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Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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Replacement piece was an instant success. Installed, smiled, and walked-away!
It was exactly the part I needed.
Easy to find the part I was looking for...and I couldn't find it on other sites
It was easy and fast the services was good the best way to shop.
Item was easy to find and checkout was equally as easy. Shipping was quick and the item arrived in perfect condition.
Quick and simple ordering. The parts were exactly what was needed to repair my washing machine.
End of box was not taped up very well which could have damaged the product and there were no installation instructions for product.
Part arrived as ordered and in time promised
The website was very helpful and accurate. Service and shipping were great.
Show how "to do" video's
Professional service
Thanks for your great website! It was very easy to use!
Thank you Shipping was longer than I thought it was going to take put everything went well on this end Thanks again
I like well designed and easy to use web sites. Yours is both.
Genuine Replacement Parts was the only site that had the part, so I was very relieved. However, when one of the parts arrived, it was dirty (white refrigerator handle). Luckily it could be cleaned with Magic Eraser. Other sites listed the parts cheaper, however, none were in stock and it's not manufactured anymore. First box arrived double-boxed, so no problem. Second, was not. Box was so torn up the part easily came in and out of the box, but part was in tact and clean.
Fast, simple, accurate and easy to order and ship. Sounds like something easy to do but most companies can't or won't provide this customer service; genuine replacementparts does!
Great service and experience. I will definately keep genuinereplacementparts as my "go to" source for keeping my home up and running.
Best price, quick, simple and fast shipping.
It works
WAIT TO SEE AFTER DELIVERY
Part arrived later than promised and didn't fix problem.

