dryer. So glad I found this company.
Excellent service and delivery
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members