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Geekbuying was founded in 2012 to create a platform that genuinely puts the customer first. Since our inception, we have become one of the leading E-commerce platforms selling various consumer electronic gadgets. Here at Geekbuying, you can expect to find products you'll love, superior service, and fast global shipping!
We at Geekbuying are about making our customers' lives comfortable and smarter. We have a massive selection of products and offer unbeatable prices. If you are looking for the latest and most fantastic product in categories like smart home and outdoor gadgets, Geekbuying is where you should be!
Geekbuying is the ultimate shopping hub for new releases covering smart home products like vacuum cleaners, fitness equipment like treadmills, top-of-the-line home and office furniture, outdoor items including e-bikes, scooters, and other consumer goods like TV boxes, RC Toys, and so much more! Shop for your favourite brands and products today!
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Geekbuying has a rating of 3.8 stars from 955 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Geekbuying most frequently mention customer service, fast delivery and full refund. Geekbuying ranks 12th among Electronics sites.
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AVOID! Ordered on the 16th - Still not sent out.
Ordered on the 16th. Still hasn't been shipped (confirmed by courier). They are refusing to refund me and keep insisting they will email with an update on my item. These guys are crooks. I've got a PayPal claim on them now - of course, not response to it by Geek Buying. AVOID
Great service, I was very satisfied with it and could help me a lot. The attendant was precise in her answers to my questions.
They have Quality service because I brought a MI band from them unfortunately when ordering I was entered shipping country mistakenly as United Stated my actual shipping country is Sri Lanka it was my fault. I informed them about the problem they said dont worry package already shipped we will return your money back once it returned to the warehouse. But I ask them to send a new package for that they did what I ask them to do. They have good service specially their customer service is superb they know how to face their customers problem. I have more good experienced about them because I ordered some items before that.
I have purchased two IP camera, one of them came DOA. I have send them the video then Jessie(after sale rep) has helped to get another camera send to me thanks Jessie. Highly recommended Jessie at Geekbuying.com for any after sale service.
Je commande très souvent chez eux, et j'ai même renvoyer un smartphone qui ne fonctionner pas, j'ai reçu un remboursement quelque jours après qu'il ai reçu mon colis de retour
Geek buying handles the sales and after sales equally professional. I would like to share my experience, I purchased a mobile in early 2017 somehow it got damaged and the microphone was not working. Geek buying followed up for the repairs bit it was not possible, however they offered me a refund even after more than one month use. Thanks Geekbuying
I found the lowest price on the web and the shipping is so fast!
I bought 2 smartphone xiaomi and im waiting for a tablet from it stock, i hope i will recive soon
Thanks Jessie of Customer Service Representative in Geekbuying.
With your help, I get 3% off for my new order, and reduced losses for old order.
Good service, good job.
I want to share with all of you my problem, I bought a pair of phones, in 10/16/2017, now is 19/11/2017, have been more than a month, a paid DHL express shipping, and STILL WITHOUT BE SHIPPED OUT. I have all the transcriptions of chats with customer service with a repetitive excuse of "Will be shipped tomorrow, sorry for the delay"
I contacted them 5 days consecutive, same issue
My order number is *******
DON'T BUY in GEEKBUYING, I am a patient and honest buyer, and I can give any extra info about my affair with anyone with similar issue
They quickly responded to products with initial malfunction.
I lived in Japan,
I was not good at English, mailed support while using translation software, but it was greatly appreciated for being able to respond properly.
Set items are reasonable price.
In other sites I think that it is very convenient because the optional 2 in 1 pc keyboard sells it as a set.
Order No. *******
I bought this Jumper EZbook 3SE 13.3" Notebook Laptop Intel Apollo Lake N3350 2.4GHz 3GB RAM 64GB ROM Windows 10 - Silver and can say it is a very good deal.
It had a small keyboard fault and Customer Service was brilliant and problem was dealt with in a mutually accepted way. Thanks
Value for money this a great little device. Highly Recommended
Scam, avoid. I recently purchased a phone from them, it arrived 1 month later, through another mail company that i didn't chose in the first place.
