Genuine Replacement Parts

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Genuine Replacement Parts

3.2

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
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73,570 reviews

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Judith K.
1 review
0 helpful votes
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Patience of employees, quick reply helped this old lady

Date of experience: May 9, 2020
Jerry H.
1 review
0 helpful votes
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Found my Part number quickly and site is user friendly

Date of experience: May 9, 2020
Michael k.
1 review
0 helpful votes
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Only place I could find this part
May 9, 2020

Only place I could find this part. Great site. Easy to use.

Date of experience: May 9, 2020
michele T.
2 reviews
0 helpful votes
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I sent an email for information, but did not receive a response. I went on and ordered hoping that it will fit. Unfortunately, they did not fit! I was able to reach the company via email & the service rep was able to find the correct ones. I returned the first set and am awaiting a refund.

Date of experience: May 9, 2020
BJ G.
1 review
0 helpful votes
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Easy to find, just a tad expensive for retired Vet.

Date of experience: May 8, 2020
Ramma W.
1 review
0 helpful votes
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Great product, great service!
May 9, 2020

Great product, great service!
So happy to finally have my pouring shield for my older Kitchen Aid mixer. Thank you!

Date of experience: May 8, 2020
Tamara P.
1 review
0 helpful votes
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Quick and easy way to get parts
May 9, 2020

Quick and easy way to get parts.

Date of experience: May 8, 2020
Constance J.
1 review
0 helpful votes
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Will definitely order from your company again.

Date of experience: May 8, 2020
Cynthia W.
1 review
0 helpful votes
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It was easy to find the part I needed, and it was sent very, very quickly!

Date of experience: May 8, 2020
Steve N.
1 review
0 helpful votes
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Good overall
May 9, 2020

Good overall.

Date of experience: May 8, 2020
Douglas C.
1 review
0 helpful votes
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Very pleased with the overall process
May 9, 2020

Very pleased with the overall process. Will definitely shop here again.

Date of experience: May 8, 2020
Mark F.
1 review
0 helpful votes
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Easy to use, quick, got what I needed
May 9, 2020

Easy to use, quick, got what I needed

Date of experience: May 8, 2020
Scott W.
1 review
0 helpful votes
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The shocks i received were not correct
May 9, 2020

The shocks i received were not correct. I returned them

Date of experience: May 8, 2020
Valerie J.
7 reviews
0 helpful votes
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Made more than one purchase from them and will make more as needed.

Date of experience: May 8, 2020
David A.
1 review
0 helpful votes
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Product arrived damaged, but excellent customer service and product was quickly replaced.

Date of experience: May 8, 2020
Trixie R.
1 review
0 helpful votes
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Ordering parts was easy & received both fairly quickly. The 2nd part was very misleading causing me to order something I did not need and not ordering something that I did. However, customer service was very friendly and helpful, assisting me in processing a return of the part I did not need. The Frigidaire site didn't even recognize the model# but your site did and had the parts I needed. Thank you for the service!

Date of experience: May 8, 2020
Charles S.
1 review
0 helpful votes
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My purchase was quick and easy
May 8, 2020

My purchase was quick and easy.

Date of experience: May 8, 2020
Charles H.
1 review
0 helpful votes
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I ordered the wrong part, which isn't your guys fault, so I'm returning it. My only complaint really, is that I wish the price was a little cheaper.

Date of experience: May 8, 2020
Lisa H.
4 reviews
0 helpful votes
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Easy to find needed parts especially for a novice.

Date of experience: May 8, 2020
Josef K.
1 review
0 helpful votes
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Glad it still came on time, what with the current situation and all.

Date of experience: May 8, 2020