Genuine Replacement Parts

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Genuine Replacement Parts

3.2

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
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ts Q.
1 review
0 helpful votes
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Quick and simple like it should be
August 28, 2018

Quick and simple like it should be.

Date of experience: August 28, 2018
RC R.
1 review
0 helpful votes
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Speedy delivery and the product was an exact match with the product I was replacing.

Date of experience: August 28, 2018
Gary D.
1 review
0 helpful votes
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Great Customer Service, Thank you!
August 28, 2018

Great Customer Service, Thank you!

Date of experience: August 27, 2018
Kaorisdad V.
1 review
0 helpful votes
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The "Genuine" thermal fuse I purchased for a Kitchenaid oven (Model number of the oven matched listed part model numbers for the part) did not have the correct connectors to swap out the old one. One of the Male/Female connectors was incorrect. I was able to use the part by adding the correct connector on one end.
Customer service contacted me via email, but the part is in and the oven is working, so all is fine.

Date of experience: August 27, 2018
Steve H.
1 review
0 helpful votes
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Last place I ordered from does not respond to messages... hopefully you will keep me up to date on my order progress...
Part arrived quickly and works fine...

Date of experience: August 27, 2018
Duleep W.
1 review
0 helpful votes
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It was easy to find things
August 27, 2018

It was easy to find things. The pricing was a little high and delivery took longer than expected.

Date of experience: August 27, 2018
John H.
7 reviews
0 helpful votes
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Another site I first went too was much more expensive. Glad I looked around! Thank You!
On the website it showed that the part I ordered was made in the USA. Upon receiving my part it is labeled Made in Vietnam? Kinda of disappointed.

Date of experience: August 26, 2018
Rosemary M.
1 review
0 helpful votes
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None
August 26, 2018

None

Date of experience: August 25, 2018
dave T.
2 reviews
0 helpful votes
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Hi There
August 24, 2018

Hi There,
I got the ice maker replacement just fine - no issues at all. But I have an unrelated issue that I need to address before I replace the ice maker. Totally my fault for doing these 2 repairs out of order. The Condenser fan is also broken on my refrigerator and I need to definitely replace that before I replace the ice maker. REASON: The freezer is only cooling down to about 20F, so I need to get it colder before I try to fix the ice maker.

All of that to say this... If the condenser fan fixes the ice maker issue, will I be able to return the ice maker piece? It is still unwrapped and unopened.

Please advise
## feel free to call if you like ##

Dave Williams
*******833

Date of experience: August 24, 2018
Stephanie D.
2 reviews
0 helpful votes
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Quick & easy
August 24, 2018

Quick & easy. Price is reasonable when compared to other sites. Fast delivery!

Date of experience: August 24, 2018
Angie O.
5 reviews
0 helpful votes
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I received the product quickly and it fits perfectly. Very happy with whole process.

Date of experience: August 23, 2018
Gregory D.
1 review
0 helpful votes
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Should have had a mail type option, part not exactly what i needed, my fault.

Date of experience: August 23, 2018
James M.
1 review
0 helpful votes
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Everything went smoothly
August 23, 2018

Everything went smoothly. Shipping was arrived on time. The dryer appliance parts were OEM and worked like a charm.

Date of experience: August 23, 2018
sylvia H.
1 review
0 helpful votes
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Part worked perfectly
August 22, 2018

Part worked perfectly. Order was received when indicated.

Date of experience: August 22, 2018
rachael l.
1 review
0 helpful votes
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Thank you
August 21, 2018

Thank you

Date of experience: August 21, 2018
Juan Z.
2 reviews
0 helpful votes
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Order worked perfect
August 21, 2018

Order worked perfect

Date of experience: August 21, 2018
DCRange O.
1 review
0 helpful votes
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The gas range igniter I received was supposed to come with wire nuts, but did not. I was able to use the old ones. Plastic wire nuts should not be reused, but these were ceramic. I don't think they wear or get deformed like plastic/metal ones.

Date of experience: August 20, 2018
Bruce H.
1 review
0 helpful votes
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Delivery took 9 days longer than what was indicated when part was ordered.

Date of experience: August 20, 2018
James H.
1 review
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This was a pleasant experience
August 20, 2018

This was a pleasant experience. The part was the correct part and is working fine. The lead time was longer than I would have liked but this was primarily due to the shipping. The shipping cost was almost as much as the part which is why I usually use Amazon Prime but they were out of stock. Overall it was a good experience.

Date of experience: August 20, 2018
chris e.
1 review
0 helpful votes
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Pleasure doing business!
August 19, 2018

Pleasure doing business! Correct, quick and great price!

Date of experience: August 19, 2018