The phone arrived in pierced box, dirty screen (even without the plastic protector) and with a broken lens.
They do not reply to my emails and there is nobody I can contact on the phone.
There are plenty of other companies from HK and China you can import good from, and this is definitely not one of them.
I insist, DO NOT BUY FROM THEM!
Excellent after sale service and a very trustful online seller. I ordered an IP camera (Order # *******) but it didn't work. I contacted the after sale service and they offered me a refund. The refund was processed quickly and I was very satisfied with the service. Highly recommended Geekbuying.com for any online purchase.
These people not replying to PayPal for return. Are these other reviews are fake? I am still waiting answer from them.
I had trouble with the mobile phone I purchased and there customer service and after sale team were very helpful in helping me resolve the issue.
Although the item I bought (R1 remote control)was very cheap and no shipping costs I got a very quick reaction when I mailed that it didn't work on my iPhone and after sending a little video of the problem they did a full refund the next day. Great service!
This is the best webshop with the best service.
Make purchases in this shop for quite some time.
Prices are the best and respond questins immediately. Most of all i like from this shop is they solve problems quickly. That is why i buy all my smartphones from geekbuying.
A great trading platform! Bought a TV box, shipping was very fast. Everything came well packaged. The battery cover of the remote does not close, but I without any problems returned the $5. The only drawback is that very long awaited response to my first letter about the cover of the remote. Order Number: #*******
Bought a Jumper EZ Pad 6 Pro in October. It took 2 weeks to arrive. The price was very good. The PC works really well and I knew what to expect after the RedSkull youtube review. So far so good. Windows 10 did not come activated and I notified customer support. Probably a mistake and they replied immediately. It took 10 days before I got a license sent to me. I was able to enable it and I've been really happy with everything since. I'll buy again, no hessitation.
Geekbuying has been consistenly showing a great effort to keep me happy as they send packages in time (tried mostly European warehouse mobile purchases). The sppedy 2-day delivery and a great aftersales customer service has been ideal to provide family and good friends with quick mobile replacements. All good for me, happy to continue working with GeekBuying in the future.
Answer: Hi Customer Maybe you could contact us here according your problem [email protected] About payment failure, invalid coupon, duplicated orders, cancel orders, report error [email protected] About change address/shipping method, order status, tracking information, custom clearance [email protected] About missing item, wrong item, defective item, item problems Best regards Geekbuying.com
Answer: Hi Robert Thanks for your question. Here we checked the parcel has been delivered to you, hope you can satisfied with it. Thank you. Geekbuying.com
Answer: Hi Customer, we check our colleague has arranged the refund for you already, whether you have received it or not For more information, please feel free to contact our colleague here with your order number:[email protected] Best regards Geekbuying.com
Answer: The "processing" could take a whole week. Shipment speed depends on DHL. Something in the range they are promising (3-5 days)
Answer: I would maybe start the ball rolling with Paypal. This is the thing, if no issues then they great, any issues and they are more than useless.
Answer: From my experience, they are. Here are some tips for ordering from GeekBuying safely: Only purchase products from GeekBuying's official website. Carefully read the product descriptions and reviews before making a purchase. Use a payment method that offers buyer protection, such as PayPal or a credit card. Be prepared for the possibility of long shipping times. Contact GeekBuying's customer service immediately if you have any problems with your order. If you are considering ordering from GeekBuying, I recommend that you do your research and weigh the risks and benefits carefully.
Answer: I would strongly suggest not buying from them. If you have any problems with the product, they will refuse to refund.
Answer: Yes, GeekBuying offers cash on delivery (COD) for orders to some countries. Here are the countries where COD is available: Saudi Arabia United Arab Emirates Kuwait Oman Qatar Bahrain If you are considering ordering from GeekBuying using COD, here are some things to keep in mind: COD orders are subject to a handling fee of $10. The maximum order amount for COD orders is $1,000. COD orders are typically processed and shipped within 2-3 business days. COD orders are delivered by DHL or FedEx. You will need to pay the full amount of the order to the delivery person upon delivery. If you are ordering from a country where COD is not available, you will need to pay for your order using another payment method, such as PayPal or a credit card.
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