Genuine Replacement Parts

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Genuine Replacement Parts

3.2

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
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73,570 reviews

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amy t.
1 review
0 helpful votes
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It was very easy
July 6, 2017

It was very easy. I hope it just as easy to return a item if it do not work.

Date of experience: July 6, 2017
Tim W.
1 review
0 helpful votes
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Your order process was very quick and easy
July 6, 2017

Your order process was very quick and easy.
Your price was almost 50% of most others.

Thank you

Date of experience: July 6, 2017
Susan R.
1 review
0 helpful votes
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Great service, quick deliver
July 6, 2017

Great service, quick deliver.
Thank you
S Royal

Date of experience: July 6, 2017
mark m.
1 review
0 helpful votes
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Fast and friendly
July 6, 2017

Fast and friendly

Date of experience: July 6, 2017
jessica m.
1 review
0 helpful votes
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Easy to find the part I needed, shipped fast, as promised.

Date of experience: July 6, 2017
Dan A.
1 review
0 helpful votes
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Good service, delivered on time
July 6, 2017

Good service, delivered on time.

Date of experience: July 6, 2017
Gary R.
1 review
0 helpful votes
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Quick and easy to find items I needed
July 6, 2017

Quick and easy to find items I needed. Also delivery was quick and the item worked with out any problems.

Date of experience: July 6, 2017
S G.
1 review
0 helpful votes
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Glad to have a knob to replace the one that broke. Arrived very quickly!

Date of experience: July 5, 2017
Porter M.
1 review
0 helpful votes
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Finding the part was pretty easy and you offered the best price. Now the five stars for recommending the site and for returning those were given with the assumption that the right part will be delivered, on time, and functions as required.

Date of experience: July 5, 2017
Kath H.
8 reviews
0 helpful votes
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Thank you for your prompt, accurate delivery. Great service!

Date of experience: July 5, 2017
sandra d.
1 review
0 helpful votes
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Good
July 5, 2017

Good

Date of experience: July 5, 2017
larry R.
1 review
0 helpful votes
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Need the part ASAP
July 5, 2017

Need the part ASAP

Date of experience: July 5, 2017
Adrian M.
1 review
0 helpful votes
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Great service, parts were as described and delivered quickly.

Date of experience: July 4, 2017
JASON R.
1 review
0 helpful votes
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The best site to shop for parts!
July 4, 2017

The best site to shop for parts!

Date of experience: July 4, 2017
Lenworth w.
1 review
0 helpful votes
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I was told I have to pay restocking fee, when I was told to buy the part by your tec support.

Date of experience: July 3, 2017
S O.
1 review
0 helpful votes
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Accurately described, delivered promptly, works

Date of experience: July 3, 2017
Carol D.
2 reviews
0 helpful votes
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Quick and easy and was able to find the part quickly.

Date of experience: July 3, 2017
Halle O.
1 review
0 helpful votes
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No complaints
July 3, 2017

No complaints. All good.

Date of experience: July 3, 2017
Robert V.
1 review
0 helpful votes
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Easy to use and instant fix
July 3, 2017

Easy to use and instant fix

Date of experience: July 3, 2017
North Carolina
1 review
1 helpful vote
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Arrived broken
July 3, 2017

Although my ice maker arrived broken, I emailed DAPPZ right away and received a response within the hour. I emailed back pictures, and was told I'd receive a credit. The broken piece was most likely due to shipping as the box has an accordion look to it and was broken on the end the box was damaged. Having read all these reviews, I wanted to give something positive since they made good on my issue. I did receive a credit and all is well on my end. I re-ordered from another site (worried because of the bad reviews) and paid twice what DAPPZ charged me. And it arrived looking and packaged the very same way. This wasn't broken but I did pay the double. I recommend DAPPZ. Just need to communicate with them and follow instructions they give. I wish there was someone to call when there's an issue, but they only respond by email. I bet it keeps the overhead down and helps keep prices low.

Date of experience: July 3, 2017