Genuine Replacement Parts

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Genuine Replacement Parts

3.2

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
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73,570 reviews

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Suzanne P.
7 reviews
0 helpful votes
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Appreciate ability to find exact part easily.

Date of experience: June 9, 2020
TERRY V.
2 reviews
0 helpful votes
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THE ONLY PROBLEM IS THAT WE ARE TAX EXEMT AND YOUR CHECKOUT DOESN'T HAVE ANY PLACE TO NOTE IT.

Date of experience: June 9, 2020
Don J.
10 reviews
0 helpful votes
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This was not a direct change for my ice maker. I had to change the wiring harness. I left it in for four days and it still does not work. I was told that it needs to be in for 24 to 48 hours before it will make ice and it still not working. I also checked to see if the water intake was frozen and it was not. I will be returning this ice maker this week!

Date of experience: June 9, 2020
Michael H.
2 reviews
0 helpful votes
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I was very happy to find the part I needed for 30 year old appliance in stock. It was priced reasonably and shipped quickly.

Date of experience: June 9, 2020
Floyd M.
1 review
0 helpful votes
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Would buy from again, fast shipping
June 9, 2020

Would buy from again, fast shipping

Date of experience: June 8, 2020
Gilda p.
1 review
0 helpful votes
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Item arrived in good condition
June 9, 2020

Item arrived in good condition. Selecting item was easy description and product details easy to read.

Date of experience: June 8, 2020
MJR S.
1 review
0 helpful votes
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Great customer experience pre-order
June 9, 2020

Great customer experience pre-order. GRP was very prompt in responding to my questions. Part arrived on time and in perfect condition.

Date of experience: June 8, 2020
Nebraska
1 review
0 helpful votes
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Found the part I needed at a reasonable price and ordered it. They advertised 2 day ground shipping. Great! I have lived in this town for 40 years and nothing gets here in 2 days. Emailed GRP for tracking the 3rd day and they responded shortly after with tracking. Part was out for delivery that day. Three days was great also. If Momma is happy everybody is happy. Thank you!

Date of experience: June 8, 2020
ERIC S.
2 reviews
0 helpful votes
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I have just made my purchase
June 9, 2020

I have just made my purchase. It was easy to find the needed parts and the prices are reasonable. I took delivery the very next day that I placed the order.

Date of experience: June 8, 2020
Robin R.
1 review
0 helpful votes
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Machine still does not work, with the new part. Appliance service guy coming out again today. Hope able to get the new plate to not come off like the old one. Is a Kenmore washer. No problems for 7 years!

Date of experience: June 8, 2020
Jane M.
1 review
0 helpful votes
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I have used replacement parts for all of my appliance repair orders and have never been disappointed. Now if they would only provide someone to do the repair I would be all set!

Date of experience: June 8, 2020
Rezan K.
1 review
0 helpful votes
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I like the product, and received it on time, but it had a dent in one of the corners, even the packaging was not damaged from shipping may be the dent happened during packaging or preparing to shipping.

Date of experience: June 8, 2020
Sharon T.
1 review
0 helpful votes
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This was an easy buying experience
June 8, 2020

This was an easy buying experience. The price was good and I will use this company again the next time I need to replace parts.

Date of experience: June 8, 2020
Mark R.
5 reviews
0 helpful votes
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Stay safe
June 8, 2020

Stay safe

Date of experience: June 8, 2020
Lisa J.
2 reviews
0 helpful votes
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Best price for replacement part and fastest shipping. My only recommendation would be to add an email with shipping information.
Thank you!

Date of experience: June 8, 2020
Linda R.
1 review
0 helpful votes
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Part came quickly
June 8, 2020

Part came quickly.

Date of experience: June 8, 2020
William B.
2 reviews
0 helpful votes
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Quick and simple
June 8, 2020

Quick and simple

Date of experience: June 8, 2020
Tom A.
5 reviews
0 helpful votes
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Good Experience
June 8, 2020

Good Experience

Date of experience: June 8, 2020
California
1 review
4 helpful votes
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I ordered a part on 5/13/19 and it was the wrong one, for which i take responsibility.
I have requested a return number about 8 times, and there is always a polite response that they are waiting for the Manufacturer to give them this number.
I point out my transaction and payment is with GRP.
Their excuse is not a reason, and after waiting 3 weeks I can only assume that they are stalling to avoid making a refund.

Date of experience: June 8, 2020
William P.
1 review
0 helpful votes
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Very smooth
June 8, 2020

Very smooth

Date of experience: June 8, 2020