Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
We monitor reviews for authenticity
Overall transaction was excellent. First experience with this company and will probably use them again when necessary.
Easy and promt
Had to reorder due to ordering the wrong color. So far return process is going well. Just ordered the correct color.
Received new and correct item. Now waiting on credit for returned item.
Best prices for replacement part.
Excellent product. Great seller.
Excellent shopping experience. Found it by my model number very easily! Thanks! Richard and Amy Proebstel
Part ordered was a little delayed but was correct. Price was fair.
Ordering was quick and easy. Didn't have 1 part I was looking for, but I can find it elsewhere.
After the part arrived, it took about 15 minutes to swap it out and my washing machine was good as new!
Easy to find the best product, lowest price
Very clear and intuitive process to complete purchase. Delivery is to be tomorrow. We'll see.
I liked the crisper, it was the proper replacement for my fridge and it was delivered quickly. However, I felt over $100 was too much money for the part when the vegetable crispers which are larger are almost half the price.
Online tracking of order, without calling
Great. Got it the next day
Checked everywhere on the web and you had it...all others out of stock.
Everything was excellent except I could not track my shipment. Your web sight only indicated inprocess even after the order shipped.
Fix that and you blow your comp out of the water.
Very satisfied with everything but the glitch.
Easy to order
So fast. Thanks
Your delivery was amazing prompt, ty so much, other motor quit just minutes before new one arrived, perfect timing!
Everything went great. You guys were super helpful and I would recommend you any day. Unfortunately I got the wrong part and after dealing with Samsung and there lack of customer service I through the dishwasher out. Can you assist with returning the part I bought. I never installed it. It is still in it original packaging. Have a great day.
Everything was good, only problem I just needed 1 replacement refrigerator handle but had to buy 2 because it came only as a 2 pack..

