On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Genuine Replacement Parts Reviews Summary
Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
Instant Feedback
We monitor reviews for authenticity
Was easy and accessable
Thanks for the quick shipment of item. Fit perfectly
Quick delivery. The exact parts
Their web-site search system returned the wrong part. Just wanted to return it and re-order the correct one. Their customer support said great, but there will still be a 25% restocking fee and will have to pay for return shipping. Should have just used Amazon. They were completely unapologetic.
I received my parts next day and they were the correct ones. Very satisfied!
The shipping was super fast, however the first time I ordered the wrong part, went to return it, cost me $30.00 to ship it back (which they will not cover any) and then there was a 25% restock fee (both total to more than the part was worth). The company don't care. Ordered a replacement (the correct) part and when it shipped, showed up broken. Still battling that issue.
Easy to use
Nice and easy
Very satisfied with the price I paid and the delivery of the product. The part is in and everything is working.
My parts were easy to install and came with all necessary supplemental parts.
Great customer service and prices! Quality authentic OEM parts. I needed both Whirlpool and Bosch. They had both. Nice being able to order both from the same place. Would order from them again in a heartbeat!
I did a google search so did not spend really any time on this website. Ordering was super quick and easy.
I got the part and it worked great!
Easy was not sure if inner door panel was white, not identified in picture
Very user friendly website, but a single filter should not have taken two weeks to arrive.
Thank you
EXCELLENT
Price fair separate delivery in one order but without informing. But I happy with the product
Excellent and timely, I received what I ordered in excellent condition.
My shopping experience was fine but I'm very unhappy with the burner pans that come with the stove. I've only had this stove for about 1 & half years and the pans will not clean up at all.
I should have read the reviews first! 1 star ratings from BBB. No telephone support, technicians that can't comprehend the simplest issues and no sense of urgency. I was shipped a factory part in a Whirlpool factory box alright-- but one that was marked "rejected" by the factory. Reading all the reviews n the net I was a fool not to check them before ordering. I presume they order surplus /rejected parts and market them as new.
Exactly what I wanted.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members