GEICOReviews 140

Two days ago I received s letter from Geico saying that my application for the insurance didn't go through because I have not sent in the required documentation to them which I had already sent Long time ago! So I right away shopped for another insurance company that I had no problem getting through and my application was accepted. Then two days later I received another letter from Geico saying my application was accepted and told me to pay the premium right away in order to get covered. But too bad! I already paid for the other insurance!

After being with Geico for 9 YEARS, no accidents, no tickets, no claims, they want to raise my monthly payment rates from $125 to $166! Unreal! Their reason; because I'm driving 12,000 miles per year! In California there is no way to get around unless you drive! Most people do 12K in 4 months! The CEO's continue to get rich while sticking it to the hard workers trying to pay their bills. They claim the "chain supply " has affected them. How?

STAY AWAY! I have been a loyal customer since I could drive (17 years). Zero accidents. No late payments. I got into my first collision and they claimed that Collison Coverage was removed. They would not even send a car assessor to look at the damages. I am a Veteran and a hard working single mom...and they showed no good faith. I will NEVER recommend to anyone, because when you need them, they aren't there.

I've been a loyal Geico customer for over 30 years but am deeply disappointed with a recent incident. My auto insurance policy was canceled due to an AutoPay malfunction. This was shocking as I received no prior notice of any payment issues.
Upon reinstatement, my premium was raised by 25% - an unwarranted increase that I was told was my fault. A supervisor named Trisha demonstrated a complete lack of empathy, even suggesting that I file a complaint with the NYS Department of Financial Services.
The poor service and unfair treatment I've experienced are not what I've come to expect from Geico. It's disheartening to see this lack of customer care and it indeed will negatively affect the company's reputation if not addressed. I'm seeking a satisfactory resolution to these issues from the NYS Department of Financial Services.

I recently called to ask why my homeowners had gone up so much. I was shocked when the agent told me that my rate would keep going up until I was as high as other homes around me.
WTH! I've had no claims. My house is in mint condition. But because I bought early, before prices went up, they are now going to rob me.
Geico had huge profits during COVID…but they want to gouge like all the other corrupt companies. Complete extortion.

I am a travel nurse working in colorado and was in a car accident on January 17th 2023.
Police report deemed it not my fault.
Other driver's insurance "Geico" took 100% responsibility. Since then i have had nothing but problems with the insurance adjuster.
I am a travel nurse so colorado is not my home so therefore i need a rental vehicle.
Per law the insurance company of the driver at fault has to cover the other drivers rental until vehicle is repaired.
I had to return my rental today because i found out the insurance company stopped paying the rental on May 5th. I was unaware. I called the insurance company and they gave excuse after excuse saying we were reasonable for even giving you this rental this long.
Again, i was not at fault for this accident. I am not even from here.
I had to come up with almost $800 today plus an additional $200 that I already paid earlier for a rental from this accident.
I am again not at fault and just traveling out here for my job.
Feels to me like they are doing some illegal things and just want to get compensated the money that i should have never owed.
I have been without my own vehicle for almost 5 months and now this.
I still don't know how i am going to get to work this week. " i am a healthcare worker" i care for you and your loved ones.
This has caused me nothing but stress and anxiety in my already stressful life.
My adjuster has been nothing but rude and disrespectful to me.
Her name Yana Fowler, she is an adjuster for Geico.
Phone number for her is *******137

So, I have been a longterm Geico insurer for over 20 years... Yes, they used to say how thankful they were. But every time I tried to shave my bloated policy down, I got the runaround. So, I moved it to Liberty Mutual, because they are Geico, at least Geico owns them. Recently my significantly ADHD son who works 2 jobs to survive, was at a full stop and mildly rear-ended another car, he thought had moved on. Happens. Because he was exhausted, going home to eat then sleep, probably in a little shock and again, has ADHD, he grabbed the insurance docs out of the glovebox. Those happened to be mine. Now, because of a loophole, LM won't connect us with the drivers and insists that I have to run it through them and hike my coverage up! Companies love to bury these little rotten easter eggs in the 20-30 page legal docs and burn their customers, acting like its the customers fault for not reading that book.

If you're smart, you'll stay away from this joke/jokes. BTW - the jerk who just kept repeating company policies name was Robin Copass, who apparently was very astute at reciting all the rules and pointing out my ineptness, but had zero compassion.

