GearbestReviews 10,706

I both several items (2 smartphone blackview, a bag kaukko and a tablet with keyboard voyo)
Everything was OK. Price, shipment, seller answers and product quality/correspondence.

I hope it will continue on this way.

Order number W**************

Thanks

I have bought some items in this site. The experience was good, the items has arrived in the estimated date and all was ok.

I recommend it.

My Gearbest experience has been very good so far, after I ordered my first item. The Gearbest livechat, it is very good as it runs 24/7 which is handy and helpful when you need support. The answer's are usually very clear. Customer service is really good, so are the products they're accurate and offer the best price. They also have flash sales which are discounted products. I would definitely recommend this company to friends.

I have a ordered a phone and received one which had a faulty software. Was offered the option of paying additionally and be send a replacement. I have made an immediate payment through paypal, however they now lie to me saying that it is no longer on stock while the product page states "246 Pieces left".
I'm not talking here about chargers or flashlights, but about 200EUR.
Their support seems a joke; they use predefined answers and simply copy paste the one which seems most appropriate. I see that happening even here.

I bought at the store a lot of time e-cigarettes and accessories. W************** and W************** was the last received order. I order on Dez 12 and received on Dez 23. I was very pleased with the quality of goods and the quick delivery. The coustomer support ist one of the best. So i advise to use Gearbest for shopping.

I have bought the product MOTOSPEED Inflictor CK104 Mechanical Gaming Keyboard - RED in the order W**************, first me have doubts about the lack of supply sources should have to wait a little longer, However, with the enthusiastic support, my problem was solved then fast shipping, I get product shipped after 3 days.
Products are shipped via DHL, the package very carefully, they also photographed the package shipped to send me, I feel satisfied after receiving the product, product is stable and good use of the price money the policy support from gearbest price made me more joy from service procurement, quality assurance for the best price, warranty policies explicitly

The price of gearbest for this product is cheaper than in other places (1 or 2 dollars difference), but although the difference may be very small, in my point of view, gearbest has better quality both in shipping and in products already That the product only takes about 22 days to arrive, in addition to that the clock works very well, the features are very precise has bluetooth 4.0, heart rate sensor, motion sensor, sleep monitor, shows you all your messages and notifications, Alarm clock, different themes of view for the clock, and what I like most is the ability to change songs and raise or lower volume without needing to remove my cell phone, certainly a very good team although personally I did not like it The charging mode is via the micro usb input but only that. Without doubt I am very satisfied with both the watch and the service that gearbest offers in its sales.

First thing first, the price was unbeatable, just bought a 64 GB original samsung SDXC card for a very cheap price compared to other websites, about shipping and packaging i gave them 5 stars, oh man! They really deserve it, the NLPost are the best, just got my package in 23 days ( china warehouse to Algeria) well packed.
I am 100 % satisfied as long as the product i buy matches the description in the selling page, i would say so far so good, my first experience with gearbest was great, i do really recommend this website cuz the products matches the description + the shipping method is too fast and so professional

5 stars

So, what's the 'but'?
Well, many of the items I received are of inferior quality. When I open a package from Gearbest, I always invertantly ask myself 'Am I feeling lucky today?' Some items I received where outright non-functioning while others did not meet the advertised claims of the item's description.
In many cases, this is more of the fault of the Chinese manufacturer inferior quality than anything else. It's gotten a lot better though. Three years ago, about one in five items I ordered had some kind of issue. Now, it's much less - a sign that Chinese attention to quality is improving. For these reasons, I would normally rate a company a 1 or 2 star rating. However, the reason I'm giving Gearbest 4 Stars is because they have always addressed a quality or non-delivery problem professionally and compensated or refunded me without any issue. As a company, I feel a can rely on them and they are getting better all the time.
Price wise, Gearbest is usually the cheapest I can find. If you don't mind waiting the 3-4 weeks it takes to ship from China, you can save some serious money by shopping with Gearbest.
Bottom line: Recommended with some reservations regarding quality of products and time it takes to deliver from China.

PRODUCTOS DE CALIDAD A BAJOS PRECIOS, ADEMAS CUANTAS CON LA SEGURIDAD DE QUE LLEGARAN HASTA TU CASA.

I was surprised with the quality of the site, service and quality 100%, compared several websites and found the best price on gearbest, I bought my Xiaomi Redmi 3s and I am very satisfied, the product came well packed and arrived fast, not to mention that I paid more Cheap than other competitors, congratulations gearbest for quality and competition!

I live in a Morocco, i order 2 product to try it. Where shipping from China can take up to 2 Months, but she arrived in 21 day, which is really fast, and the Item matched all the Website description. I have been in contact with his Client Service, and I have no problems so far and Answer very fast. I well orders again, We will see if the quality keeps going. I recommend you try it,

I live in Italy and Gearbest is the only store that can give you your items without parcel fees and faster than other asian shops.

I bought some original Xiaomi products, sd cards, covers and quadcopter spare parts. All the things arrived well protected and very fast.

Gearbest is the best! Excelent store of good products, good quality and fast shipping,,
The costumer support is absolutely great. If there is a problem, it is easy to solve it because of the good customer support team.
I'm very satisfied and recommend it to everyone, it is simply spectacular!
So thank you very much, thank you Gearbest and thank you support.

I have used gearbest for the first time and I'm happy with it. I bought a phone [W**************] and it was shipped on the same day i bought it. Support was great and i love the Online chat they have so we don't have to wait for days to get a reply on the support center.

I order a smartphone and use Gearbest Points (35$). After 4 Weeks of waiting and no shipment i chose a exchange smartphone.

They wanted that i pay 25$ more and i do it because i thougt the exchange smartphone was more expensive.

Finally it was cheaper and finally they dont use my Gearbest Points for the exchange order.

1. They tell me they cant use my points and they are gone!
2. They tell me they my Points where used so they cant get returned
3. They tell me they give me my Points back

Result i pay more for a cheaper smartphone and the used points where not counted and they are lost now. In the screen you can see that they say my exchange smartphone ist cheaper 16$ and the math is:
Extra Pay 25$ minus cheaper smartphone 16$ = 8$ refund
Correct it is
Extra Pay 25$ + cheaper smartphone 16$ refund

This was my last buy