GeekBuddyReviews 84

RIP-OFF JUST LIE AFTER LIE.RIP-OFF JUST LIE AFTER LIE.RIP-OFF JUST LIE AFTER LIE.RIP-OFF JUST LIE AFTER LIE. NOT IN THIS COUNTRY NOTHING YOU CAN DO ABOUT IT.

Thanks to Rᴇᴄᴜᴠᴀɪᴛ.ᴘᴡ unwavering commitment, I received a substantial portion of my investment funds back. It was an incredible relief, and I cannot express my gratitude enough. Their professionalism, integrity, and efficiency exceeded my expectations, making the entire recovery process significantly less stressful

I just attempted to call, as I purchased a year's support, and the automated phone system won't permit me to proceed to press a number to either wait in the cue, or to request a call back. I pressed and pressed, yet the recording never recognized my pressing the numbers, and simply kept repeating the recorded message. I waited for over 5 minutes, yet nothing re. The system putting me through to someone, just a perpetual repeat of the automated greeting. I then went to the live chat, only to receive an auto response in the chat box stating, "We are away now"! Unbelievable! I will be requesting a full refund... not that such a joke of an organization will likely honor such a request. This service was an absolute waist of my money! Let's see if they read this, and respond to me to make things right. I will keep you posted.

I have a 3 year plan.
I spent about 12 hours trying to get help, leaving phone messages, emails, online support. Tried for days. Can't even cancel my subscription!
The only way I was able to talk to someone is if I go to sales as if I wanted a new subscription. And as soon as that person got that I wasn't going to buy anything, he transferred me to a dead end call.
All the good reviews about this are FAKE!
How can people have a good service when others can't even reach someone. Not even virtually!?!?!
DO NOT BUY THIS
One star is only because you can't select zero!

I bought a 3-year license from Geek Buddy after the first year ( before the pandemic) it became clear that Geekbuddy is not able to assist except in the most basic kind of service- I am a home user -no business apps or special demands - just a regular guy with windows 10. - If they can't figure it out they tell you it's something wrong with your windows install ( even though it has worked for years) or some other such excuse, that they don't manage that remotely. Or something else like replacing all your drivers -that you should do yourself. After I get my regular tech guy to come in he says bull$#*!, they just didn't know what to do. My service was supposed to be 24/7 yet for the last year if I call past 5 pm No one answers the phone or the app -- you are just left hanging and that forget weekends. What they charged me would have been reasonable (but no bargain) if I got the promised 24 hours / 7 day a week service and if their techs were able to manage common problems - My advice never pay in advance - to anyone - do monthly and demand the same price for long term commitment - and don't use Geekbuddy!

Some years ago, I wasted a $99 annual "special" on GeekBuddy subscription, thinking it was to be better than the free version. It wasn't, at all.
And now, with my paid Comodo Internet Security Complete, GeekBuddy is supposed to support. It does not. I am 3 weeks in to a royal hacking of my computer now. Hours & hours wasted in many emails, live chats and telephone calls to Geek Buddy, and there is NO CONTACT from them. That's hours wasted on hold in chats and calls and no one responds. You cannot ask any simple question, even by email, and expect to get a direct and fulfilled answer from Filipino or Indian GeekBuddy.
I even tried ringing Comodo in New Jersey. No live person. All calls [particularly to GeekBuddy] have you wait over 10minutes, then recording says "you are first in line" but you may leave a message but the inbox is full. Then, "click", you are disconnected.
Comodo has left me the effects of 3 weeks in to a hacking.
Do not fall for their GeekBuddy.
Now, I must hire a local 'geek' by the hour.

I went to live chat due to a virus, typed everything out, sent information to the tech. Waited and waited and then the chat screen disappeared. Started all over again, got the same tech, entered all the information again, was left waiting again for about half an hour; finally typed to tech "are you still there?", no answer. A few minutes later the tech closed the chat session without any replying anything. So I wasted almost an hour while waiting for some help or at least a reply of some kind.

I think i $#*! my pants on what these people are doing. Not really though. These people love to lie to you. Scams are gay anyways. Don't trust these people. This is just a reminder review.

Hi Geekbuddy, Matthew here. Just a quick comment to say, I will not remote control my PC to anyone ever again. I was speaking to Zander and promised me that if he remote controls my laptop to fix the issue I had on my laptop. He would fix it. So I did the dumb thing as pressed the "Remote MY PC" button. On one of the geeksupport pages, it keep flashing JOBS, so I kept looking at what they were fixing. After that, the fixes on the JOBS page had finished. Anyways to cut the long story short, I said to Zander that I will restart my laptop to see if any changes were made. I did the restart, a compaq red screen came up as my starting logo, then the screen went black, then dimmed, then after that it came up with a BSOD! After that, my windows software had recovered from a critical error, thankfully. So if my advice, is if you want to use Geekbuddy for help out with your pc issues. Don't. Even if you are using Comodo Internet Security 10 with the upgrade.

Matthew Scott

I was downloading a game onto my computer and it came up with "do you want this app to do changes to your computer?" after i said yes random apps started downloading i deleted them all then GeekBuddy popped up saying things like my computer is not protected against malware and other $#*! like that, when i played a game or something on full screen it'll crash then say like Steam has crashed.
I knew it was a scam because i try to uninstall it but it kept popping up with scareware. Earlier this year i downloaded an uninstaller to remove geekbuddy thanks to their software they got rid of it, I've not gotten any scareware pop-ups from geekbuddy COMODO anymore. This is coming from a high school student (17)