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Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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Quick and simple like it should be.
Speedy delivery and the product was an exact match with the product I was replacing.
Great Customer Service, Thank you!
The "Genuine" thermal fuse I purchased for a Kitchenaid oven (Model number of the oven matched listed part model numbers for the part) did not have the correct connectors to swap out the old one. One of the Male/Female connectors was incorrect. I was able to use the part by adding the correct connector on one end.
Customer service contacted me via email, but the part is in and the oven is working, so all is fine.
Last place I ordered from does not respond to messages... hopefully you will keep me up to date on my order progress...
Part arrived quickly and works fine...
It was easy to find things. The pricing was a little high and delivery took longer than expected.
Another site I first went too was much more expensive. Glad I looked around! Thank You!
On the website it showed that the part I ordered was made in the USA. Upon receiving my part it is labeled Made in Vietnam? Kinda of disappointed.
None
Hi There,
I got the ice maker replacement just fine - no issues at all. But I have an unrelated issue that I need to address before I replace the ice maker. Totally my fault for doing these 2 repairs out of order. The Condenser fan is also broken on my refrigerator and I need to definitely replace that before I replace the ice maker. REASON: The freezer is only cooling down to about 20F, so I need to get it colder before I try to fix the ice maker.
All of that to say this... If the condenser fan fixes the ice maker issue, will I be able to return the ice maker piece? It is still unwrapped and unopened.
Please advise
## feel free to call if you like ##
Dave Williams
*******833
Quick & easy. Price is reasonable when compared to other sites. Fast delivery!
I received the product quickly and it fits perfectly. Very happy with whole process.
Should have had a mail type option, part not exactly what i needed, my fault.
Everything went smoothly. Shipping was arrived on time. The dryer appliance parts were OEM and worked like a charm.
Part worked perfectly. Order was received when indicated.
Thank you
Order worked perfect
The gas range igniter I received was supposed to come with wire nuts, but did not. I was able to use the old ones. Plastic wire nuts should not be reused, but these were ceramic. I don't think they wear or get deformed like plastic/metal ones.
Delivery took 9 days longer than what was indicated when part was ordered.
This was a pleasant experience. The part was the correct part and is working fine. The lead time was longer than I would have liked but this was primarily due to the shipping. The shipping cost was almost as much as the part which is why I usually use Amazon Prime but they were out of stock. Overall it was a good experience.
Pleasure doing business! Correct, quick and great price!

