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Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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Great product! Great online source!
Received quickly, and fit perfectly! Thank you!
The only problem we had with the order of an eye for my stove was: there was NO mention anywhere that we needed an electrician to install it. That it was not a DIY thing. My husband is not one, but he is a great handy man and can do simple things like electricity. But when he was installing it he left ONE wire not hooked up and when he plugged the stove back in it shorted out or something. It made a big pop sound. And does not work. Now I can't return it because in the 'RETURN' only section it said if we tried it it could not be returned. Now I still don't have an eye that works, but I can't return it. So I'm out over $100. Why was there not any kind of warning about that on the order page? I will not be ordering from you again. Elizabeth McNeese
The transaction was smooth and quick, I thought the cost was a bit pricey though.
14 days for delivery is a bit slow.
If all as advertised and here tuesday am. a little more cash but worth it... even though I was wrong and dishwasher was in flood mode due to a piece of fuzz not valve -my fault
Timely arrival and ice maker works well
Had what I needed.
Product was exactly a match on what was install. I would have liked to have a wire diagram for that model.
Easy process, good priced parts, but the shipping was late to original promise date.
I ordered...I received quickly...(i think 3 days)...it was exactly as expected.
I would definitely order from them again...although i hope it's never necessary!
The quality of the glass was not OEM.
The site was easy to use. Product arrive on time and correct. Great experience.
Was what i ordered and fit perfectly - back up and running
I thought the price was very high for the gasket, but I needed it, so I had to pay it. So far I have not replaced the gasket yet.
I order a dishwasher heating element from this company, same day they charge my PayPal and print a shipping label, they got a tracking number from the shipping label and email it to me, eight days later the usps track show they have not ship it so I call the company and ask them to ship the package, 0r refund my money they blame usps and the covid19 didnt accept responsability, not refund no shipping so I have to open a case with paypal, no to mention how rude they are.
Very easy to find exact parts that I needed. I hope they arrive undamaged.
It was easy and quick, just what I needed today.
The original part sent was delivered sooner than expected, which was a great bonus! Unfortunately, the motor sent didn't work out. However a replacement was sent promptly and works out perfectly. No problems!
Very easy to process.
Very fast, and easy to order parts.

