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Geekbuying

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Geekbuying Reviews Summary

Geekbuying has a rating of 3.8 stars from 955 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Geekbuying most frequently mention customer service, fast delivery and full refund. Geekbuying ranks 13th among Electronics sites.

service
137
value
124
shipping
130
returns
102
quality
119

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Canada
1 review
3 helpful votes
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Worst ever service
July 27, 2017

2 DAY shipping is a load of B... S... Placed order on july17/17 received email the next day saying it was shipped. It then took 10 days to access the tracking. When tracking finally works it shows it was sent for shipping on July 25/ 17... 8 days later it is finally in the hands of the shipper as of July 26 it is still in China

Date of experience: July 26, 2017
Geekbuying C. Geekbuying Rep
over a year old

Hi dear customer.
How are you?
We are sorry for the inconvenience caused to you, and would you pls tell us your order number?
We will inform our tracking service track it for you.
Actually, the tracking information will not update always.
We would appreciate if you can be patient.
Wish you have a nice day!
Geekbuying.com

Kyrgyzstan
1 review
0 helpful votes
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Geekbuying
July 27, 2017

I bought Ulefone Vienna phone through online shopping on geekbuying.com and I am 100% satisfied with price range, warranty details and customer service. I will continue buying stuff from GKB. Good job guys!

Date of experience: July 26, 2017
Greece
2 reviews
1 helpful vote
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Order 4032637
July 26, 2017

Very good after sales support, got a problem with defective product and after the necessary explanations of the product got full refund.

Date of experience: July 26, 2017
Greece
1 review
0 helpful votes
Follow Matthaios K.
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As I say to the title, the most important is that every time I take my product from that store, and if you have problem and when you want something they always help!
Sometimes get more time to have my order but it's ok if you don't hurry! The prices are the best!

Date of experience: July 26, 2017
Greece
1 review
0 helpful votes
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Best service
July 26, 2017

Very good response and service, friendly environment. From my experience, they are the best sellers!

Date of experience: July 26, 2017
Lev F.
Israel
1 review
0 helpful votes
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I bought camera that not works properly in Israel.
After some mails, I got a full refund.
Excellent comunication

Date of experience: July 25, 2017
Morocco
1 review
0 helpful votes
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I bought severals times and each time the service was good.In my last order, the product not arrived. I have contacted them using after sale service (they answer in 24 hours for every email) and after couple of emails they have refunded my money. I recommend this website and their good prices.

Date of experience: July 25, 2017
Germany
1 review
0 helpful votes
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I ordered an Xiaomi phone from them. Sadly it wasn't available after i ordered it. But reaction of the service was great.

Date of experience: July 24, 2017
Spain
1 review
0 helpful votes
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I bought some Item who not works properly in Spain, but after some mails, we came to an agreement from two parts.
So for me it was a good service trying first to solve the problem and at the end returning most of the the cost of the item.
Thanks Jessie.

Date of experience: July 24, 2017
Latvia
1 review
0 helpful votes
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Fair attitude
July 22, 2017

Good communication, fast solving issues. Highly recomend.
No worries if something goes wrong with colors.

Date of experience: July 22, 2017
Spain
1 review
0 helpful votes
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After four months from the purchase I have claimed a breakdown of a bracelet, With only two emails I have a partial payment for the purchase of a new one, since the cost of returning to China was greater than the value of the bracelet

Date of experience: July 22, 2017
Hungary
1 review
0 helpful votes
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I bought a home camera from Geekbuying in the last month, but it turned out to be faulty. Even though, the customer care handled the situation perfectly, so kudos to them for being kind and understanding, I could not be more satisfied.

Date of experience: July 21, 2017
Germany
1 review
0 helpful votes
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Love it!
July 21, 2017

I bough a Redmi 4x from Geekbuying. Nice store, nice products and very good after sales service.
What more could we ask for?

Date of experience: July 21, 2017
Spain
1 review
0 helpful votes
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Very good service
July 21, 2017

Hi, everything with the product was ok and the service technich was also perfect. I recommend total y this site. Thanks

Date of experience: July 21, 2017
Japan
1 review
0 helpful votes
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I bought mobile smart phone in here twice time. The phone was good and service team member also was good. If I have some more chance to buy any others, I would like to use this site. I recommend geekbuying.

Date of experience: July 20, 2017
Romania
1 review
5 helpful votes
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Bad wxperience
July 20, 2017

Very slow and bad support, dont buy again. Terrible delivery and no information.
Bad experience with support, slow and no reaction.

Date of experience: July 20, 2017
Israel
1 review
0 helpful votes
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Very Good Service!
July 21, 2017

I bought a product from Geekbuying. The product arrived very quickly, but the customs in my country didn't allow me to get it into the country.
I sent it back to Geekbuying and they refund me, without any problems.

Date of experience: July 20, 2017
Argentina
2 reviews
0 helpful votes
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Excelente servicio
July 20, 2017

Primera vez que compro en este sitio, con dudas e intriga, pero cuando me surgían preguntas, ellos me respondían en menos de un día y me aclararon todo, el envío llego sin ningún problema y en excelentes condiciones.

Date of experience: July 19, 2017
Cabo Verde
1 review
0 helpful votes
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I bought many times from Geekbuying and must say that it has always been a perfect experience. Prices are great, shipping and customer service is very reliable. Had an issue with a Xiaomi Redmi Note 3 Pro that i bought few months ago... the customer service helped me ship it back and get the phone repaired under warranty.
I strongly recommend Geekbuying to every tech appassionate that wants the best bang for their buck!

Date of experience: July 19, 2017
Greece
1 review
0 helpful votes
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Good store
July 19, 2017

Good service and very helpful persons. When you have a problem there is constant communication. I already have bought a lot of things and i never had a problem with the service

Date of experience: July 18, 2017

From the business

Geekbuying was founded in 2012 to create a platform that genuinely puts the customer first. Since our inception, we have become one of the leading E-commerce platforms selling various consumer electronic gadgets. Here at Geekbuying, you can expect to find products you'll love, superior service, and fast global shipping!
We at Geekbuying are about making our customers' lives comfortable and smarter. We have a massive selection of products and offer unbeatable prices. If you are looking for the latest and most fantastic product in categories like smart home and outdoor gadgets, Geekbuying is where you should be!
Geekbuying is the ultimate shopping hub for new releases covering smart home products like vacuum cleaners, fitness equipment like treadmills, top-of-the-line home and office furniture, outdoor items including e-bikes, scooters, and other consumer goods like TV boxes, RC Toys, and so much more! Shop for your favourite brands and products today!
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