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Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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Easy, easy, easy
It arrived quickly and as described...good job.
So far so good, handle fit perfect with no issues. Thanks
Simple, easy
It was delivered on time and was the product I needed. Thank you.
I HAD A HORRIBLE EXPERIENCE SHOPPING HERE AS A FIRST TIME CUSTOMER! I HAD ORDERED A PART FOR MY MAYTAG DRYER MACHINE--A LINT TRAP, AND I HAD PAID EXTRA MONEY FOR IT FOR THIS PARTICULAR ONE BECAUSE IT IS THE EXACT MATCH OF MY OLD ONE! HOWEVER THEY SENT ME A LINT TRAP THAT LOOKS COMPLETELY DIFFERENT! A VERSION WHICH I KNEW I COULD HAD PURCHASED FROM OTHER COMPANIES FOR A MUCH MUCH CHEAPER COST! HOWEVER I DECIDED TO SPEND THE EXTRA MONEY BECAUSE I WANTED THAT EXACT ONE THAT WAS PICTURED ON THEIR WEBSITE LISTING! SO FOR THEM TO SHIP ME A COMPLETELY DIFFERENT ONE THAT I COULD HAD GOTTEN FOR MUCH CHEAPER ELSEWHERE REALLY TICKED ME OFF! THEY TRIED TO GIVE AN EXCUSE THAT THIS WAS THE CURRENT ONE FOR MY DRYER! I TRIED TO COMPROMISE WITH THEM AND ASK FOR A $10.00 PARTIAL REFUND BACK SO I COULD JUST KEEP THE PRODUCT DUE TO THEIR FALSE ADVERTISEMENT OF NOT SHIPPING OUT THE SAME ITEM AS PICTURED ON THEIR LISTING! (IT'S LIKE WHEN YOU PAY FOR SOMETHING YOU BOUGHT ONLINE--YOU EXPECT TO GET WHAT YOU HAD SEEN AND PAID FOR, AND NOT SOMETHING ELSE-- UNLESS IT WAS STATED ON THE LISTING THAT THEY MIGHT SUBSTITUTE A SIMILAR PRODUCT IN PLACE IF ORIGINAL IS SOLD OUT, BUT THEY DID NOT STATE THIS ANYWHERE ON THEIR LISTING AT ALL!) THEY NEVER REPLIED BACK TO ME EVER AGAIN, AND JUST IGNORE ALL MY EMAILS TO THEM ABOUT THIS!:-(. PLEASE DON'T SHOP HERE AND BE THE NEXT VICTIM!:-(
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Dryer fixed
Great price, and it works great!
Received the part as promised, markings and part numbers indicate it is an OEM part. Installed part, it was a direct retrofit, tested operation and everything worked as required. In our current society where nothing seems to be delivered as promised - no matter the cost - this was a pleasant experience.
For the record I have been a master electrician for nearly 50 years and I know a quality part when I see one!
Simple and easy process. Very efficient and user-friendly.
The shopping experience was sublime! It's as though God himself set up your website, and facilitated the efficient delivery. Nice work!
On time delivery. Prices are better than other sources. Product descriptions are accurate
K
Very good price
Washer transmission worked good. Decent price. Quick delivery.
Easy to use. Good selection.
Quick & easy!
So far so good! I was able to check out easily.
Fast service Great

