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Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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Rather long delivery time.
I was able to install it and it works perfectly!
I ordered a replacement heating element for a Frigidaire oven, it arrived on time and works perfectly. My teenage son installed this in about 10 minutes.
Delivery was slow, but it finally got here.
Very easy website. Good quality correct parts.
Quick easy to find and got the right part
Fast service!
Web site only option for ordering was not functioning well. Helped by cust service
Part worked well. Thanks.
Easy to find the product I need and order. Couldn't ask for anything more.
NO
I was happy to find the exact part I needed and get it within just a few days. Thanks!
Threats to a customer at the end of the check out process is a little ridiculous and uncalled for. You might want to rethink your customer service approach.
Disappointed that more parts are not available, however I also understand that it is a 34 year old appliance.
You can thank Connor for the rise in your rating. He got the manufacturer to ship the part. The cooktop arrived today! Connor went above and beyond! Having an employee like his is a credit to your business.
I am satisfied
Great Selection and Price. Easy to found what I needed
Was just what we ordered. In good shape. Very happy.
Easy peasy
Speedy too
Two thumbs way up
The parts were as genuine as the original part.

