GearbestReviews 10,706

I bought a mi band that was said to be delivered in 3 days. I never thought it was true, but they kept what they promised.
I'll buy again

I ordered a scooter online was told it was dispatched when it wasn't then after a month of waiting tracking details appeared. I have now waited another 48days, nothing, tracking has stopped and turned chinese. Im being told its in customs but that has been 2 weeks.

I really regret ever using these people they are dishonest and completely unreliable.

Most of the positive reviews here are fake, check the grammar and spelling... many young people are paid nowadays to give false good reviews.

No puedo estar mas contento con Gearbest, todos los pedidos que hice llegaron en un breve periodo de tiempo, muy bien empaquetados, y todo lo he podido comprar siempre por el precio mas bajo posible, los productos son todos de muy buena calidad y nunca llego uno en malas condiciones.
El servicio técnico siempre estuvo a mi disposición y me ofrecieron ayuda constante cuando he tenido alguna duda sobre algún producto. Dispone de un montón de formas de pago.

Order No2:**************248

10/05/2018 16:09:02
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Xiaomi Redmi Note 5 4G Phablet 3GB RAM Global Version

Liked very much of the handset, very fast, the store sent me very fast, very well packed, all I asked the store responded with agility

I started to use Gearbest to get quality stuff (mainly Xiaomi) at low price. So far what I have seen is that this is the most customer friendly web-shop on the web. Fortunately I had no issues with the products I bought, so I have no experience how warranty is handled, however I had some questions to the customer support and from the response I think there won't be any issues if I should contact them with an issue regarding the ordered items.
Communication is at a very high level, the web-page is clean and straightforward and there are a lot possibilities for the payment and transfer.
I'm from Hungary and I had no issues with receiving the items so far, but of course I think more stores in Europe would help to increase the market there.

I ordered many things on GearBest, and never had problem. I bought a phone case, screen protectors, a PCI card... and all of them were of great quality (still using them).

I am located in Mexico, is difficult to get the latests tech items yo low price, that's why I have been buying online@ Gearbest.com since 2015 and I will continue doing so. Buying is so easy and safe, they give you a lot of options to pay (credit, debit, paypal, transfer, even paying in convinience store) and up to 4 shipping methods. They have an efficient support team, is easy to solve any issue by submitting a ticket. Also, they put on sale amazing items for a limited time, and their prices are really low.
I am very satisfied with the products, prices and support from the Gearbest.com staff.
Definitely, Gearbest.com is my favorite website for buying tech, gadgets, clothes, home & garden items at lowest prices.

AVOID GEARBEST AT ALL COST!

In case you will have any issue whatsoever their support will damp you!

If you order from them and later you find the product is defective, they will ask you to ship it back at your own expenses and then they will refuse to return your money claiming that it took too long and now you are out of the guarantee time (a complete lie!)

We ordered a Chuwi tablet that failed to turn on very short time after we got it.

We contacted GearBest customer support and they said to ship it back and only when it will get to China they will refund the money. Then, even though the tablet was sent back, GearBest refuse to refund anything at all claiming we are out of the guarantee time (absolutely not true)

If anyone is interested we have all the correspondence to prove it, just contact me at *******@yahoo.com