Genuine Replacement Parts

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Genuine Replacement Parts

Genuine Replacement Parts

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Genuine Replacement Parts?
grey stargrey stargrey stargrey stargrey star

Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
This company does not typically respond to reviews

Instant Feedback

73,570 reviews

We monitor reviews for authenticity

William B.
11 reviews
0 helpful votes
Follow William B.
Unfollow William B.
Share Review
Report Review

I ordered a product that I could not use as I had thought. I returned it as instructed. Waiting for refund.

Date of experience: October 3, 2017
Liliana V.
1 review
0 helpful votes
Follow Liliana V.
Unfollow Liliana V.
Share Review
Report Review

Horrible customer service!
October 3, 2017

Horrible customer service! I requested to have the item shipped after it got returned to sender and I was told to reorder and go through the whole process all over again. You've lost a customer!

Date of experience: October 3, 2017
Clark L.
1 review
0 helpful votes
Follow Clark L.
Unfollow Clark L.
Share Review
Report Review

One of the easiest sites to find and purchase appliance parts. Prices are inline with or less than other sellers and shipping seems reasonable.
Ordered on a Friday morning, shipped Friday evening, received Tueday. Hard to beat.

Date of experience: October 3, 2017
Peter E.
1 review
0 helpful votes
Follow Peter E.
Unfollow Peter E.
Share Review
Report Review

Thanks for making it so easy!
October 2, 2017

Thanks for making it so easy!

Date of experience: October 2, 2017
conrad m.
1 review
0 helpful votes
Follow conrad m.
Unfollow conrad m.
Share Review
Report Review

Lowest price, reasonable shipping
October 2, 2017

Lowest price, reasonable shipping. Some other sites have a video on how to replace, which might be of use to y'all.

Date of experience: October 2, 2017
Donald K.
1 review
0 helpful votes
Follow Donald K.
Unfollow Donald K.
Share Review
Report Review

Very easy to deal with
October 1, 2017

Very easy to deal with

Date of experience: October 1, 2017
Fred P.
2 reviews
0 helpful votes
Follow Fred P.
Unfollow Fred P.
Share Review
Report Review

The ordering experience was great
October 1, 2017

The ordering experience was great. Hoping delivery of correct part will be just as good. UPDATE: Ordered part came in as promised and worked. Best price I was able to find.

Date of experience: October 1, 2017
Jenn D.
5 reviews
0 helpful votes
Follow Jenn D.
Unfollow Jenn D.
Share Review
Report Review

Best price on the internet and reasonable shilling time.

Date of experience: October 1, 2017
Maria D.
7 reviews
0 helpful votes
Follow Maria D.
Unfollow Maria D.
Share Review
Report Review

Fast, easy and economical way of getting the parts needed.

Date of experience: October 1, 2017
juwuuz W.
1 review
0 helpful votes
Follow juwuuz W.
Unfollow juwuuz W.
Share Review
Report Review

I didn't receive any emails after I placed the order
September 30, 2017

I didn't receive any emails after I placed the order. I had to call customer service to follow up on my order. They verified that they had the right email address. I ultimately received my order but I had no idea whether it was coming or not for awhile.

Date of experience: September 30, 2017
Timothy K.
3 reviews
0 helpful votes
Follow Timothy K.
Unfollow Timothy K.
Share Review
Report Review

Thanks
September 30, 2017

Thanks

Date of experience: September 30, 2017
Allison H.
1 review
0 helpful votes
Follow Allison H.
Unfollow Allison H.
Share Review
Report Review

Thanks to the support of Dappz, my washer is working properly now and I was able to fix it without a repairman.

Date of experience: September 30, 2017
L M.
1 review
0 helpful votes
Follow L M.
Unfollow L M.
Share Review
Report Review

Needed a part for our 13 yr old oven/range
September 30, 2017

Needed a part for our 13 yr old oven/range. Found it quickly on your site and received quickly.

Date of experience: September 29, 2017
Linda J.
2 reviews
0 helpful votes
Follow Linda J.
Unfollow Linda J.
Share Review
Report Review

Extremely easy
September 29, 2017

Extremely easy. Able to find what I needed in 2 seconds!

Date of experience: September 29, 2017
Paul L.
1 review
0 helpful votes
Follow Paul L.
Unfollow Paul L.
Share Review
Report Review

Your online ordering is a simple, quick and easy process - just the way i like it.
Thank you

Date of experience: September 29, 2017
B S.
1 review
0 helpful votes
Follow B S.
Unfollow B S.
Share Review
Report Review

Super fast and exactly what I needed!
September 29, 2017

Super fast and exactly what I needed!

Date of experience: September 29, 2017
Matthew Y.
11 reviews
0 helpful votes
Follow Matthew Y.
Unfollow Matthew Y.
Share Review
Report Review

We we're so delighted to receive our Bosch dishwasher drain hose extention within a week. No other distributor had this part, including Bosch.

Date of experience: September 28, 2017
Marian Y.
1 review
0 helpful votes
Follow Marian Y.
Unfollow Marian Y.
Share Review
Report Review

It was exactly what I was looking, so it was great
September 28, 2017

It was exactly what I was looking, so it was great.

Date of experience: September 28, 2017
Donald S.
1 review
0 helpful votes
Follow Donald S.
Unfollow Donald S.
Share Review
Report Review

Exactly what i ordered, fast delivery and great price

Date of experience: September 28, 2017
ALLEN C.
1 review
0 helpful votes
Follow ALLEN C.
Unfollow ALLEN C.
Share Review
Report Review

Price and estimated delivery date was spot
September 28, 2017

Price and estimated delivery date was spot. Hassle free!

Date of experience: September 28, 2017