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Gearbest

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Gearbest

3.7
gearbest.com

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Gearbest Reviews Summary

The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.

This summary is generated by AI, based on text from customer reviews

service
3,481
value
3,457
shipping
3,489
returns
2,583
quality
3,436

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
Follow Rie M.
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I ordered over 15 items meanwhile at gearbest. From the under 1 $ smartphone repair kit up to 170+ $ smartphone. Like the Lenovo ZUK Z2 (product id *******, http://www.gearbest.com/cell-phones/pp_*******.html). Which I really enjoy and highly recommend to friends and family. Every order was delivered fast and the support was great. Even if something went wrong. Which can happen. The support team at gearbest immediately give me a solution and solved the problem 100 %. I can highly recommend gearbest.com
In my opinion the best china online shop.

Date of experience: May 31, 2017
Portugal
1 review
0 helpful votes
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Love that shop!
May 31, 2017

I started buying only a pair of earphones, and now I buy always all in gearbest! Almost every week I buy something on GearBest!

Date of experience: May 31, 2017
Thailand
1 review
0 helpful votes
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LED Watch Date
May 31, 2017
Updated review

LED Watch Date Red Digital Rectangle Dial Rubber Band look stylishly as on men and women.
The design and functions of sports hours will allow you to train with comfort. LED illumination will allow you not only to well see time and date in complete darkness, but also to save energy that involves preservation of the environment.

Date of experience: May 31, 2017

Broadlink S1
May 31, 2017
Previous review

Hello. I represent you an elegant set of the home Broadlink S1C alarm system. This set consists from 4 - x parts: S1 host + 433MHz movement IR sensor + 433MHz windows, door sensor + 433MHz remote control. After installation of this alarm system you can control movement and breaking at the same time to you the notification will be directed to your smartphone. The modern system of tracking finds the person or pets by measurement of infrared heat.
The system supports connection to 16 sensors, has function of local and remote control of household appliances and lighting.
Buying Broadlink S1C you purchase modern system of tracking which will always keep you informed house events.

Date of experience: May 29, 2017
Italy
1 review
0 helpful votes
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Prices, quality, speed
May 31, 2017

GearBest.com is the best chinese shop on internet. Is reliable, has fantastic prices and the quality/price value is litterally awesome. Every shipment is tracked and cames to your home in time. I really advise it.

Date of experience: May 31, 2017
RU
1 review
0 helpful votes
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Excellent shop!
May 31, 2017

I participated in the flash sale and was able to place an order for a $ 10 phone. I could not believe it! I kept thinking that selling like this is a fake.
But no, it's an honest store! They sent me a phone! I'm very happy. Now I'm constantly watching this store and participating in all the promotions!

Date of experience: May 31, 2017
Israel
1 review
0 helpful votes
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Good site
May 31, 2017

Excellent service
Fast delivery
Fast delivery No words on the site Excellent
I am very pleased with them and have no complaints

Date of experience: May 31, 2017
Romania
1 review
0 helpful votes
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The most professional store
May 31, 2017

It is among the most serious stores that can be found on the internet.The store sent my order very briefly and kept the link.

Date of experience: May 31, 2017
Spain
1 review
0 helpful votes
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Very good
May 31, 2017

The first time I met the web I had my doubts, but finally I searched for information on the internet and was surprised by all the positive they said. I decided to buy from Spain and the truth that the delivery time was faster than expected, enchanted with the products because I already have several (over all of xiaomi). The products are very well protected. Contact with them is good in a very short time answer.
My first order WW************** was on 22/01/17 and more than 11 orders.

Date of experience: May 31, 2017
Japan
1 review
0 helpful votes
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In my country I sell miscellaneous goods and electronic equipment with few handling. We often use sale as well. Shipping is fast.

Date of experience: May 30, 2017
Peru
1 review
0 helpful votes
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Easy and flash
May 31, 2017

Very good products, easy to use and to reach,
Buenos productos, facil de usar y esta al alcance de todos

Date of experience: May 30, 2017
Brazil
1 review
0 helpful votes
Follow Luan M.
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GearBest is an excellent website, I always buy it at great price and quality, it is possible to find many great gifts for the right price. The store also has strong sales of electronics I even bought my cell phone there and I do not regret it

Date of experience: May 30, 2017
Mexico
1 review
0 helpful votes
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THE BEST ONLINE STORE
May 31, 2017

I BEEN PURCHASE AT LEAST 6 TIMES, IM BUYING 2 XIAOMI SMARTPHONES AND OTHER AWESOME GADGETS, THE CUSTOMER SERVICE IS EXCELLENT, THE DELIVERY TIME IS VERY GOOD, AND THE MORE IMPORTANT GEARBEST HAS THE BEST PRICE THAN OTHER ONLINE SHOPS... 100% RECOMMENDED

Date of experience: May 30, 2017
Mexico
1 review
0 helpful votes
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The best store
May 31, 2017

The best shop so that they can make their purchases, the store has very good prices both of the products and also the costs of the shipments is very good

Date of experience: May 30, 2017
Germany
1 review
0 helpful votes
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This online shop is characterised by low prices, fast shipping and a nice support. Gearbest offers cool sales regularly. Most products are cheap, but the qualityis still good. I am very satisfied with the qualitiy of my products. The shipping is fast and punctual. And finally the employees are friendly and polite.

Date of experience: May 30, 2017
Thailand
1 review
0 helpful votes
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GearBest is my best shop.
May 30, 2017

GearBest is the only store I order. Then get it all. By the best private transport company in Thailand kerryexpress I have never encountered any problems. The product is clear and cheap.
100% confidence to receive the product.
Thank you

Date of experience: May 30, 2017
Philippines
1 review
0 helpful votes
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Gearbest On-line Store
May 30, 2017

Wide selection and choices... Look out for bargain sales. A lot of nice and cool stuff for your everyday needs...

Date of experience: May 30, 2017
Greece
1 review
0 helpful votes
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Great experience
May 30, 2017

I have make many orders from Gearbest is a good shop with a wide range of products.
It's very fast to ship the products, and delivery usually comes within 15-20 days (Greece). I pay every time with Paypal.
I found best price on internet for technologies, devices, smartphones and other!
I really recommend Gearbest!

Ord. Num: W************** / 30. 5. 2017 / 5/5

Date of experience: May 30, 2017
Greece
2 reviews
1 helpful vote
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I've made over ten orders. The products were very qualitative, the packaging of the orders was perfect and the deliveries on time.

Date of experience: May 29, 2017
Mexico
1 review
0 helpful votes
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Shop trust
May 30, 2017

Very reliable store and good quality products even offer sure do not think you try it yourself, greetings from Mexico

Date of experience: May 29, 2017
Brazil
1 review
0 helpful votes
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Sempre compro na gearbest, pra mim uma das melhores, produtos bons, preços justos e envio rápido, super recomendo essa loja. E o suporte deles é rápido. Excelente loja

Date of experience: May 29, 2017

From the business

Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.


gearbest.com
Coventry, WMID, United Kingdom