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Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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Patience of employees, quick reply helped this old lady
Found my Part number quickly and site is user friendly
Only place I could find this part. Great site. Easy to use.
I sent an email for information, but did not receive a response. I went on and ordered hoping that it will fit. Unfortunately, they did not fit! I was able to reach the company via email & the service rep was able to find the correct ones. I returned the first set and am awaiting a refund.
Easy to find, just a tad expensive for retired Vet.
Great product, great service!
So happy to finally have my pouring shield for my older Kitchen Aid mixer. Thank you!
Quick and easy way to get parts.
Will definitely order from your company again.
It was easy to find the part I needed, and it was sent very, very quickly!
Good overall.
Very pleased with the overall process. Will definitely shop here again.
Easy to use, quick, got what I needed
The shocks i received were not correct. I returned them
Made more than one purchase from them and will make more as needed.
Product arrived damaged, but excellent customer service and product was quickly replaced.
Ordering parts was easy & received both fairly quickly. The 2nd part was very misleading causing me to order something I did not need and not ordering something that I did. However, customer service was very friendly and helpful, assisting me in processing a return of the part I did not need. The Frigidaire site didn't even recognize the model# but your site did and had the parts I needed. Thank you for the service!
My purchase was quick and easy.
I ordered the wrong part, which isn't your guys fault, so I'm returning it. My only complaint really, is that I wish the price was a little cheaper.
Easy to find needed parts especially for a novice.
Glad it still came on time, what with the current situation and all.

