Genuine Replacement Parts

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Genuine Replacement Parts

Genuine Replacement Parts

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Genuine Replacement Parts?
grey stargrey stargrey stargrey stargrey star

Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
This company does not typically respond to reviews

Instant Feedback

73,570 reviews

We monitor reviews for authenticity

Paul W.
1 review
0 helpful votes
Follow Paul W.
Unfollow Paul W.
Share Review
Report Review

I love that the part is listed with the model # of the dishwasher. Not everyone does that and it made finding the part so much easier for me. Thank you.

Date of experience: March 4, 2018
Joseph T.
5 reviews
0 helpful votes
Follow Joseph T.
Unfollow Joseph T.
Share Review
Report Review

Good service would recommend
March 4, 2018

Good service would recommend

Date of experience: March 4, 2018
Robert P.
1 review
0 helpful votes
Follow Robert P.
Unfollow Robert P.
Share Review
Report Review

So easy and great prices
March 4, 2018

So easy and great prices

Date of experience: March 3, 2018
JLedesma B.
1 review
0 helpful votes
Follow JLedesma B.
Unfollow JLedesma B.
Share Review
Report Review

Na
March 4, 2018

Na

Date of experience: March 3, 2018
Dan F.
9 reviews
0 helpful votes
Follow Dan F.
Unfollow Dan F.
Share Review
Report Review

EpartsASAP was the only supplier which stocked this hard-to-find part. The part was damaged on arrival but epartsASAP made it right and they will be my first stop for any appliance need in the future.

Date of experience: March 3, 2018
Tim B.
1 review
0 helpful votes
Follow Tim B.
Unfollow Tim B.
Share Review
Report Review

I am Very happy, I received exactly the part I needed. High quality, FSP genuine part not a knock off part made in some foreign land. I received it the next day, I was not expecting it for a couple of days. I am very satisified and go to Dappz.com again. Thank You Dappz.com Sincerely Tim Bender

Date of experience: March 3, 2018
Michael K.
11 reviews
0 helpful votes
Follow Michael K.
Unfollow Michael K.
Share Review
Report Review

See my review
March 3, 2018

See my review

Date of experience: March 3, 2018
Linda H.
2 reviews
0 helpful votes
Follow Linda H.
Unfollow Linda H.
Share Review
Report Review

Service was great
March 3, 2018

Service was great. Found on web site what I needed, placed order and received it in two days. The prices were good and just licked the ones that came with the freezer.

Date of experience: March 2, 2018
Jeff K.
5 reviews
0 helpful votes
Follow Jeff K.
Unfollow Jeff K.
Share Review
Report Review

Ordering a part online can be a little bit of a scary experience, I had none of that with Dappz.com. The order was easy to place, web site very intuitive, and I will order from here again should the need arise. The price was reasonable, a couple of other sites had it for a couple of bucks cheaper, but I went with Dappz and I am glad I did. Shipping was better than reasonable, and I got my part quickly. Great job Dappz!

Date of experience: March 2, 2018
Barry K.
1 review
0 helpful votes
Follow Barry K.
Unfollow Barry K.
Share Review
Report Review

A bit pricy!
March 3, 2018

A bit pricy!

Date of experience: March 2, 2018
Ann K.
1 review
0 helpful votes
Follow Ann K.
Unfollow Ann K.
Share Review
Report Review

It was so easy
March 3, 2018

It was so easy - your site was very clear - a real joy to complete your order form. Many thanks for your service. Ann Kirk

Date of experience: March 2, 2018
David S.
2 reviews
0 helpful votes
Follow David S.
Unfollow David S.
Share Review
Report Review

Quick and easy ordering
March 2, 2018

Quick and easy ordering

Date of experience: March 2, 2018
Sandra H.
3 reviews
0 helpful votes
Follow Sandra H.
Unfollow Sandra H.
Share Review
Report Review

Easy to navigate
March 2, 2018

Easy to navigate. Product photos enlarge to good size. Reasonable shipping and prices. Product was correct for need

Date of experience: March 2, 2018
Jim M.
2 reviews
0 helpful votes
Follow Jim M.
Unfollow Jim M.
Share Review
Report Review

Prompt service
March 2, 2018

Prompt service

Date of experience: March 2, 2018
MinnesotaBaking O.
1 review
0 helpful votes
Follow MinnesotaBaking O.
Unfollow MinnesotaBaking O.
Share Review
Report Review

After researching a good place to buy this replacement bake element, I selected epartsasap because of the good price they offered and the good reviews they had. I ordered the part I needed and received a confirmation email. Later that day, I received ANOTHER email cancelling my order and saying that the part actually cost nearly double what I had paid and that I would need to reorder at the new price. I was able to find the item elsewhere for the original price so did not reorder, and was pretty taken aback at the customer service I received. If you have a price listed on your website and you allow people to order the item at the listed price, you should honor it! Not cancel and tell them to reorder at a new price. I felt like they should have apologized for their mistake, fixed the website, and shipped me the item I had ordered at the price I had ordered at. Not impressed and would not use again.

Date of experience: March 2, 2018
Ayanna R.
1 review
0 helpful votes
Follow Ayanna R.
Unfollow Ayanna R.
Share Review
Report Review

I had a good experience
March 2, 2018

I had a good experience. I liked the fast shipping.

Date of experience: March 2, 2018
Chris B.
2 reviews
0 helpful votes
Follow Chris B.
Unfollow Chris B.
Share Review
Report Review

1st time shopper
March 2, 2018

1st time shopper. Will have to see about the service. Prices seem to be good. Will have a better idea after 1st order is received.

Date of experience: March 2, 2018
Edwin M.
1 review
0 helpful votes
Follow Edwin M.
Unfollow Edwin M.
Share Review
Report Review

Quick and easy to find the part I needed and price was great.

Date of experience: March 1, 2018
Raechel H.
1 review
0 helpful votes
Follow Raechel H.
Unfollow Raechel H.
Share Review
Report Review

N/a
March 2, 2018

N/a

Date of experience: March 1, 2018
Malcolm C.
1 review
0 helpful votes
Follow Malcolm C.
Unfollow Malcolm C.
Share Review
Report Review

Wrong part, I must return the item
March 1, 2018

Wrong part, I must return the item

Date of experience: March 1, 2018