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Genuine Replacement Parts Reviews Summary
Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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Quick and easy to find what I needed and get it ordered! Thanks!
Everything was fine
Good experience
Other store did not have my exact model no. Dappz did.
You made this very easy.
Needed a pro to install.
User friendly shopping.
Sorry company... I have a decent size household, I need my laundry working EVERY DAY. Dryer heater element went out. This company posts "delivery" dates and I needed this part fast. So I paid extra on shipping for two day delivery. So fedex tracking showing it won't get here for another four+ days. I emailed their support and this is the response "All of our shipments go ground and is estimated only. At the time of checkout the shipping is estimated and not a guarantee. The closest warehouse that had stock was IL. Thank you!", that's it, that's all I got. NO-"sorry our estimate was wrong heres a reimbursement for the shipping", nothing. I could have clicked general delivery and it was free and it would get here on that later date. This is CROOKED and stealing money from me. I'm going to BBB on this as well, losers.
Ordered a part for $140. They charged my credit card. I just contacted them and they said they emailed me telling me their price was wrong and they were cancelling the order. No email ever received. The part is actually $250 and they won't honor the price OR CHANGE THEIR WEBSITE TO REFLECT THE TRUE PRICE. Customer service was VERY rude. I've contacted my credit card company because they haven't refunded my money.
Easy to order, just needed model number of appliance and placed order.
So far so good, check back after I have my item and all is good
Quick ship
Very happy with purchase and fast shipping. Would order from site again
It was good.
Was very upset with product, returned
Parts are described well and easy to find
The item purchase had an excellent price comparing with other websites. The item arrived when requested.
Quick and easy to locate item. Price was great. Highly recommend.
Perfect experience. Perfect part.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members