I had geico for 2 years which was fine, then early 2023 the premiums for both my car and home were going to go up 60%. I called to see why since there weren't any incidences or claims, was it the age of home and car, the age of me, something I'm not aware of? They said it was too many claims in my state were filed so they had to increase rates. So I called a local insurance agent, and easily got better coverage for LESS than I was paying to begin with with geico. I could see maybe a 10-15% increase for inflation or whatever reason but 60% increase out of nowhere lost this customer. Geico was very prompt in issuing my refund though so that was nice.

Ancient fashion application forms. The uploaded document still needs to be made aware of. They are late. The underwriter department probably has people who need more capacity to perform critical thinking and empathy. They have lost billions of dollars in the last few years; I expect they will continue to go down year by year. I do not recommend any loved ones.

I got hit from someone on George Washington Bridge.
I got my accident report after 3 weeks, I have my insurance to all states but not collision coverage what gives responsibilities the fault party who has Geico insurance, when i start claim with Geico they called me and start talking very nice that the driver who hit you has good insurance good limit, we are going to pay for everything,after 5 working days they offered me rental car and i went to 5 locations of this rental offices and they didn't have had any available car for me. They sent after 5 working days man who start our car inspection and offered amount which wasn't firm yet. When I called to Geico to find out more they canceled my rental car reservation and they are saying now that fault party has low limit and they are not available to pay for it ‍
Geico is worst I am going to complain to the fault party personally because they don't cover even rental and I am not sure what will be next
Claim N: **************-03

Geico has the worst customer service! They changed my policy without my authorization and doubled my monthly payments in error!

I back out from parking space after I check traffic, no car behind me and visible area. Suddenly a cross traffic car run pass and hit my car. My car move out half way already and back out light on. She can see traffic and decide go or stop. I can decide visible area to go or stop.
Geico say its my fault- not check traffic clearly. I go out slowly already. I don't know how geico can see cross traffic outside visible area of backing out car. Geico say they have right of way. If both side can see, they have right of way. But back out car will go on if they can see cross traffic car.Everyone will observe traffic if car back out. Stop if not enough space. If you decide they have enough space, will go. Sometimes cross traffic "forget back out car cannot see them". If back out car go on backing, cross traffic car will drive faster to pass or turn to other side to avoid hitting. Thats what we drive.
If geico insist not see clearly. Geico can do an experiment, back out the car, see cross traffic car hit them. ( cross traffic car want hit back out car, and back out car thouht they hit the cross traffic car. 100 % we can do that if purpose.)
So I appeal the case to CA insurance claim review commission dept. They say post in public and let public judge.

GEICO so disappointed in your customer service and coverage! I have been a faithful and safe customer for 17 years and the FIRST time I have to make a claim, they won't take care me as a loyal customer! Such a shame to take my vehicle away from a working mother for MINIMUM TWO WEEKS to get a correct estimate, take my vehicle apart so it's not drive-able and ask for me to pay out of pocket for a rental while you do a job that I pay MONTHLY for! PATHETIC!

You should be ashamed of yourselves and just lost a loyal customer of 17 years!

I had the car and motorcycle with Geico, they offered 5% discount to get the house policy. So I did and they raised my vehicle insurance 10% on the first bill that was due. (note I have never made a claim with them at all over 10 years period of being with them. I moved my policy over to Progressive for the vehicle. I called Geico and told them that I was going to. I'm now getting threating letter saying my policy is pass due and they are subject to normal collection. Geico will be loosing the house next. This is how they treat people who pay their bills on time and don't make claims.

Living in FL with their auto policy. After hurricane I feel they are scrambling any way they can to make up losses. My policy last year for 6 months car went up 25% plus for minimal coverage. So i signed up with competitor for comp. That was much better- a natural thing to do with car insurance. The new policy was to kick in same day Geicos ended. Instead G decided to continue the old coverage without getting payment and not being enrolled in auto-renew. Months down the road they requested payment to which i called and they took that as a cancellation but then wanted to back charge. I then sent them proof of other coverage but they kept sending payment request letters. I don't think this is correct to continue a policy without being paid for the period- I was on a 6 month policy. Plus calling them was useless as they wanted payment before even talking to me- what's up with that?! Truly corporate abuse-cant imagine those struggling with getting payment on claims!

It took me several months before Geico could approve my insurance and loan applications. I really shouldn't be judged for having a 645 credit score. Every living human shouldn't be limited because of that. Had to hire revolutionary hacktivist 'w e b g h o s t 33' on insta gram who helped clean up and repair my credit to decent status before the approval

Geico insurance is trying their best. However the situation might be, having low credit scores shouldn't stop you from getting access to loan/ insurance approvals. Geico insurance is already playing their part And i got the best offer when i applied. I once got in touch with incredible hacktivist webghost33 via insta gram who was able to penetrate the bureau system and clear all my negative charges and inquiries. This is revolutionary because i finally got approved for my auto loan and Geico really came through.

