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Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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Great website! Fast shipping and Packaged perfectly! Received item just as promised! I recommend this Seller!
Quick and easy to look up model number and search options. Part arrived quickly and was just what I expected.
I received my order of a dryer handle in good time. It was exactly what I ordered. I feel I paid too much for it, since other dryer handle replacements were about 8 bucks, and this one was $30...but it was the exact model number of the dryer and I didn't want to chance it not working since it had to go into my mother's dryer and I didn't want to freak her out if it didn't fit. You know moms.
Very simple and quick check out.
Great experience. Will shop here again. And tell anyone who needs parts to go here First.
Fast fulfillment and quality product.
This was as easy as it could be, and just the way I like it!
The shopping experience with GRP WAS INDEED quick and simple. The only reason I don't give 5 stars on some of the questions is because once the item was shipped with FED EX, the ball seemed to drop. According to the tracking info, the item rode around in the truck from Saturday when it SAID it was on the truck for delivery, until Tuesday late afternoon, which was extremely irritating. I know this problem was not with GRP, but it was their delivery means. I will definitely consider ordering again from this company and perhaps request a different delivery carrier.
The price was better than SearsPartsDirect and the low shipping cost was a big savings!
I ordered the wrong part and returns seem to be going OK. I haven't completed the return process yet.
Easy to follow and order, just hopes it fits! No instructions but easy to replace the old with the new. Other similar items were a third of the cost on Amazon but I wanted to make sure I got parts that fit.
Customer Sales Rep was helpful locating part number
Website is user friendly, easy to navigate through
Great product and price, delivery fast and follow up of product delivery is excellent
Very easy to identify part and order. Part came in, was installed, and fixed the problem! Quick and easy!
Went good
When your upset at a broken washer and want to find a replacement part fast, it was great. Headed to Florida in the morning, wish I could pick it up while I'm there. But should be here when I get home.
Everything was great! And after receiving the wrong part they sent me the right part and it fit. Now my washer is running great! Thanks to Angie at customer service she keep in contact with me from the beginning! She was SUPER!
A bit pricey but cheapest one I could find.
Had difficulty determining if I ordered correct bag because language on bag is in Spanish so taking a chance this is correct bag.
Trash compactor bags arrived earlier than expected and fit compactor as advertised.
Searched for parts for my model Fridge with no luck till I found yu. Very happy customer!

