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Geekbuying has a rating of 3.8 stars from 955 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Geekbuying most frequently mention customer service, fast delivery and full refund. Geekbuying ranks 13th among Electronics sites.
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2 DAY shipping is a load of B... S... Placed order on july17/17 received email the next day saying it was shipped. It then took 10 days to access the tracking. When tracking finally works it shows it was sent for shipping on July 25/ 17... 8 days later it is finally in the hands of the shipper as of July 26 it is still in China
I bought Ulefone Vienna phone through online shopping on geekbuying.com and I am 100% satisfied with price range, warranty details and customer service. I will continue buying stuff from GKB. Good job guys!
Very good after sales support, got a problem with defective product and after the necessary explanations of the product got full refund.
As I say to the title, the most important is that every time I take my product from that store, and if you have problem and when you want something they always help!
Sometimes get more time to have my order but it's ok if you don't hurry! The prices are the best!
Very good response and service, friendly environment. From my experience, they are the best sellers!
I bought camera that not works properly in Israel.
After some mails, I got a full refund.
Excellent comunication
I bought severals times and each time the service was good.In my last order, the product not arrived. I have contacted them using after sale service (they answer in 24 hours for every email) and after couple of emails they have refunded my money. I recommend this website and their good prices.
I ordered an Xiaomi phone from them. Sadly it wasn't available after i ordered it. But reaction of the service was great.
I bought some Item who not works properly in Spain, but after some mails, we came to an agreement from two parts.
So for me it was a good service trying first to solve the problem and at the end returning most of the the cost of the item.
Thanks Jessie.
Good communication, fast solving issues. Highly recomend.
No worries if something goes wrong with colors.
After four months from the purchase I have claimed a breakdown of a bracelet, With only two emails I have a partial payment for the purchase of a new one, since the cost of returning to China was greater than the value of the bracelet
I bought a home camera from Geekbuying in the last month, but it turned out to be faulty. Even though, the customer care handled the situation perfectly, so kudos to them for being kind and understanding, I could not be more satisfied.
Hi, everything with the product was ok and the service technich was also perfect. I recommend total y this site. Thanks
I bought mobile smart phone in here twice time. The phone was good and service team member also was good. If I have some more chance to buy any others, I would like to use this site. I recommend geekbuying.
Very slow and bad support, dont buy again. Terrible delivery and no information.
Bad experience with support, slow and no reaction.
I bought a product from Geekbuying. The product arrived very quickly, but the customs in my country didn't allow me to get it into the country.
I sent it back to Geekbuying and they refund me, without any problems.
Primera vez que compro en este sitio, con dudas e intriga, pero cuando me surgían preguntas, ellos me respondían en menos de un día y me aclararon todo, el envío llego sin ningún problema y en excelentes condiciones.
I bought many times from Geekbuying and must say that it has always been a perfect experience. Prices are great, shipping and customer service is very reliable. Had an issue with a Xiaomi Redmi Note 3 Pro that i bought few months ago... the customer service helped me ship it back and get the phone repaired under warranty.
I strongly recommend Geekbuying to every tech appassionate that wants the best bang for their buck!
Good service and very helpful persons. When you have a problem there is constant communication. I already have bought a lot of things and i never had a problem with the service
Answer: Hi Customer Maybe you could contact us here according your problem [email protected] About payment failure, invalid coupon, duplicated orders, cancel orders, report error [email protected] About change address/shipping method, order status, tracking information, custom clearance [email protected] About missing item, wrong item, defective item, item problems Best regards Geekbuying.com
Answer: Hi Robert Thanks for your question. Here we checked the parcel has been delivered to you, hope you can satisfied with it. Thank you. Geekbuying.com
Answer: Hi Customer, we check our colleague has arranged the refund for you already, whether you have received it or not For more information, please feel free to contact our colleague here with your order number:[email protected] Best regards Geekbuying.com
Answer: The "processing" could take a whole week. Shipment speed depends on DHL. Something in the range they are promising (3-5 days)
Answer: I would maybe start the ball rolling with Paypal. This is the thing, if no issues then they great, any issues and they are more than useless.
Answer: From my experience, they are. Here are some tips for ordering from GeekBuying safely: Only purchase products from GeekBuying's official website. Carefully read the product descriptions and reviews before making a purchase. Use a payment method that offers buyer protection, such as PayPal or a credit card. Be prepared for the possibility of long shipping times. Contact GeekBuying's customer service immediately if you have any problems with your order. If you are considering ordering from GeekBuying, I recommend that you do your research and weigh the risks and benefits carefully.
Answer: I would strongly suggest not buying from them. If you have any problems with the product, they will refuse to refund.
Answer: Yes, GeekBuying offers cash on delivery (COD) for orders to some countries. Here are the countries where COD is available: Saudi Arabia United Arab Emirates Kuwait Oman Qatar Bahrain If you are considering ordering from GeekBuying using COD, here are some things to keep in mind: COD orders are subject to a handling fee of $10. The maximum order amount for COD orders is $1,000. COD orders are typically processed and shipped within 2-3 business days. COD orders are delivered by DHL or FedEx. You will need to pay the full amount of the order to the delivery person upon delivery. If you are ordering from a country where COD is not available, you will need to pay for your order using another payment method, such as PayPal or a credit card.
Geekbuying was founded in 2012 to create a platform that genuinely puts the customer first. Since our inception, we have become one of the leading E-commerce platforms selling various consumer electronic gadgets. Here at Geekbuying, you can expect to find products you'll love, superior service, and fast global shipping!
We at Geekbuying are about making our customers' lives comfortable and smarter. We have a massive selection of products and offer unbeatable prices. If you are looking for the latest and most fantastic product in categories like smart home and outdoor gadgets, Geekbuying is where you should be!
Geekbuying is the ultimate shopping hub for new releases covering smart home products like vacuum cleaners, fitness equipment like treadmills, top-of-the-line home and office furniture, outdoor items including e-bikes, scooters, and other consumer goods like TV boxes, RC Toys, and so much more! Shop for your favourite brands and products today!
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Hi dear customer.
How are you?
We are sorry for the inconvenience caused to you, and would you pls tell us your order number?
We will inform our tracking service track it for you.
Actually, the tracking information will not update always.
We would appreciate if you can be patient.
Wish you have a nice day!
Geekbuying.com