Genuine Replacement Parts

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Genuine Replacement Parts

3.2

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
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Nancy B.
1 review
0 helpful votes
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The experience was good...
June 7, 2020

The experience was good...fast on line order, received it in the time frame specified and installed fast
And problem free! The unfortunate part was the refrigerator (freezer) quit working. We had to get a
New frig and the new ice maker went with the old refrigerator!

Date of experience: June 6, 2020
Jim H.
1 review
0 helpful votes
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Easy peasy
June 7, 2020

Easy peasy

Date of experience: June 6, 2020
Dorothy Z.
1 review
0 helpful votes
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...
June 6, 2020

Date of experience: June 6, 2020
Heather R.
1 review
0 helpful votes
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Easy to navigate the site, item was in stock and reasonably priced.

Date of experience: June 6, 2020
Mary L.
1 review
0 helpful votes
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Glad I was able to fix my dishwasher myself
June 6, 2020

Glad I was able to fix my dishwasher myself

Date of experience: June 6, 2020
Teresa B.
1 review
0 helpful votes
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Couldn't get in touch with anyone via chat or phone. Email not answered. Hopefully, the item I ordered is correct and I won't have to return it.

Update: rec'd order and it was indeed the wrong item. This would had been avoided if I were able to get in contact with someone. I have to return. Fortunately, they were quick to respond with what I needed to make the return.

Date of experience: June 6, 2020
Joseph C.
1 review
0 helpful votes
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Very easy to find what I was looking for and surprised you had the items I needed considering I have an older refrigerator.

Date of experience: June 6, 2020
Illinois
2 reviews
3 helpful votes
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Wrong frother
June 6, 2020

I received the wrong part hat spend a 1/2 A-day on a computer to send it back it's ridiculous If you could please send me the right one model number 800ESXL express so maker And I will change the review

Date of experience: June 6, 2020
North Carolina
1 review
0 helpful votes
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They've got the parts, that's a good thing, but they put extra money in their pockets by suckering you into paying for next day delivery but shipping UPS ground.

Date of experience: June 6, 2020
RobPrindle A.
1 review
0 helpful votes
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Arrived one day later than expected
June 6, 2020

Arrived one day later than expected. Product as described.

Date of experience: June 5, 2020
Monica U.
7 reviews
0 helpful votes
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I haven't installed it yet but I am anticipating positive results from investing in a OEM part rather than a cheaper knockoff.

Date of experience: June 5, 2020
Chris F.
1 review
0 helpful votes
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Easy, except you don't show the actual part number. That would be helpful.

Date of experience: June 5, 2020
Richard B.
1 review
0 helpful votes
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Good
June 5, 2020

Good

Date of experience: June 5, 2020
HM C.
1 review
0 helpful votes
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Thanks for fast service during the COVID-19 Pandemic!

Date of experience: June 5, 2020
James D.
3 reviews
0 helpful votes
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You typically have the part I am looking for. Thanks!

Date of experience: June 5, 2020
Bruce B.
1 review
0 helpful votes
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Easy to use website made it easy to find the part I was looking for. Quick delivery.

Date of experience: June 5, 2020
Joan A.
2 reviews
0 helpful votes
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There's no option for tax exempt organization. That's my only complaint.

Date of experience: June 5, 2020
Barbara W.
5 reviews
0 helpful votes
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I asked for a particular part set, and was told that this was what I wanted. Although part of it was what I wanted, but not the part I especially needed

Date of experience: June 5, 2020
Connie F.
1 review
0 helpful votes
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Delivery took longer than initially stated but within a reasonable time. Part is currently installed and working great.

Date of experience: June 5, 2020
mike p.
1 review
0 helpful votes
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Easy peazy
June 5, 2020

Easy peazy

Date of experience: June 5, 2020