GEICOReviews 140

Generally its hard to get really excited about an insurance company, car accidents, body work and premiums. These are not the things dreams are made of BUT since you must be insured, THIS IS THE COMPANY. Easy online access to everything, claims, our name it, great website.
Customer Care Superb on the phone and at the body shop. Easy in and out. Smooth car rentals. Courtesy pickups. For me, lowest price premiums I have found.
Someone in corporate is keeping the staff happy. It shows. Thanks Geico!

I liked the customer service at Geico better than at any other insurer but it's just too expensive for me to afford right now.

I was the victim of a hit and run - while I was inside a store, my car was smashed into.
I took it to the auto body and had to argue with Geico for an inspector to go there to look at it, with that stress out of the way, they then tell me I will not get a rental car the next day (something included in my policy I have been paying for for 7+ years!) but they wont give me one, despite me paying for it in my policy... how do I get to work then and how does that make any sense?
They have bad customer service, a supervisor is yet to contact me back and they only added to the stress I already had from my car being hit. And they're too expensive. Go with another insurance company you'll be sorry if you don't.

"15 minutes can save you..."

Sure, until you have an accident, then that stupid lizard takes back everything you saved plus 35%.

After 3 years of initially getting insurance with Geico, my wife had an accident (her first EVER). She stopped at the driveway of our apartment complex, saw no traffic, pulled out; then a county vehicle blew through a stop sign and tried to whip around her. Unfortunately, he took off the front of our vehicle in the process.

After sending NO ONE to look at the accident scene, after sending NO INVESTIGATOR; Geico claimed my wife was 100% at fault. I sent them photos and the police report where the officer amended it stating that my wife was NOT at fault and they reduced her liability to 50%. I asked them, "So, basically she's at fault for being on the road?" They said, "Yes."

Skip the lizard, go with the beagle (the beagle LOWERED our insurance rate AFTER this accident and did not even consider this accident as my wife was not at fault!). Get a pair of alligator boots if ye feel the need to get close to a reptile.