GeekBuddyReviews 84

Geekbudy is a spyware program that hacks into your personal information and accesses other applications on your computer. It had accessed my chat camera multiple times, but it was unsuccessful in recording anything because I keep the camera itself covered with a sticker when I'm not using it. It also accessed many other applications and files on my computer. In the end, I had to take my laptop to someone to remove everthing it put on my laptop, and unfortunately my laptop had to be COMPLETELY wiped in order to regain access to my files. DO NOT DOWNLOAD GEEKBUDY!

Title pretty much says it all. And you can't uninstall it because when you go to computer settings and "uninstall program", you get a pop up saying the program is not at that location and can't be uninstalled. If you call the customer support number, there is simply denial of this issue and a customer service representative making an advertising pitch for Geekbuddy. Ignore five star reviews on this site, as these are generated by robot.

I am a tax practitioner and run my own firm, with about half a dozen people working for me. We have about 10 computers installed in the office. Obviously we have had trouble time and again with one machine or the other and we have always had to send for those "trouble shooter guys" who'd appear with a grin and seek to put an end to your worries. But our worries always seemed to go on increasing. It was recently that one of my employees suggested trying out GeekBuddy. I should say that we are now in a much better position than before. We do have worries, but they have decreased in numbers and as regards gravity too. They are prompt and always available, at the click of a mouse or just a dial away. And the pricing part also seems OK for me.

I was happy with Comodo, everything seemed really good. I wasn't sure about the GeekBuddy support but at the same time figured that support is handy if that's what it is. I had a problem with my browser the first 'tech' vanished after I explained my problem, the second Geekbuddy guy also rapidly exited the coversation the third Geek spent roughly 20 mins AAAh remotely addressing my issue he then mumbled that I need Tech support and vanished leaving me with a dead computer as in nothing and I mean nothing worked. My desk top is now smashed up and awaiting recycling. So yet again sorry to be boring why is an apparently reputable company such as Comodo merging itself with these Geek ****holes?. All over the net people seem to asking should I keep GeekBuddy? Or should I disinstall it?. Don't worry they'll decide for you.

Was having the Geek Buddy pop up on my computer, never bought it or installed it. Called to have it removed as it didn't show in uninstall programs. First tech Hannah, told me it came with Adobe, ok I usually watch for add ons but might have missed it. Asked how to remove it, hang up. Called back got someone who I could hardly understand, lots of noise in the background, like the call center is a can. He hung up. Called again got Randy, had me restart the computer, remoted in, saw what I was talking about and hung up. Called back got Justin, he told me to reinstall the trial and then it should show up to delete, he then hung up.

Copied DIRECTLY from a SO-CALLED "Live" conversation/chat with a "Live" person named Roger...
Do they think we are all TOTAL IDIOTS? What starts in lies ends in lies... will never trust this company... NEVER!
Transcript between myself and "Roger"...

START***(07:07:04 PM) Gary: Thank you for starting a free consultation session with Comodo GeekBuddy. Our live technicians offer free computer diagnostic services and can fix your computer issues. To speak with a live expert, type "chat" below or call us TOLL FREE at *******638.
(07:07:33 PM) client: start
(07:07:42 PM) Roger: Welcome to COMODO GeekBuddy Live PC Support. I am Roger. It looks like our COMODO GeekBuddy Free Diagnostic tool detected an issue with your computer which may be affecting its performance. I can definitely help fix these issues and assist you in keeping your PC safe, protected, and maintained.
(07:08:20 PM) client: ok
(07:08:32 PM) client: i hit fix it ow
(07:08:51 PM) Roger: In order to start the free diagnostic service and identify the current issues, I will have to remotely connect to your computer with your permission. Please accept the remote access by pressing "YES" at the top of your GeekBuddy chat window message.
(07:09:44 PM) client: if i do does that allow you costat access to my pc?
(07:09:54 PM) client: constant
(07:11:03 PM) client: hello?
(07:12:04 PM) Gary: After you call and speak to a Live Expert, please type the invitation code they provide. If you change your mind, type "chat" to communicate with a Live Expert.
(07:12:50 PM) Roger: are you there?
(07:13:07 PM) client: hello did you see my question?
(07:17:04 PM) Gary: Please reply "hi" if you are still waiting to be connected.
(07:18:08 PM) Roger: In order for me to figure out and fix the issue, I will need remote access. You will still have control of your computer and can cancel the remote session at any time.
***END

Started getting lots of pop ups about PC issues from Comodo geek buddy. Went to live chat and asked how come the comodo already installed was telling me I was secure so why all those alarming pop ups. Within 3 chat questions he looses patience with me and tells me that "i dont get the point", that comodo fixes malware but geekbuddy wants to (me pay for) fix my "performance" issues and then the SOB unilaterally dissconnects me from chat. No way to build a business. So long comodo

I have Comodo on 3 computers. A machine that was Windows 7, one that was Windows 8 and one that was Windows 8.1. No problem at all with Comodo. All machines have been updated to Windows 10. The windows 7 machine is now having issues with Comodo. I get a "GeekBuddy" on the line and allow him to remote access my computer. He proceeds to open Event Viewer, then "Administrative Events" and tells me that because of all the Warning and Error in the Administrative Events log that I need to spend a few hundred dollars to have them fix it... the ADMINISTRATIVE EVENTS LOG! Not even the System log, Not the Application log, Not even the Security Log... the freaking Admin log, with things that have nothing to do with the systems operations. OH, warning, XYZ program can't read the CDROM... because it's empty, Comodo wants you to shell out tons of money for them to fix things that are not broken. When I pressed to have him repair the software I requested, he refuses, telling me that if I don't fix all these errors in the Admin log my machine will "meet a terminal fate" F'n Jokers.

They asked if I needed help, I was honest upfront to safe them time that I am on disability and can not afford to purchase but if they are offering free one time fix fine. 1st guy said no problem let me have you talk to 2nd guy. So this guy asked when computer started to have issues and I said today when Firefox booted up and then there site and I would like to have it taken off. He said do you mind approving me linking in to your computer. I was concerned so I did see on line company was real but I should have read reviews first. So he comes back said yes you have problems and for $$$$ we can help. I was like hello I told you guys I don't have $$. So here I let him look into my computer and he wasted his time and mine. Now making my faith in people less than before. So please be wear. I think they might be in with fire fox. I am just very disappointed, oh yeah told him I was going to do this review so he went in to my computer once more and did some crazy stuff, so I am spending hours trying to clean up.

Do not use this company. I was coerced into buying a 3 year plan instead of the one year. Low and behold, I was charged for both. After they "worked" on my computer, it ran the same as before. I have tried to cancel as I was told I had 30 days to cancel. They keep putting up obstacles to giving me the refund. I just received my SECOND email telling they want feedback as to why I am canceling before they will give me a refund. I already answered the first one. Oh, also I just found out that someone tried to use one of my online accounts to buy something. Really strange that this happened after I allowed remote access to my computer. Yes, I am really stupid and naïve. Please don't get suckered in like I did. I should have looked at the complaints before I did this.

I just called them for basic pricing information and was immediately asked for a ton of private information-- name?, state I reside in? What type of system I'm using? Email address?-- WTF?--- I could not get them to answer a basic question like-- what are your charges for virtual services-- I was then told by the phone rep that I needed to be placed on hold so she could see what my "specific" fees would be for my "issues"--- the only problem is that I NEVER told her what my issues were---- after 15 minutes of this game, I hung up.
I read the other reviews--- I'm outta here.