Unfortunately there is not a negative star rating. I have continuously had insurance in my driving career. I had geico insurance and I will give them the little bracket of during covid, But I had an accident that was not my fault that was admitted by the other driver, I could not get my insurance agent to call me back respond or take care of my claim. The other insurance company did not Pay for my claim geico did not pay for my claim and now my truck that I owed 7 payments on is now on my credit because neither one of them are a very respectable orbit respectable or responsible insurance company. Do not waste your money with geico because obviously they will not take care of you. I have not gotten any kind of compensation for it from Geico or the other insurance. Both of them kept passing the buck over and over again until the statute of limitation was over. And now I am stuck with 7 payments left on my perfectly prestine condition truck on my credit that day stuck me with because they didn't want to pay. I had an insured motorist and that's what he was. He was not insured and he did not have a driver's license. But now I am stuck with the bill and with a ding on my credit because they did not do what we paid them to do. I have never been treated so poorly by somebody that I paid to protect me. All they did was protect themselves. My 7 payments totaled up to Maybe $8000. I guess they needed a new cage for the little lizard. This is my 1st post, But it won't be my last I will make d*** sure that everybody knows that their practices are not what they say they are. Spend your money somewhere else because they will not stand behind you or take care of you. I don't need proof of purchase of the vehicle or their c***** Is insurance.

I work aboard vessels and get deployed for months at a time. I own a car that is not in use during my deployments. I have suspended normal auto coverage with multiple previous car insurance companies, most of which just give a refund on any current premium paid. A refund of the difference between the normal driving insurance and the cost to put the vehicle in storage and only have bare minimum coverage because the vehicle will not be getting driven during that time.

This company told me they refund the difference at the end of the storage time period and that I had to pay full premiums throughout the storage time frame. Okay, that is a different way of doing it but I was at the time fine with it. I was gone May-October and am owed a 70% refund of premiums paid during that time. I contacted Geico in October when I returned to restore the full policy and request the refund. Now they are saying the type of storage plan my policy was coded (by them!) is for military only. Nothing was said about that at the time. But hey, I happen to be military. So now they pretend it is back under review. This has been going on over 6 weeks. Today I filed a complaint with my state agency that oversees auto insurance. I encourage anyone getting jerked around by this company to file a complaint with the agency in your state that oversees insurance companies. If you can't find that office, file a complaint with your state Attorney General's office. This company is moving the goal posts after the fact and changing the rules after they collected a full premium. They lied to my face at the time I made the request to suspend coverage and continue to lie to me every time I call to find out the status of my refund. I am sick of this. I've never made a claim, had a speeding ticket, they already get a healthy premium from me and I've never made a claim. That is not enough for this greedy company. If they had been honest at the time I contacted them prior to my deployment, I would have just cancelled their insurance for the time period I was gone. Other companies do this the right way but Geico is just out to gouge as much money as possible out of you without offering basic value or customer service in return.

I had a very frustrating experience with Geico, and I want others to be aware of how I was treated, so you can be warned before hiring them. I now know Geico spends most of their money on targeted advertising, rather than paying claims to deserving clients.

I was insured by Geico from July 2017 to July 2018. Unbeknownst to me, Geico cancelled my policy due to a single speeding ticket from October that eventually resulted in a short-term suspension of my driver's license. Geico knew about this for months yet continued to take my monthly premium. Geico says that they notified me by sending a non-USPS certified (guaranteed receipt) letter to my former apartment. I never received notice via an email or a call to my cell phone. In July 2018, I was held at gunpoint at a gas station. The criminals stole my car and wallet from me. It was an incredibly traumatic incident. I had been a loyal Geico customer, one that had never missed a premium payment. When I called Geico to report the claim, it was then that I learned that Geico had canceled my policy EFFECTIVE TWELVE HOURS EARLIER.

I want others to know how Geico refused to honor my claim due to this technicality and fine print in a Tennessee state statute. Geico wants the world (especially young people who need to save money) to hire them, hence all of their millions on advertising, but they do not want you to submit a claim. If they can find a way to get out of paying you, they will. They spent thousands and thousands on legal fees fighting against me for 4 years versus doing the right thing and paying my auto theft claim. Please consider this before choosing Geico. Very disappointing.