GearbestReviews 10,706

I ordered from gearbest several times now and I must say, it's always nice shopping at Gearbest. They have a wide range of products for very low prices and also provide PayPal as paying otion. For my surprise the quality overall was very good even at those low prices.

Free Shipping was provided for me every time I ordered until now and it always arrived about 2-3 weeks after placing the order.

Some last words about their Customer service and refund: One time an item arrived not working. I contacted the customer service and within some hours they contacted me asking if I would like to get refund of my money or order a new item. The refund was done via PayPal within one week by Gearbest.

Buying goods on gearbest isnt just easy, prices are usually at a record low. Compared to other marchants, gearbest prices are always pocket friendly. Most times i end up buying more than i initially plan because prices are just super low. Asides from the speed delivery, and wonderful packaging, their customer service is one of the best. I totally recommed them for anyone looking to buy quality yet cheap products

If you are looking for to buy online, Gearbest is your store. Very good prices and thousands of products. I bought many times and I have never had problems with my purchases. They have always arrived in perfect condition and in an acceptable time. The customer service and after sales is always at your disposal and they do everything possible to help you and solve any doubt or problem. You can pay with card or paypal. Fully recommended.

Сделал заказ в этом магазине, доставлено было очень быстро, заказ полностью соответствует описанию, рекомендую этот магазин всем

Zamówiłem słuchawki i jestem bardzo zadowolony. Zamówienie zostało wysłane bardzo szybko i dotarło po ok miesiącu. Bardzo polecam

I bought several times from this site and I've never had a single issue. I really recommend it, price are low with a lot of sales and promotion. You can find a lot of stuff and quality usually is good. About shipping I think is good, faster than competitors for sure. I really reccomed it!

I placed an order for an item that i had been waiting on to go on fire sale. In a week in went on sale i placed the order and they advertised shipping for only $12. With the fire sale i saved a little over $40 10%. Then after them charging me the price we agreed to. They decided they couldnt ship it VIA the advertised price and wanted to up my shipping +$70. After this happened i then started searching for problems and found this site. Im glad i found it and after them telling me

"According to our website's policyimport taxes are solely customers responsibility.
Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs)
By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html "

Wish they practiced what they try and enforce and by advertising one price they agree to that price.

EDIT DUE TO RESPONSE FROM GEARBEST:

Ok they offered 2 options
1 Available shipping method
And
2 Solution and compensation
We can offer free expedited shipping for you if you would like to purchase this item again.
In this situation, we advise you to pay for your shipping cost at first, we will offer full refund of the shipping fee for you once the package is shipped out.

So they falsly advertise one price then want me to pay expedited shipping but will refund me ONLY after the item has shipped

To this day theyre still advertising the shipping they cant use but want me to trust theyll refund me. Lmao yeah ok

I ordered 2 10 ft cords for my iphones. Approx. 5 weeks later I received them. Neither one worked. There is no customer service. I finally complained to Paypal. They opened a claim and GearBest offered me a 1/2 refund. I said no, I wanted a full refund since both cords didn't work. They now requested me to send back the product. Well it costs more to ship them back to China than they are worth. They do NOT offer a return label. Then they claim it will take 1 month for them to "review" my claim for the refund. I will not buy from China or GearBest ever again!

I have ordered twice from this site. The first my order was never shipped. Their customer service is non existent. I requested a refund or the item resent. After several months and no solution I asked my credit card company for a refund which I was given after their investigation. GearBest where unable to show any shipping documents for my purchase.

The second time I ordered four of the same item. 2 worked, two didn't. Again GearBest customer service does nothing but ask the same questions over and over. No attempt to find a solution. I have now applied to PayPal for my refund.

This company either ships junk or nothing at all. There is no customer service nor possibility of a refund.

They are simply robbing you, never buy from Gearbest.
I made an order a few months ago but nothing is delivered to me since around 2-3 months. When I went to helpdesk and asked for some help, they only offer me %30 of the price I paid which is ridiculous.
Delivering the item is their responsibility, not mine and they want me to pay for something that I never got.
Stay stay stay away from Gearbest! They do not have decent support, Gearbest is scammer, gearbest is robbing your money.
They do not send you products and they do not refund you, this is not a good way of doing business!