GearbestReviews 10,706

I have had many purchases with them, they are a good sales company, I was surprised the first time I bought something, I arrived at the estimated time and I was really surprised by the quality and variety of things they have.
I do not see him so much against, because if you have a problem, they take care of you more than anything from messenger, which is where I have been communicating but outside of that, everything has been very attended, good prices and good products, I recommend it

Trying to buy from Gearbest was a terrible experience. I ordered Gearbest's Matom aluminum suitcase on April 10,2019. The suitcase arrived nearly two weeks later, near the end of April, 2019. I was not aware that the suitcase had been shipped from Cathay, Hong Kong, then through Chino, CA. I found that the suitcase had a factory flaw when it arrived (not a shipping damage issue), a long wrinkle in the body of the suitcase. I contacted Gearbest in early May and explained the problem. Gearbest said they would send a replacement suitcase after I returned the flawed suitcase. On May 6,2019, I sent the suitcase, as they directed, back to their USA warehouse, the address it came from in Chino, CA. I sent Gearbest a photo of the address the suitcase was sent to, and a photo of the USPS mailing receipt. I did not require a signature when I sent the suitcase as P. O. tracking is usually adequate. USPS tracking showed that the package arrived in Chino, CA on May 13,2019 and that the package was out for delivery. "May 13,2019 at 11:58 pm, Awaiting Delivery Scan." I forwarded all the information from USPS to Gearbest.

Unfortunately, there is no further delivery information. The photos that I sent Gearbest show that I did send the package. Perhaps the USPS made a mistake and didn't scan the delivery. So, I requested a trace for missing mail from USPS. So far, there is no definitive answer from USPS. Basically, I did everything Gearbest requested and more. But, Gearbest is passing the buck and insisting that they will only replace the suitcase I paid for or, refund the money for suitcase and return postage when the returned package has been delivered. As I told them today, leaving me with a loss of almost $250, and no product, is not good business practice nor customer service. I am very unhappy with their product and service. I also filed a claim through Paypal. As of today, even though Gearbest instructed me to return the suitcase to their warehouse in the US (Elogistics, ******* Pipeline Ave, Chino, CA *******), Gearbest told Paypal that I should return the suitcase (even though they have proof that I sent it to Chino on May 6,2019!) to Hong Kong.
Avoid Gearbest unless you're willing to lose money.

I am extremely disappointed with the service recieved from GearBest.

I paid extra money for priority shipping for my items, however my items were not even shipped out until 8 days after I had paid and they eventually arrived after the deadline of 12 business days which I had paid for them to arrive by.

I asked if I could have the money back that I paid for the faster delievery option but GearBest told me that, despite the delay being their own fault, they would not offer me a refund.

I cannot believe that in this day and age, my not recieving a service I paid for due to a mistake made by the company I am doing business with does not entitle me to a refund.
Yet GearBest have proved to me that this is possible; they clearly have no regard for customer service once they have your money.
Yes they are cheap, but you'd have a nicer time elsewhere and you'd be happier in the knowledge that you haven't helped fill the coffers of a morally bankrupt business.

My order was processed and shipped the same day I made the payment. The goods arrived in Ukraine in 8 days. I was very pleased with the speed of processing the order and its delivery. I buy in the store for many years and is very pleased with their service. I recommend the site GearBest. Bluetooth dongl original, everything works as stated!

Hy, my name is Maria Bondoc and I have been shopping on this site for over a year, almost weekly and I do this because here I find everything I need, very good quality and at very good prices and often significant discounts. Always the sales service staff are very willing to help and guide you if you ever encounter a problem (products that are out of stock or even lost on the road"). I never lost money on this site but I only made savings. I wanted to make this review so that other buyers can find out my experience with this site.
This time I ordered a Anti-scratch Anti-fingerprint Tempered Glass Film Screen Protector for CUBOT X20 Pro (order no: **************057/15.10) which is really very GOOD
And at the end, Gearbest is the best for me, i highly recommend it.

Gearbest have great products with great price. I already brought some items there and always received the prodtus very well packaged, and the shipment was very fast. I recommend always

I've recently bought an item from Gearbest for the first time. I was very impressed about the quality of their service and multitude of products available which have discounted price.

Shopping on their website gives also other advantages beside the good services and reduced prices you can also earn GearBest points from their loyality program which can be converted to reduce the item price even more.

I highly recommend using GearBest!