Genuine Replacement Parts

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Genuine Replacement Parts

Genuine Replacement Parts

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Genuine Replacement Parts?
grey stargrey stargrey stargrey stargrey star

Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
This company does not typically respond to reviews

Instant Feedback

73,570 reviews

We monitor reviews for authenticity

Alan R.
8 reviews
0 helpful votes
Follow Alan R.
Unfollow Alan R.
Share Review
Report Review

I was honestly skeptical of the price at first but it was a legitimate product that arrived anazingly quick and was exactly what I needed at 1/4 of the price from the manufacturer

Date of experience: February 25, 2019
theresa s.
1 review
0 helpful votes
Follow theresa s.
Unfollow theresa s.
Share Review
Report Review

Was very easy to place order
February 24, 2019

Was very easy to place order

Date of experience: February 24, 2019
rachel m.
1 review
0 helpful votes
Follow rachel m.
Unfollow rachel m.
Share Review
Report Review

As advertised
February 24, 2019

As advertised

Date of experience: February 24, 2019
Patricia U.
3 reviews
0 helpful votes
Follow Patricia U.
Unfollow Patricia U.
Share Review
Report Review

I'm extremely satisfied with my purchase
February 24, 2019

I'm extremely satisfied with my purchase. The product was exactly as described and arrived very quickly. I will definitely order from this company again.

Date of experience: February 24, 2019
Ramaswamy V.
1 review
0 helpful votes
Follow Ramaswamy V.
Unfollow Ramaswamy V.
Share Review
Report Review

Quick and Easy and Excellent
February 23, 2019

Quick and Easy and Excellent

Date of experience: February 23, 2019
BRIAN F.
3 reviews
0 helpful votes
Follow BRIAN F.
Unfollow BRIAN F.
Share Review
Report Review

Everything good but took long time to arrive
February 23, 2019

Everything good but took long time to arrive

Date of experience: February 23, 2019
Matthew P.
4 reviews
0 helpful votes
Follow Matthew P.
Unfollow Matthew P.
Share Review
Report Review

Pricing was well above other aftermarket parts
February 23, 2019

Pricing was well above other aftermarket parts. If descriptions of aftermarket parts was better stated I would have got this part for one third what I paid. All else was fine however. Happy to have fixed my machine by myself.

Date of experience: February 23, 2019
Ramin S.
1 review
0 helpful votes
Follow Ramin S.
Unfollow Ramin S.
Share Review
Report Review

Great customer service!
February 22, 2019

Great customer service! Thanks to Christopher for all his help!

Date of experience: February 22, 2019
MIKE W.
4 reviews
0 helpful votes
Follow MIKE W.
Unfollow MIKE W.
Share Review
Report Review

Will be happy to update my review once I have received the product. Good experience so far.

Date of experience: February 22, 2019
Ralph A.
2 reviews
0 helpful votes
Follow Ralph A.
Unfollow Ralph A.
Share Review
Report Review

Could not locate this part using Maytag website; yours worked perfectly.

Date of experience: February 22, 2019
Jorge J.
1 review
0 helpful votes
Follow Jorge J.
Unfollow Jorge J.
Share Review
Report Review

The part was exactly what I wanted and fit perfectly.

Date of experience: February 22, 2019
Michael B.
3 reviews
0 helpful votes
Follow Michael B.
Unfollow Michael B.
Share Review
Report Review

Tried to create account and had problem with zip code from my autofill and after correcting, it wouldn't process so had to shut down and start all over again.
The dishwasher rack arrived very quickly, fits perfectly and was much better price than I could find anywhere else.

Date of experience: February 22, 2019
Victor J.
3 reviews
0 helpful votes
Follow Victor J.
Unfollow Victor J.
Share Review
Report Review

Old washer, hard part to get
February 21, 2019

Old washer, hard part to get
Part has been installed and working fine.

Date of experience: February 21, 2019
Angela v.
1 review
0 helpful votes
Follow Angela v.
Unfollow Angela v.
Share Review
Report Review

Fast shipping
February 21, 2019

Fast shipping - thank you!

Date of experience: February 21, 2019
Nicki g.
1 review
0 helpful votes
Follow Nicki g.
Unfollow Nicki g.
Share Review
Report Review

Part was delayed a day due to UPS but otherwise all was ok

Date of experience: February 20, 2019
Abe Z.
1 review
0 helpful votes
Follow Abe Z.
Unfollow Abe Z.
Share Review
Report Review

Site is super easy to use and prices are great
February 21, 2019

Site is super easy to use and prices are great.

Date of experience: February 20, 2019
Steve C.
1 review
0 helpful votes
Follow Steve C.
Unfollow Steve C.
Share Review
Report Review

Belts I ordered came as normal
February 19, 2019

Belts I ordered came as normal. No problem. Bags did not come. I called and emailed explaining I had not received bags. I was told they must have fell out in shipping because the weight of items shipped would have included bags. I responded that the belts had arrived in very small undamaged package and the the bags were never shipped. After several weeks I emailed again and said I wanted refund for bags or just to receive my full order. I was informed that the 6 pack hepa bags were on backorder, and they were reshipping 3 2 packs of bags in stead. I received them last saturday in the mail.
It took 6 weeks and alot of communication to get them. Not a good experience.
Kirby vacuums are great, but your service response was?

Date of experience: February 19, 2019
Sattar J.
1 review
0 helpful votes
Follow Sattar J.
Unfollow Sattar J.
Share Review
Report Review

Thank you!
February 19, 2019

Thank you!

Date of experience: February 19, 2019
dan j.
1 review
0 helpful votes
Follow dan j.
Unfollow dan j.
Share Review
Report Review

Smooth process
February 19, 2019

Smooth process

Date of experience: February 19, 2019
Elvin R.
1 review
0 helpful votes
Follow Elvin R.
Unfollow Elvin R.
Share Review
Report Review

I e-mailed asking if screws were included and received no response. I expected a metal kick plate and got a piece of plastic.

Date of experience: February 18, 2019